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  <front>
    <journal-meta>
      <journal-id journal-id-type="publisher-id">AJMA</journal-id>
      <journal-title-group>
        <journal-title>Asian Journal of Management and Accounting</journal-title>
      </journal-title-group>
      <issn pub-type="epub">2963-4547</issn>
      <publisher>
        <publisher-name>Formosa Publisher</publisher-name>
      </publisher>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="doi">10.55927/ajma.v4i3.14809</article-id>
      <title-group>
        <article-title>Sustainability Efforts in Eco-Fashion Industry: Consumer Perception Trust and Purchase Intention</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author" corresp="yes">
          <name>
            <surname>Ramadina</surname>
            <given-names>Tarisya Rizki</given-names>
          </name>
          <aff>Telkom University</aff>
          <email>tarisyaramadinarizkiramadina@student.telkomuniversity.ac.id</email>
        </contrib>
        <contrib contrib-type="author">
          <name>
            <surname>Pradana</surname>
            <given-names>Mahir</given-names>
          </name>
          <aff>Telkom University</aff>
        </contrib>
        <contrib contrib-type="author">
          <name>
            <surname>Rubiyanti</surname>
            <given-names>Rd. Nurafni</given-names>
          </name>
          <aff>Telkom University</aff>
        </contrib>
      </contrib-group>
      <pub-date pub-type="epub">
        <day>21</day>
        <month>07</month>
        <year>2025</year>
      </pub-date>
      <history>
        <date date-type="received">
          <day>02</day>
          <month>06</month>
          <year>2025</year>
        </date>
        <date date-type="rev-recd">
          <day>18</day>
          <month>06</month>
          <year>2025</year>
        </date>
        <date date-type="accepted">
          <day>20</day>
          <month>07</month>
          <year>2025</year>
        </date>
      </history>
      <volume>4</volume>
      <issue>3</issue>
      <fpage>981</fpage>
      <lpage>998</lpage>
      <abstract>
        <p>The sustainable fashion industry is experiencing rapid growth as consumer awareness of environmental issues increases. This study aims to analyze the influence of Social Responsibility on Purchase intention in sustainable fashion products, with Trust, Attitude, and Perceived Consumer Effectiveness (PCE) as the mediating variables. The object of the research is consumers of Eiger eco-fashion products in Indonesia. The method used is explanatory quantitative with an online survey approach and Partial Least Square (PLS-SEM) analysis techniques. The sample amounted to 200 respondents who were selected using purposive sampling. The results of the study show that Social Responsibility has a positive effect on Trust, Attitude, and PCE. In addition, Trust and Attitude have a significant effect on Purchase intention, while PCE also makes a positive contribution. This research provides practical implications for companies in strengthening sustainability strategies to increase consumer buying intentions, while enriching the academic literature on sustainable consumer behavior in Indonesia.</p>
      </abstract>
      <kwd-group>
        <kwd>Eco-fashion</kwd>
        <kwd>Sustainability Fashion</kwd>
        <kwd>Social Responsibility</kwd>
        <kwd>Trust</kwd>
        <kwd>Attitude</kwd>
        <kwd>Perceived Consumer Effectiveness (PCE)</kwd>
        <kwd>Purchase Intention</kwd>
        <kwd>PLS-SEM</kwd>
        <kwd>Eiger</kwd>
      </kwd-group>
      <permissions>
        <license>
          <ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">http://creativecommons.org/licenses/by/4.0/</ali:license_ref>
          <license-p>This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License.</license-p>
        </license>
      </permissions>
    </article-meta>
  </front>

  <body>

<sec>
  <title>INTRODUCTION</title>
  <p>In recent years, environmental issues have become a major concern
  at the global and national levels. Climate change, scarcity of clean
  water, and air and soil pollution are no longer just abstract
  environmental problems, but daily realities felt by the wider
  community. A recent report from the Intergovernmental Panel on Climate
  Change (IPCC, 2023) reveals that global warming caused by human
  activities has reached a critical level, triggering major changes in
  ecosystems and human lives. This condition demands a fundamental
  transformation in consumption, production, and lifestyle patterns
  towards sustainability.</p>
  <p>This transformation cannot be separated from the role of various
  industrial sectors, including sectors that have not received much
  attention in the environment. One of the sectors that is quite
  significant but not paid attention to is the fashion industry. So far,
  the fashion industry has been known as a symbol of creativity,
  aesthetics, and self-expression.</p>
  <p>However, behind its glamorous side, the industry keeps a
  significant ecological footprint. A study by Niinimäki et al. (2020)
  shows that the fashion industry accounts for around 20% of global
  water waste and almost 10% of the world's total carbon emissions,
  making it one of the sectors with a major contribution to the global
  environmental crisis. This negative contribution is mainly exacerbated
  by fast fashion practices that prioritize mass and fast production
  according to momentary trends, resulting in large amounts of textile
  waste—most of which are difficult to decompose and rarely
  recycled.</p>
  <disp-quote>
    <graphic mimetype="image" mime-subtype="jpeg" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image3.jpeg" />
  </disp-quote>
  <sec id="figure-1.-percentage-of-waste-type-composition-in-2023">
    <title>Figure 1. Percentage of Waste Type Composition in
    2023</title>
    <disp-quote>
      <p><italic>Source : GoodStats (2023a)</italic></p>
    </disp-quote>
    <p>This is also reflected in Indonesia. Data from the Ministry of
    Environment and Forestry through GoodStats (2023) notes that of the
    2.3 million tons of clothing waste generated per year in Indonesia,
    only about 0.3 million tons are successfully recycled. This
    condition confirms the urgency to change the paradigm of the fashion
    industry from one that is solely oriented to short-term profit to a
    more sustainable and environmentally friendly business model.</p>
    <disp-quote>
      <graphic mimetype="image" mime-subtype="jpeg" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image4.jpeg" />
    </disp-quote>
  </sec>
  <sec id="figure-2.-how-important-is-fashion-for-indonesian-people">
    <title>Figure 2. How important is fashion for Indonesian
    people?</title>
    <disp-quote>
      <p><italic>Source : GoodStats (2025b)</italic></p>
    </disp-quote>
    <p>This paradigm shift is increasingly important considering the
    high consumption of fashion products in Indonesian society. Fashion
    is one of the most purchased product categories, so fashion
    consumption patterns have a big impact on environmental and social
    aspects. Public interest in fashion remains high; The Snapchart
    survey (2023) noted that more than 65% of respondents rate fashion
    as an important to very important aspect of their lives. Fashion is
    no longer only seen as a functional necessity, but also as a medium
    to express personal identity and values. In this context, the
    concept of eco-fashion emerged as a fashion approach that
    prioritizes environmental sustainability and ethical principles in
    its production process. Eco-fashion is seen as a potential solution
    as well as a future trend that can answer environmental challenges
    while meeting the lifestyle aspirations of modern society.</p>
    <p>However, it is important to understand that the concept of
    eco-fashion is not only limited to the use of environmentally
    friendly raw materials. The concept also involves ethical production
    practices, supply chain transparency, and a commitment to social
    justice and overall ecological impact (Joy &amp; Peña, 2022). Thus,
    consumers of eco-fashion products are not only buying clothes, but
    also adopting a lifestyle and showing a commitment to earth
    conservation. This phenomenon is starting to be seen in
    Indonesia.</p>
  </sec>
</sec>












<sec>
  <title>LITERATURE REVIEW</title>
  <sec id="marketing">
    <title>Marketing</title>
    <p>According to Kotler &amp; Keller (2021), marketing is the process
    of building profitable relationships with customers and creating
    superior value, in order to get a return from customers in the form
    of loyalty and profitability. In a modern perspective, marketing not
    only focuses on creating economic value, but also focuses on social
    and environmental value, especially in the context of sustainable
    business practices.</p>
  </sec>
  <sec id="consumer-behavior">
    <title>Consumer Behavior</title>
    <p>Kotler &amp; Keller (2021) defines consumer behavior as the study
    of how individuals, groups, or organizations choose, buy, use, and
    dispose of goods, services, ideas, or experiences to satisfy their
    needs and wants. According to</p>
    <p>Solomon (2020), understanding consumer behavior is the key to
    success in designing an effective marketing strategy.</p>
  </sec>
  <sec id="the-theory-of-planned-behavior">
    <title>The Theory of Planned Behavior</title>
    <p>The Theory of Planned Behavior (TPB) developed by Ajzen (1991)
    states that behavioral intentions are the main predictors of actual
    actions, which are influenced by three main components: Attitude
    toward the behavior, subjective norm, and perceived behavioral
    control.</p>
  </sec>
  <sec id="social-responsibility">
    <title>Social Responsibility</title>
    <p>According to (Novita Damayanti &amp; Dewi, 2021, citing
    Elkington, 1997) Social Responsibility is a company's commitment to
    act ethically, operate legally, and contribute to improving the
    quality of life of employees, their families, local communities, and
    the wider community.</p>
  </sec>
  <sec id="trust">
    <title>Trust</title>
    <disp-quote>
      <p>Trust is one of the key foundations in the long-term
      relationship between</p>
    </disp-quote>
    <p>consumers and companies. According to Simamora (2024), Trust is
    the willingness of a person (Trustee) to take risks to the actions
    of another party (Trustee) based on a positive expectation that the
    party will not waste the trust given. This concept includes
    cognitive, affective, and moral beliefs.</p>
  </sec>
  <sec id="attitude">
    <title>Attitude</title>
    <p>In the analysis of consumer behavior towards sustainable
    products, attitude is one of the psychological variables that has a
    significant influence. According to Bhatt and Shiva (2020), Attitude
    is an attitude that can be said to be a person who has a positive or
    negative assessment based on the behavior of each person in various
    activities. Attitudes can be seen from how a person makes an
    assessment of the individual's treatment.</p>
  </sec>
  <sec id="relationships-between-variables">
    <title>Relationships Between Variables</title>
    <disp-quote>
      <p><italic>The Relationship Between Social Responsibility and
      Trust</italic></p>
    </disp-quote>
    <p>Social Responsibility has a significant influence in building
    consumer trust in brands, especially in the eco-fashion industry
    which is very vulnerable to greenwashing practices.</p>
    <p>When consumers see that a brand is visibly delivering on social
    and environmental commitments, such as the use of organic
    ingredients, ethical production processes, or supply chain
    transparency, they are more likely to rate the company as credible
    and trustworthy.</p>
  </sec>
  <sec id="the-relationship-between-social-responsibility-and-attitude">
    <title>The Relationship Between Social Responsibility and
    Attitude</title>
    <p>Social Responsibility also plays an important role in shaping
    consumer attitudes towards a product or brand. Consumers who see
    that a company is contributing positively to society and the
    environment tend to develop a more positive attitude towards the
    brand. In the context of eco-fashion, this is key because consumers
    are now more aware of the ethical background of the products they
    consume.</p>
  </sec>
  <sec id="the-relationship-between-social-responsibility-and-perceived-consumer-effectiveness">
    <title>The Relationship Between Social Responsibility and Perceived
    Consumer Effectiveness</title>
    <p>Corporate Social Responsibility can shape consumers' belief that
    their individual actions (e.g. buying sustainable products) have a
    real impact on the environment and society. When companies
    communicate sustainability commitments openly, consumers feel more
    &quot;empowered&quot; or empowered.</p>
  </sec>
  <sec id="the-relationship-between-trust-and-purchase-intention">
    <title>The Relationship Between Trust and Purchase intention</title>
    <p>Trust or trust in the brand is a key factor in forming Purchase
    intention, especially in the context of sustainability. Consumers
    who believe in brand integrity and authenticity in implementing
    eco-friendly practices will be more likely to consider purchasing
    stronger.</p>
  </sec>
  <sec id="the-relationship-between-attitude-and-purchase-intention">
    <title>The Relationship Between Attitude and Purchase
    Intention</title>
    <p>Consumers' general attitudes towards brands play an important
    role in influencing the intention to buy products from the brand. If
    consumers have a positive assessment of a brand, either because of
    its reputation, product quality, or the values it adheres to, then
    the likelihood of making a purchase will increase. Ajzen et al.
    (1991) through the Theory of Planned Behavior, emphasized that
    attitude is one of the main determinants of behavioral
    intentions.</p>
  </sec>
  <sec id="the-relationship-between-perceived-consumer-effectiveness-and-purchase-intention">
    <title>The Relationship Between Perceived Consumer Effectiveness and
    Purchase Intention</title>
    <p>Perceived Consumer Effectiveness is the belief that a person's
    consumptive actions have an impact on the environment. In the
    context of eco- fashion, consumers with high Perceived Consumer
    Effectiveness are more likely to have the intention to buy
    environmentally friendly products.</p>
  </sec>
  <sec id="research-framework">
    <title>Research Framework</title>
    <p>According to Sugiyono (2019), the framework of thinking is to
    explain theoretically the relationship between dependent and
    independent variables. This research involves 5 variables, 1
    independent variable (Social Responsibility), 1 bound variable
    (Purchase intention) and 3 mediator variables (Trust, Attitude and
    Perceived Consumer Effectiveness).</p>
    <p>Based on the review of the theory that has been submitted, the
    author formulates a framework of thought related to the relationship
    of variables in this study as follows:</p>
    <disp-quote>
      <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image5.png" />
    </disp-quote>
  </sec>
  <sec id="figure-3.-frame-of-mind">
    <title>Figure 3. Frame of Mind</title>
    <disp-quote>
      <p><italic>Source: Neumman et., al 2021</italic></p>
    </disp-quote>
  </sec>
</sec>














<sec>
  <title>METHODOLOGY</title>
  <sec id="types-of-research">
    <title>Types of Research</title>
    <p>This type of research is a quantitative research that aims to
    explain the relationships between variables in the research model,
    as well as test the hypotheses that have been formulated. According
    to Sugiyono (2017), quantitative research is used to determine the
    influence of free variables on bound variables through a statistical
    approach. This approach is considered appropriate because it is able
    to measure the relationship of variables objectively and
    systematically.</p>
  </sec>
  <sec id="research-variables-operational-variables-and-measurement-scale">
    <title>Research Variables, Operational Variables and Measurement
    Scale</title>
    <disp-quote>
      <p><italic>Research Variables</italic></p>
    </disp-quote>
    <p>Operational variables according to Sugiyono (2019) are variables
    that are described in detail and can be measured based on certain
    indicators, so that they can be observed and analyzed empirically.
    The operation of this variable is intended so that researchers can
    clearly know what is being measured and how it is measured.</p>
    <disp-quote>
      <p><italic>Measurement Scale</italic></p>
    </disp-quote>
    <p>According to Sugiyono (2018), the agreement used in the research
    serves as a basis for determining the length or short of the
    interval, so that the instrument used can produce quantitative data
    known as the measurement scale.</p>
    <disp-quote>
      <p><italic>Research Stages</italic></p>
    </disp-quote>
    <p>The research stage is a logical and systematic step in conducting
    research. In conducting a research, of course, we must know the
    steps that must be taken in order to obtain maximum results.</p>
    <disp-quote>
      <p><italic>Population and Sample</italic></p>
    </disp-quote>
    <p>In the context of this study, the target population is all
    consumers in Indonesia who know or have bought eco-fashion products,
    especially those who know, understand and have an interest in
    eco-fashion in Indonesia. In this study, the approach used is
    purposive sampling, which is a method of selecting samples based on
    certain considerations that have been previously determined. This
    technique is used because researchers have clearly known the
    characteristics of the population as well as the specific objectives
    of the study from the beginning.</p>
  </sec>
</sec>













<sec>
  <title>RESEARCH RESULT</title>
  <sec id="descriptive-analysis">
    <title>Descriptive Analysis</title>
    <p>The use of descriptive analysis on Likert scale data allows
    researchers to provide an overview of the tendency of respondents'
    responses to each variable studied.</p>
  </sec>
  <sec id="respondents-responses-to-social-responsibility">
    <title>Respondents' Responses to Social Responsibility</title>
    <p>Based on the data that has been obtained:</p>
    <list list-type="alpha-lower">
      <list-item>
        <p>The statement &quot;I believe that eco-fashion products set
        aside part of their income for social activities.&quot; has a
        percentage of 87.5% in this case can be categorized into the
        category of Excellent. It can be said that eco-fashion products
        set aside part of their income for social activities.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I believe that eco-fashion products
        contribute to the communities in which they operate.&quot; has a
        percentage of 86.1% in this case can be categorized into the
        category of Excellent. It can be said that eco- fashion products
        contribute to the communities in which they operate.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I see that the support of eco-fashion
        products is beneficial to local institutions or
        organizations.&quot; has a percentage of 87.7% in this case can
        be categorized into the Very Good category. It can be said that
        eco-fashion products are beneficial to local institutions or
        organizations.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I believe that eco-fashion brands
        integrate social activities in their business operations.&quot;
        has a percentage of 86.1% in this case can be categorized into
        the Very Good category. It can be said that eco-fashion products
        integrate social activities in their business operations.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I believe that eco-fashion brands have an
        interest in philanthropic activities or social donations.&quot;
        has a percentage of 87.2% in this case can be categorized into
        the Very Good category. It can be said that eco- fashion
        products have an interest in philanthropic activities or social
        donations.</p>
      </list-item>
    </list>
    <p>Based on the table and explanation, the result of the largest
    percentage was obtained with a value of 87.7% from the statement
    &quot;I see that the support of eco-fashion products is beneficial
    to local institutions or organizations&quot;. The total percentage
    obtained from the Social Responsibility variable is 86.9%. The
    results of the analysis state that the Social Responsibility
    variable is included in the Very Good category and can be seen from
    the continuum line below:</p>
    <disp-quote>
      <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image6.png" />
    </disp-quote>
  </sec>
  <sec id="figure-4.-social-responsibility-variable-continuum-line">
    <title>Figure 4. Social Responsibility Variable Continuum
    Line</title>
    <p>Source: Researcher's Processed Results (2025)</p>
    <sec id="respondents-responses-to-the-trust">
      <title>Respondents' Responses to the Trust</title>
      <p>Based on the data that has been obtained:</p>
      <list list-type="alpha-lower">
        <list-item>
          <p>The statement &quot;I feel that eco-fashion products
          display an image that is in accordance with reality.&quot; has
          a percentage of 89.9% in this case can be categorized into the
          Very Good category. It can be said that eco-fashion products
          display an image that corresponds to reality.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I believe that the claims of
          eco-fashion products are trustworthy.&quot; has a percentage
          of 90.1% in this case can be categorized into the category of
          Excellent. It can be said that eco-fashion products are
          trustworthy.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I feel that eco-fashion products are
          consistent in fulfilling the promises they make.&quot; has a
          percentage of 89% in this case can be categorized into the
          category of Excellent. It can be said that eco-fashion
          products are consistent in fulfilling the promises they
          make.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I believe eco-fashion products are a
          brand worthy of trust.&quot; has a percentage of 90.9% in this
          case can be categorized into the Very Good category. It can be
          said that eco-fashion products are brands worth trusting.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I feel that eco-fashion products give
          what is promised to their consumers.&quot; has a percentage of
          89.5% in this case can be categorized into the Very Good
          category. It can be said that eco-fashion products deliver
          what is promised to their consumers.</p>
        </list-item>
      </list>
      <p>Based on the table and explanation, the result of the largest
      percentage was obtained with a value of 90.9% from the statement
      &quot;I believe eco-fashion products are a brand worthy of
      trust.&quot;. The total percentage obtained from the Trust
      variable is 89.9%. The results of the analysis state that the
      Trust variable is included in the Very Good category and can be
      seen from the continuum line below:</p>
      <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image6.png" />
    </sec>
  </sec>
  <sec id="figure-5.-trust-variable-continuum-line">
    <title>Figure 5. Trust Variable Continuum Line</title>
    <disp-quote>
      <p><italic>Source: Researcher's Processed Results
      (2025)</italic></p>
    </disp-quote>
    <sec id="respondents-responses-to-attitude">
      <title>Respondents' Responses to Attitude</title>
      <p>Based on the data that has been obtained:</p>
      <list list-type="alpha-lower">
        <list-item>
          <p>The statement &quot;I feel that eco-fashion products are a
          high-quality brand.&quot; has a percentage of 90% in this case
          can be categorized into the category of Excellent. It can be
          said that eco-fashion products are high-quality brands.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I feel that eco-fashion products
          provide real benefits to the user.&quot; has a percentage of
          92% in this case can be categorized into the Very Good
          category. It can be said that eco-fashion products provide
          real benefits to their users.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I have a positive view of eco-fashion
          products.&quot; has a percentage of 89.3% in this case can be
          categorized into the Very Good category. It can be said that
          consumers have a positive view of eco-fashion products.</p>
        </list-item>
      </list>
      <p>Based on the table and explanation, the highest percentage
      results were obtained with a value of 92% from the statement
      &quot;I feel that eco-fashion products provide real benefits for
      their users&quot;. The total percentage obtained from the Attitude
      variable is 91%.</p>
      <p>The results of the analysis stated that the Attitude variable
      was included in the Very Good category and can be seen from the
      continuum line below:</p>
      <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image6.png" />
      <p>Figure 6. Attitude Variable Continuum Lines</p>
      <p><italic>Source: Researcher's Processed Results
      (2025)</italic></p>
    </sec>
    <sec id="respondents-responses-to-perceived-consumer-effectiveness">
      <title>Respondents' Responses to Perceived Consumer
      Effectiveness</title>
      <p>Based on the data that has been obtained:</p>
      <list list-type="alpha-lower">
        <list-item>
          <p>The statement &quot;I believe that my personal choices can
          help solve environmental problems.&quot; has a percentage of
          87.7% in this case can be categorized into the category of
          Excellent. It can be said that consumers feel that their
          personal choices can help solve environmental problems.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I feel that my own actions are quite
          influential in reducing environmental problems.&quot; has a
          percentage of 92.3% in this case can be categorized into the
          category of Excellent. It can be said that consumer actions
          are quite influential in reducing environmental
          problems.&quot;</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I believe that environmental issues are
          related to my consumption choices.&quot; has a percentage of
          90.7% in this case can be categorized into the Very Good
          category. It can be said that consumers believe that
          environmental issues are related to their consumption
          choices.</p>
        </list-item>
        <list-item>
          <p>The statement &quot;I feel that my personal consumption
          habits do not contribute to environmental damage.&quot; has a
          percentage of 89.6% in this case can be categorized into the
          category of Excellent. It can be said that consumer
          consumption habits do not participate in causing environmental
          damage.</p>
        </list-item>
      </list>
      <p>Based on the table and explanation, the largest percentage
      result was obtained with a value of 92.3% from the statement
      &quot;I feel that my own actions are quite influential in reducing
      environmental problems&quot;. The total percentage obtained from
      the Perceived Consumer Effectiveness variable is 90.1%. The
      results of the analysis state that the Perceived Consumer
      Effectiveness variable is included in the Very Good category and
      can be seen from the continuum line below:</p>
      <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image6.png" />
    </sec>
  </sec>
  <sec id="gambar-7.-garis-kontinum-variabel-perceived-consumer-effectiveness">
    <title>Gambar 7. Garis Kontinum Variabel Perceived Consumer
    Effectiveness</title>
    <disp-quote>
      <p><italic>Source: Researcher's Processed Results
      (2025)</italic></p>
      <p><italic>Respondents' Responses to Purchase
      intention</italic></p>
    </disp-quote>
    <p>Based on the data that has been obtained:</p>
    <list list-type="alpha-lower">
      <list-item>
        <p>The statement &quot;I have a high probability of buying
        eco-fashion products in the future.&quot; has a percentage of
        89.7% in this case can be categorized into the Very Good
        category. It can be said that consumers have a high probability
        of buying eco-fashion products in the future.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I plan to buy eco-fashion products when I
        need new clothes.&quot; has a percentage of 89.8% in this case
        can be categorized into the Very Good category. It can be said
        that consumers plan to buy eco-fashion products when consumers
        need new clothes.</p>
      </list-item>
      <list-item>
        <p>The statement &quot;I want to try another eco-fashion product
        after my previous experience.&quot; has a percentage of 90.8% in
        this case can be categorized into the Very Good category. It can
        be said that consumers want to try other products from
        eco-fashion after previous experiences.</p>
      </list-item>
    </list>
    <p>Based on the table and explanation, the result of the largest
    percentage was obtained with a value of 90.8% from the statement
    &quot;I want to try another product from eco-fashion after the
    previous experience&quot;. The total percentage obtained from the
    Purchase intention variable is 90.1%. The results of the analysis
    state that the Purchase intention variable is included in the Very
    Good category and can be seen from the continuum line below:</p>
    <graphic mimetype="image" mime-subtype="png" xlink:href="vertopal_ee3b3c857982434b8f441299b587e0b7/media/image6.png" />
    <p>Figure 8. Continuum Line of Purchase Intention Variables</p>
    <disp-quote>
      <p><italic>Source: Researcher's Processed Results
      (2025)</italic></p>
    </disp-quote>
    <p>Based on the results of the descriptive analysis of all
    variables, the values and categories of each variable were obtained
    as follows:</p>
    <disp-quote>
    <p>Table 1. Values and categories of each variable were obtained</p>
    </disp-quote>
    <table-wrap>
      <label>Table 1. Values and categories of each variable were obtained</label>
      <caption>
        <title><italic>Source: Researcher's Processed Results (2025)</italic></title>
      </caption>
      <table>
        <thead>
          <tr>
            <th align="left" valign="top" rowspan="1" colspan="1">Variabel</th>
            <th align="center" valign="top" rowspan="1" colspan="1">Average Score</th>
            <th align="left" valign="top" rowspan="1" colspan="1">Information</th>
          </tr>
        </thead>
        <tbody>
          <tr>
            <td align="left" valign="top" rowspan="1" colspan="1">Social Responsibility</td>
            <td align="center" valign="top" rowspan="1" colspan="1">86.9%</td>
            <td align="left" valign="top" rowspan="1" colspan="1">Excellent</td>
          </tr>
          <tr>
            <td align="left" valign="top" rowspan="1" colspan="1">Trust</td>
            <td align="center" valign="top" rowspan="1" colspan="1">89.9%</td>
            <td align="left" valign="top" rowspan="1" colspan="1">Excellent</td>
          </tr>
          <tr>
            <td align="left" valign="top" rowspan="1" colspan="1">Attitude</td>
            <td align="center" valign="top" rowspan="1" colspan="1">91%</td>
            <td align="left" valign="top" rowspan="1" colspan="1">Excellent</td>
          </tr>
          <tr>
            <td align="left" valign="top" rowspan="1" colspan="1">Perceived Consumer Effectiveness</td>
            <td align="center" valign="top" rowspan="1" colspan="1">90.1%</td>
            <td align="left" valign="top" rowspan="1" colspan="1">Excellent</td>
          </tr>
          <tr>
            <td align="left" valign="top" rowspan="1" colspan="1">Purchase intention</td>
            <td align="center" valign="top" rowspan="1" colspan="1">90.1%</td>
            <td align="left" valign="top" rowspan="1" colspan="1">Excellent</td>
          </tr>
        </tbody>
      </table>
    </table-wrap>
    <p>The following data presents that Social Responsibility, Trust,
    Attitude, Perceived Consumer Effectiveness and Purchase intention
    have Very Good percentages. This shows that the statement used is
    supportive.</p>
  </sec>
</sec>










<sec>
  <title>DISCUSSION</title>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-trust">
    <title>Social Responsibility has a significant positive effect on
    Trust</title>
    <p>Based on the results of hypothesis testing, it was found that the
    social responsibility carried out by eco-fashion brands in
    Indonesia, for example, has a positive and significant influence on
    the level of consumer trust (Trust). These findings show that the
    greater the social and environmental efforts a company shows, the
    higher the level of consumer trust in the brand. This explanation is
    in line with the opinion of Mahmoud et al. (2023), who stated that
    consumers tend to place more trust in companies that not only focus
    on profit, but also demonstrate a commitment to the values of
    sustainability and social welfare.</p>
    <p>Kumar et al. (2021) also emphasized that consistent CSR practices
    are able to strengthen the psychological relationship between
    consumers and companies, especially in ethical industries such as
    eco-fashion. In this case, consumers see CSR practices as an
    indicator that the brand can be trusted, because it is in line with
    their personal values regarding concern for the environment.</p>
    <p>Practically, companies such as eco-fashion that produce bags and
    clothes based on recycled or environmentally friendly materials, as
    well as running local social programs such as waste management
    training, are positively rated by consumers. In the context of
    Indonesia, where environmental issues are increasingly a concern of
    the younger generation, CSR is a strategic foundation in building
    brand trust. Therefore, the implication is that companies need to
    integrate social values into their marketing strategies in order to
    strengthen consumer loyalty in the long run.</p>
  </sec>
  <sec id="trust-has-a-significant-positive-effect-on-purchase-intention">
    <title>Trust has a significant positive effect on Purchase
    intention</title>
    <p>The results of the analysis show that consumer trust has a
    positive and significant influence on purchase intention in
    eco-fashion products in Indonesia. This means that the greater the
    consumer trust in the credibility and environmental commitment of a
    brand, the more likely they are to buy the product.</p>
    <p>This finding is supported by a study by Shin et al. (2023) which
    states that Trust plays an important role in reducing the perception
    of risk and uncertainty,</p>
    <p>especially when consumers are faced with sustainability claims
    from a product. Wu &amp; Chen (2020) also added that Trust becomes a
    bridge between consumer perception and decision, as it creates a
    sense of security and emotional involvement in purchasing decisions.
    In the context of Indonesian eco-fashion, consumers are often faced
    with a dilemma between choosing aesthetically pleasing and
    affordable products with more expensive sustainable products. When
    trust in brands is high due to production transparency,
    environmental certification, and honest narratives, consumers tend
    to choose eco-fashion products even though the price is higher.
    Thus, Trust not only increases purchase intent, but can also
    encourage consumers to become brand advocates.</p>
  </sec>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-attitude">
    <title>Social Responsibility has a significant positive effect on
    Attitude</title>
    <p>The third hypothesis indicates that Social Responsibility has a
    positive and significant influence on consumer attitudes towards
    eco-fashion brands. In this context, attitude refers to the
    cognitive and affective evaluation of consumers towards brand
    values, image, and practices. Gao et al. (2023) and Farooq &amp;
    Salam (2021) state that brands that demonstrate consistent social
    responsibility will influence the formation of positive consumer
    attitudes. This is because consumers associate the brand's social
    actions as a manifestation of the values they embrace. In the
    eco-fashion industry, where the value of sustainability is very
    prominent, this positive perception is even stronger.</p>
    <p>Indonesian consumers who are increasingly aware of the issue of
    climate change and textile waste respond to the brand's CSR by
    providing a positive evaluation of the brand. Corporate campaigns
    such as reducing production waste, using organic materials, or
    involving local communities in the production process can shape the
    company's ethical image which then translates into positive
    attitudes from consumers. Therefore, CSR is not only a marketing
    tool, but a foundation in the formation of attitudes that lead to
    loyalty and advocacy.</p>
  </sec>
  <sec id="attitude-has-a-significant-positive-effect-on-purchase-intention">
    <title>Attitude has a significant positive effect on Purchase
    intention</title>
    <p>The positive attitude formed towards eco-fashion brands has been
    proven to have a significant influence on purchase intentions. These
    findings reinforce the assumption in the Theory of Planned Behavior
    (Ajzen, 1991) that attitude is the main predictor of an individual's
    behavioral intentions. Research by Lee &amp; Lee (2024) and Choi
    &amp; Johnson (2021) shows that consumers with a positive attitude
    towards eco-friendly products are more likely to make repeated
    purchases. This attitude is formed from the evaluation of
    environmental benefits, product aesthetics, and value suitability
    between consumers and companies.</p>
    <p>In the Indonesian context, more and more consumers, especially
    from the millennial generation and Gen Z, support a sustainable
    lifestyle. Positive attitudes towards brands that promote
    sustainability through social media, collaboration with
    environmental activists, and public education increase the
    likelihood of real action, including purchases.</p>
  </sec>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-perceived-consumer-effectiveness">
    <title>Social Responsibility has a significant positive effect on
    Perceived Consumer Effectiveness</title>
    <p>The test results show that corporate social responsibility has a
    positive and significant effect on the perception of consumer
    effectiveness (Perceived Consumer Effectiveness). Consumers who see
    companies taking real action on the environment tend to feel that
    their consumption choices will also have a meaningful impact on
    environmental improvement. Research by Kautish et al. (2021) and Fu
    &amp; Liu (2023) explains that PCE is a belief that individual
    actions can affect larger environmental issues. When eco-fashion
    brands openly communicate CSR actions, such as reducing carbon
    emissions or supporting local organic farmers, consumers will feel
    that their support for the brand contributes to a positive impact on
    the environment.</p>
    <p>In the context of Indonesia, where the eco-friendly movement is
    still growing, building a PCE is important so that people do not
    feel that individual actions are meaningless. Therefore, companies
    need to emphasize the narrative that purchasing their products is a
    direct contribution to broader change.</p>
  </sec>
  <sec id="perceived-consumer-effectiveness-has-a-significant-positive-effect-on-purchase-intention">
    <title>Perceived Consumer Effectiveness has a significant positive
    effect on Purchase intention</title>
    <p>The findings of this study show that consumer perception of
    effectiveness has a significant effect on purchase intention. This
    means that when consumers believe that their actions have an impact,
    they tend to be more motivated to buy products that align with
    sustainability values. Studies by Park &amp; Lin (2021) and Moradi
    &amp; Zarei (2023) support these findings, and emphasize that PCE is
    an important driver in ethical consumption behavior. PCE gives
    consumers a sense of agency to feel responsible for their
    choices.</p>
    <p>For the Indonesian market, especially among young consumers, PCE
    can be optimized through education and storytelling in eco-fashion
    promotion. By displaying concrete information such as the amount of
    waste reduced from one product, consumers will be encouraged to
    choose environmentally friendly products because they feel that
    their actions have an impact.</p>
  </sec>
  <sec id="social-responsibility-does-not-have-a-significant-positive-effect-on-purchase-intention">
    <title>Social Responsibility Does Not Have a Significant Positive
    Effect on Purchase Intention</title>
    <p>In contrast to other hypotheses, the results show that corporate
    social responsibility does not directly have a significant effect on
    consumer purchase intention. This shows that although consumers
    appreciate CSR, it is not strong enough to directly trigger a
    purchase without the presence of a mediating factor. Research by Lee
    et al. (2022) and Goh &amp; Balaji (2023) reveals that CSR only
    shapes initial perceptions, while purchases are influenced by Trust,
    attitudes, and perceptions of effectiveness. In the Indonesian
    context, where purchasing power and practical value are still the
    main considerations, CSR plays a more indirect role as a driver. The
    implication is that companies need to package CSR in a form that
    builds trust and a positive attitude so that CSR has a real impact
    on purchasing decisions.</p>
  </sec>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-purchase-intention-through-trust">
    <title>Social Responsibility has a significant positive effect on
    Purchase intention through Trust</title>
    <p>These findings suggest that Trusts are becoming significant
    mediators in the relationship between CSR and purchase intent. This
    means that CSR can increase purchase intent if it is able to build
    trust first. Ali et al. (2021) and Sun et al. (2024) explain that
    trust serves as a bridge between the perception of corporate ethics
    and consumer actions. CSR accompanied by transparency and direct
    involvement will strengthen the Trust, and ultimately drive purchase
    intent. In Indonesia's eco-fashion ecosystem, companies need to
    convey authentic and verified CSR stories in order to maximize the
    role of Trust as a driver of consumer decisions.</p>
  </sec>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-purchase-intention-through-attitude">
    <title>Social Responsibility has a significant positive effect on
    Purchase intention through Attitude</title>
    <p>CSR also affects purchase intentions indirectly through consumer
    attitudes. CSR forms positive perceptions, which then shape
    attitudes, then influence purchase intentions.</p>
    <p>Ahn et al. (2021) emphasize that attitude formation is an
    important mechanism in turning perception into action. In this case,
    CSR is the basis for the formation of Attitude which leads to
    preference for the brand. In Indonesia, eco- fashion companies can
    strengthen the effectiveness of CSR through an emotional approach
    that forms a positive attitude, for example raising the story of a
    local community that is empowered through brand production.</p>
  </sec>
  <sec id="social-responsibility-has-a-significant-positive-effect-on-purchase-intention-through-perceived-consumer-effectiveness">
    <title>Social Responsibility has a significant positive effect on
    Purchase intention through Perceived Consumer Effectiveness</title>
    <p>Finally, PCE proved to be a significant mediator in the influence
    of CSR on purchase intent. In other words, CSR does not drive
    purchase intent directly, but when CSR forms the perception that
    consumers have an impact, then purchase intent increases. Shin et
    al. (2023) and Lim &amp; Lee (2024) explain that CSR that
    strengthens the perception of consumer control over its impact is an
    effective strategy in sustainable industries. Consumers feel more
    motivated to buy products when they are confident that their choices
    matter.</p>
    <p>In practice, eco-fashion brands in Indonesia must build a
    narrative of real impact resulting from the purchase of their
    products so that consumers feel that they are contributing directly
    to environmental conservation.</p>
  </sec>
</sec>









<sec>
  <title>CONCLUSIONS AND RECOMMENDATIONS</title>
  <p>Based on the results of the study, all variables studied, namely
  Social Responsibility, Trust, Attitude, Perceived Consumer
  Effectiveness (PCE), and Purchase Intention for eco-fashion products
  in Indonesia, showed the Very Good category. This reflects the
  positive perception of consumers towards brands that have a commitment
  to environmental and social sustainability. However, Social
  Responsibility directly does not have a significant effect on Purchase
  Intention, indicating that corporate social commitment has not been
  the main factor in driving purchase decisions. In contrast, Social
  Responsibility has been shown to have a significant effect on Trust,
  Attitude, and PCE, which partially mediate</p>
  <p>these relationships, reinforcing the indirect influence on purchase
  intention. Consumers' trust in brands increases when they see the
  company's real actions in protecting the environment, which in turn
  forms a positive attitude and belief that their actions as consumers
  can have a positive impact on the environment.</p>
  <p>In terms of theoretical development, further research is
  recommended to expand the conceptual model by adding other variables
  such as brand image, green perceived value, or consumer environmental
  knowledge to enrich the understanding of eco-fashion consumer
  behavior. In addition, similar models should be tested on different
  brands and more diverse consumer segments for more general results.
  Longitudinal and qualitative approaches are also recommended to
  capture the dynamics of changing consumer attitudes and purchasing
  intentions in the long term and delve deeper into their motivations.
  From a practical point of view, eco-fashion companies in Indonesia
  need to strengthen communication about their social responsibility
  through transparent and accessible campaigns. Efforts to build trust
  can be done through concrete actions such as the use of certified
  eco-friendly materials and involvement in social activities. In
  addition, companies must educate consumers that eco-fashion is not
  just a trend, but a concrete solution to environmental issues, thereby
  encouraging positive attitudes. Finally, it is important for companies
  to demonstrate the real impact of consumer purchasing decisions in
  order to increase Perceived Consumer Effectiveness which ultimately
  increases the likelihood of consumers buying the product.</p>
</sec>







<sec>
  <title>ADVANCED RESEARCH</title>
  <p>Future research should develop an integrative model by adding
  variables like Green Brand Equity, Environmental Concern, and
  Emotional Attachment to better understand eco-fashion purchase
  behavior. Using a mixed-method approach (SEM and interviews), studies
  can explore how emotional and cognitive factors influence intention.
  Cross-cultural comparisons can also reveal how socio-demographic and
  cultural factors shape consumer responses, offering deeper insights
  for sustainable branding strategies.</p>
</sec>












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