The Role of Village Head Communication in Improving the Performance of State Civil Apparatus at the Gunung Kelua Village Office, Samarinda Ulu District, Samarinda City

Authors

  • Trisna Waty Riza Eryani Program Studi Administrasi Publik, Unversitas Widya Gama Mahakam Samarinda
  • Ahmad Yani Program Studi Administrasi Publik, Unversitas Widya Gama Mahakam Samarinda
  • Aji Syarif Hidayatullah Program Studi Administrasi Publik, Unversitas Widya Gama Mahakam Samarinda
  • Nurhasanah Program Studi Administrasi Publik, Unversitas Widya Gama Mahakam Samarinda

DOI:

https://doi.org/10.55927/ajabm.v2i3.5759

Keywords:

Communication, Village Head, Performance

Abstract

Good government performance greatly influences public satisfaction, timeliness of service is one indicator that determines the good and bad performance of the State Civil Apparatus (ASN). This research aims to determine the role of the Head of Village communication in improving the performance of the State Civil Apparatus, as well as what factors influence the role of the Head of the Village in improving the performance of the State Civil Apparatus. The theory used is Effendy's communication theory, a type of qualitative descriptive research. The results of the research show that the role of village head communication in improving the performance of state civil servants at the Gunung Kelua sub-district office, Samarinda Ulu sub-district, Samarinda City is quite good.

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References

Burhan Bungin, 2017, Sosiologi Komunikasi, Penerbit Prenada Media Grup, Bandung.

Deddy Mulyadi, 2018, Perilaku Organisasi dan Kepemimpinan Pelayanan, Alfabeta, Bandung.

Effendy, 2017, Ilmu Komunikasi Teori dan Praktek, Remaja Rosdakarya, Bandung.

Lexy J. Moleong, 2021, Metodologi Penelitian Kualitatif, Penerbit PT. Remaja Rosdakarya. Bandung.

Lijan Poltak Sinambela, 2019, Kinerja Pegawai Teori Pengukuran dan Implikasi, Pustaka Pelajar, Jakarta.

Robert TUA SIREGAR, 2021, Komunikasi Organisasi, Widina Bhakti Persada, Bandung.

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Published

2023-08-31

How to Cite

Eryani, T. W. R. ., Yani, A. ., Hidayatullah, A. S. ., & Nurhasanah. (2023). The Role of Village Head Communication in Improving the Performance of State Civil Apparatus at the Gunung Kelua Village Office, Samarinda Ulu District, Samarinda City. Asian Journal of Applied Business and Management, 2(3), 367–374. https://doi.org/10.55927/ajabm.v2i3.5759

Issue

Vol. 2 No. 3 (2023): August 2023

Section

Articles

License

Copyright (c) 2023 Trisna Waty Riza Eryani, Ahmad Yani, Aji Syarif Hidayatullah, Nurhasanah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.