Development   of  work    Standardization   and   Measurement   of  Employee Satisfaction to Support Business Management in Beverly  Florist MSMEs

Inelia Putri Ananda; Audita Nuvriasari

doi:10.55927/ajcs.v2i12.7144

Authors

Inelia Putri Ananda Program Studi Manajemen Fakultas Ekonomi Universitas Mercu Buana Yogyakarta
Audita Nuvriasari Program Studi Manajemen Fakultas Ekonomi Universitas Mercu Buana Yogyakarta

DOI:

https://doi.org/10.55927/ajcs.v2i12.7144

Keywords:

Standard Operational work Procedures, Cleaning Picket Schedule, Job Satisfaction

Abstract

In running its business, an SME needs to pay attention to several management aspects, one of which is human resource management. The aim of this activity is to develop work standardization and measure employee satisfaction to support business management at Beverly Florist. The method used is providing knowledge in the form of employee job desks, preparing effective picket schedules, and measuring employee job satisfaction. The results of these activities show that the development of human resource standardization at Beverly Florist has increased as indicated by more structured operational effectiveness.

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