Improving Innovative Work Behavior in the Hospitality Sector: The Mediation Role of Knowledge Sharing between Transformational Leadership and Psychological Capital
DOI:
https://doi.org/10.55927/ajma.v4i2.14311Keywords:
Innovative Work Behavior, Transformational Leadership, Psychological Capital, Knowledge SharingAbstract
This study aims to empirically test a research model that investigates the impact of transformational leadership and psychological capital on innovative work behaviors and examine the role of knowledge sharing as a mediator. The population in this study is 255 and the sample used is 162 hospitality sector employees in Banyumas. The questionnaire was given online using a google form, and sampling was carried out using an accidental sampling approach. Partial Least Squares (PLS) are used to analyze the collected data. The results of this study show that transformational leadership and psychological capital have a positive and significant effect on innovative work behaviors. Knowledge sharing successfully mediates positively and significantly between transformational leadership and psychological capital towards innovative work behaviors.
Downloads
References
A.N. Sait, A.R., & K. (2013). Role Of Set In Modern Technology. International Conference On Optical Imaging Sensor And Security (Icoss), 1–4. Https://Doi.Org/10.1109/Icoiss.2013.6678429.
Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The Impact Of Organizational Justice On Employee Innovative Work Behavior: Mediating Role Of Knowledge Sharing. Journal Of Innovation And Knowledge, 5(2), 117–129. Https://Doi.Org/10.1016/J.Jik.2019.10.001
Al-Husseini, S., El Beltagi, I., & Moizer, J. (2021). Transformational Leadership And Innovation: The Mediating Role Of Knowledge Sharing Amongst Higher Education Faculty. International Journal Of Leadership In Education, 24(5), 670–693. Https://Doi.Org/10.1080/13603124.2019.1588381
Anggraeni, P., & Rachmawati, R. (2023). Mempercepat Perilaku Kerja Inovatif Karyawan Bumn: Pengaruh Kepemimpinan Transformasional Dan Psikologis Modal Dengan Berbagi Pengetahuan Sebagai Variabel Intervening. Media Ekonomi Dan Manajemen, 38(2), 381–398. Www.Deepl.Com/Pro
Asmoro, H., & Handoyo, S. (2021). Efek Mediasi Berbagi Pengetahuan Dalam Kepemimpinan Transformasional Pada Perilaku Kerja Inovatif Karyawan Rumah Sakit. Jurnal Ecopsy, 8(2), 95. Https://Doi.Org/10.20527/Ecopsy.2021.03.009
Aydin-Küçük, B. (2020). The Social And Economic Exchange Relationships In The Context Of Organizational Commitment. 9, 2337–2348.
Bagis, F. (2018). Does Job Satisfaction Mediate The Effect Of Procedural Justice And Distributive Justice On Organizational Commitment ?: Case Study Of Education Institution. Advances In Social Science, Education And Humanities Research, 231(Amca), 341–344.
Bagis, F. (2024). Examining The Influence Of Transformational Leadership And Job Satisfaction To Reduce Turnover Intention With Organizational Commitment As A Mediator. Asian Journal Of Economics Business And Accounting, December 2023. Https://Doi.Org/10.9734/Ajeba/2023/V23i241192
Bagis, F., & Adawiyah, W. R. (2024). Exploring Islamic Spiritual Well-Being : Conceptualization And Validation Of A Measurement Scale. Islamic Guidance And Counseling Journal, 7.
Bagis, F., Darmawan, A., & Hidayah, A. (2021). Manajemen Bisnis Dalam Perspektif Islam Dan Teori. Um Purwokerto Press.
Bagis, F., Darmawan, A., Pratamasari, M. A., & Kusuma, F. A. (2023). Cyberloafing Behavior And Self Control On The Performance Of Islamic Clinic Employees : Organizational Commitment As Mediation Cyberloafing Behavior And Self Control On The Performance Of Islamic Clinic Employees : Organizational. Journal Of Economics, Finance And Management Studies, 06(06), 2774–2782. Https://Doi.Org/10.47191/Jefms/V6-I6-42
Bimmo Dwi Baskoro, S. J. S. (2021). Pengaruh Keadilan Organisasi Terhadap Perilaku Inovatif Pekerja Konstruksi: Peran Mediasi Berbagi Pengetahuan. Maker: Jurnal Manajemen, 7(1), 26–44. Http://Www.Maker.Ac.Id/Index.Php/Maker
Bos-Nehles, A. C., & Veenendaal, A. A. R. (2019). Perceptions Of Hr Practices And Innovative Work Behavior: The Moderating Effect Of An Innovative Climate. International Journal Of Human Resource Management, 30(18), 2661–2683. Https://Doi.Org/10.1080/09585192.2017.1380680
Breier, M., Kallmuenzer, A., Clauss, T., Gast, J., Kraus, S., & Tiberius, V. (2021). The Role Of Business Model Innovation In The Hospitality Industry During The Covid-19 Crisis. International Journal Of Hospitality Management, 92. Https://Doi.Org/10.1016/J.Ijhm.2020.102723
Chen, M., Mi, X. M., Xue, J., Li, Y., & Shi, J. (2023). The Impact Of Entrepreneurial Team Psychological Capital On Innovation Performance: The Mediating Role Of Knowledge Sharing And Knowledge Hiding. Frontiers In Psychology, 14. Https://Doi.Org/10.3389/Fpsyg.2023.1133270
Chen, W., Zhu, X., Sun, S., Liao, S., & Guo, Z. (2021). The Impact Of Employees’ Psychological Capital On Innovative Work Behavior: The Chain Mediating Effect Of Knowledge Donating And Knowledge Collecting. Frontiers In Psychology, 12. Https://Doi.Org/10.3389/Fpsyg.2021.761399
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social Exchange Theory: A Critical Review With Theoretical Remedies. In Academy Of Management Annals (Vol. 11, Issue 1, Pp. 479–516). Routledge. Https://Doi.Org/10.5465/Annals.2015.0099
Darmawan, A., & Bagis, F. (2024). Effort To Prevent And Reduce Employee Turnover Intention In The Hospitality. Revista De Gestao Social E Ambiental, 18(5). Https://Doi.Org/10.24857/Rgsa.V18n5-028
Dewi, A. S., & Wati, I. R. (2024). Pengaruh Knowledge Sharing Terhadap Innovative Behavior Dengan Absorptive Capacity Sebagai Variabel Intervening (Studi Pada Karyawan Pt Sai Apparel Industries Semarang). Https://Doi.Org/10.38035/Jmpis.V5i5
Dong Phung, V., Hawryszkiewycz, I., Chandran, D., & Minh Ha, B. (2017). Australasian Conference On Information Systems Knowledge Sharing And Innovative Work Behaviour: A Case Study From Vietnam.
Ekrem Aydın, E. E. (2020). 01transformational Leadership And Innovative Work Behaviour The Mediating.
Gashema, B., & Kadhafi, M. I. (2020). Advancing Employee’s Innovative Work Behaviors In The Workplace. Bussecon Review Of Social Sciences (2687-2285), 2(1), 13–26. Https://Doi.Org/10.36096/Brss.V2i1.178
Goswami, A. K., & Agrawal, R. K. (2023). It’s A Knowledge Centric World! Does Ethical Leadership Promote Knowledge Sharing And Knowledge Creation? Psychological Capital As Mediator And Shared Goals As Moderator. Journal Of Knowledge Management, 27(3), 584–612. Https://Doi.Org/10.1108/Jkm-09-2021-0669
Haerani, S. (2023). Kepuasan Kerja Karyawan. Perkumpulan Rumah Cemerlang Indonesia. Www.Rcipress.Rcipublisher.Org
Hair, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). Pls-Sem Or Cb-Sem: Updated Guidelines On Which Method To Use “Pls-Sem Or Cb-Sem: Updated Guidelines On Which Method To Use.” In Organizational Research Methods, Mis Quarterly, And International Journal (Vol. 1, Issue 2).
Hanafiah Nasution, A., Muliati, L., Hasan, M., & Muhammadiyah Tangerang, U. (2022). International Journal Of Social And Management Studies (Ijosmas) Innovation, Knowledge Sharing And Islamic Leadership Model In The Islamic School. Http://Www.Ijosmas.Org
Hussain, M., & Khan, J. (2020). Key Success Factors Of Total Quality Management (Tqm) For The Hospitality Sector. A Critical Review Of The Literature. Https://Www.Researchgate.Net/Publication/343398746
Iryani, Jati, Hasibuan, B. (2024). Statistik Hotel Dan Akomodasi Lainnya (Vol. 39). Badan Pusat Statistik/Bps-Statistics Indonesia. Https://Www.Bps.Go.Id/Id/Publication/2024/12/31/18e46811848c05eabc2831a7/
Statistik-Hotel-Dan-Akomodasi-Lainnya-Di-Indonesia-2024.Html
Jatiningsih, D., Yadiati, W., Sukmadilaga, C., & Rosdini, D. (2023). The Role Of Psychology Capital, Knowledge Sharing And Commitment Toward Managers’ Performance In Manufacturing Company. Decision Science Letters, 12(3), 477–486. Https://Doi.Org/10.5267/Dsl.2023.5.003
Johan, M. (2021). The Effect Of Knowledge Sharing And Interpersonal Trust On Innovation : An Empirical Study In Indonesia Higher Education. International Journal Of Social And Management Studies (Ijosmas), 03, 106–122.
Kadek Cantika Dewi, N., Zola, M., Bolabali, S., Nengah Aristana, I., Ekonomi Dan Bisnis, F., & Mahasaraswati Denpasar, U. (2023). Kepemimpinan Transformasional Dan Perilaku Kerja Inovatif: Moderasi Berbagi Pengetahuan. 4(2), 135–152. Http://Jamas.Triatmamulya.Ac.Id/
Kese, M. L., Hidayat, D., Lentera, S., Labuan Bajo, H., Pelita, U., & Tangerang, H. (2021). Pengaruh Kepemimpinan Transformasional, Budaya Organisasi, Dan Motivasi Terhadap Perilaku Berbagi Pengetahuan The Effect Of Transformational Leadership, Organizational Culture, And Motivation On Knowledge Sharing Behavior.
Khairunnisa, M., Okfrima, R., & Candra, I. (2024). Hubungan Psychological Capital Dengan Perilaku Kerja Inovatif Di Instansi X. Psyche 165 Journal, 152–157. Https://Doi.Org/10.35134/Jpsy165.V17i2.385
Khan, A. M., Jantan, A. H. Bin, Salleh, L. B. M., Dato’mansor, Z., Islam, M. A., & Hosen, S. (2019). The Impact Of Transformational Leadership Effects On Innovative Work Behavior By The Moderating Role Of Psychological Empowerment. Journal Of Reviews On Global Economics, 8, 925–938. Https://Doi.Org/10.6000/1929-7092.2019.08.79
Khan, H. S. Ud Din, Li, P., Chughtai, M. S., Mushtaq, M. T., & Zeng, X. (2023). The Role Of Knowledge Sharing And Creative Self-Efficacy On The Self-Leadership And Innovative Work Behavior Relationship. Journal Of Innovation And Knowledge, 8(4). Https://Doi.Org/10.1016/J.Jik.2023.100441
Kokt, D., & Mphirime, B. G. (2022). Invigorating The Hospitality Industry: What Is The Impact Of Psychological Contract And Psychological Capital On Employee Commitment? Acta Commercii, 22(1). Https://Doi.Org/10.4102/Ac.V22i1.981
Kyei-Frimpong, M., Berko Obeng Damoah, O., & Osafroadu Amankwah, M. (2024). Modeling Innovative Work Behavior Through Leadership Behaviors In The Hospitality Industry; The Role Of Work–Family Enrichment. Journal Of Hospitality And Tourism Insights, 7(2), 1010–1030. Https://Doi.Org/10.1108/Jhti-11-2023-0815
Li, H., Sajjad, N., Wang, Q., Ali, A. M., Khaqan, Z., & Amina, S. (2019). Influence Of Transformational Leadership On Employees’ Innovative Work Behavior In Sustainable Organizations: Test Of Mediation And Moderation Processes. Sustainability (Switzerland), 11(6). Https://Doi.Org/10.3390/Su11061594
Liu, H., & Li, G. (2018). Linking Transformational Leadership And Knowledge Sharing : The Mediating Roles Of Perceived Team Goal Commitment And Perceived Team Identification. Frontiers In Psychology, 9(July), 1–10. Https://Doi.Org/10.3389/Fpsyg.2018.01331
Liu, Y., Chen, J., & Han, X. (2023). Research On The Influence Of Employee Psychological Capital And Knowledge Sharing On Breakthrough Innovation Performance. Frontiers In Psychology, 13. Https://Doi.Org/10.3389/Fpsyg.2022.1084090
Messmann, G., Evers, A., & Kreijns, K. (2022). The Role Of Basic Psychological Needs Satisfaction In The Relationship Between Transformational Leadership And Innovative Work Behavior. Human Resource Development Quarterly, 33(1), 29–45. Https://Doi.Org/10.1002/Hrdq.21451
Mifrah Aulia Mutafanin, M. (2024). Transformational Leadership, Knowledge Sharing, Dan Innovative Work Behavior: Peran Intrinsic Motivation Sebagai Moderasi. 2(3), 125–133.
Mishra, P., Bhatnagar, J., Gupta, R., & Wadsworth, S. M. (2019). How Work-Family Enrichment Influence Innovative Work Behavior: Role Of Psychological Capital And Supervisory Support. Journal Of Management And Organization, 25(1), 58–80. Https://Doi.Org/10.1017/Jmo.2017.23
Muamar, M., & Bagis, F. (2022). Business Performance Analysis Of Purwokerto Muslim Msme In Personality And Entrepreneur Characteristic. El-Barka: Journal Of Islamic Economics And Business, 5(1), 135–149. Https://Doi.Org/10.21154/Elbarka.V5i1.3989
Nguyen, T. P. L., Nguyen, K. N., Do, T. D., & Nguyen, T. T. M. (2019). Knowledge Sharing And Innovative Work Behavior: The Case Of Vietnam. Uncertain Supply Chain Management, 7(4), 619–634. Https://Doi.Org/10.5267/J.Uscm.2019.5.001
Nguyen, T. P. L., Tran, N. M., Doan, X. H., & Van Nguyen, H. (2020). The Impact Of Knowledge Sharing On Innovative Work Behavior Of Vietnam Telecommunications Enterprises Employees. Management Science Letters, 10(1), 53–62. Https://Doi.Org/10.5267/J.Msl.2019.8.016
Novitasari, D., Supriatna, H., Asbari, M., Nugroho, Y. A., & Nadeak, M. (2021). Exploring The Impact Of Trust In Leader And Knowledge Sharing On Employee Innovation. International Journal Of Social And Management Studies (Ijosmas), 03, 47–62.
P. Ghozali. (2015). Partial Least Squares Konsep, Teknik Dan Aplikasi Menggunakan Program Smartpls 3.0 Untuk Penelitian Empiris Edisi 2 (2nd Ed.).
Pradhan, S., & Jena, L. K. (2019). Does Meaningful Work Explains The Relationship Between Transformational Leadership And Innovative Work Behaviour? Vikalpa, 44(1), 30–40. Https://Doi.Org/10.1177/0256090919832434
Praditya, R. A. (2023). Pengaruh Kepemimpinan Transformasional Dan Perilaku Kerja Inovatif Dengan Berbagi Pengetahuan Sebagai Variabel Moderasi Pada Ukm. Journal Of Industrial Engineering & Management Research, 4(5). Https://Doi.Org/10.7777/Jiemar
Purwanto, A., Asbari, M., Nuraeni Setiana, Y., & Fahmi, K. (2021). Effect Of Psychological Capital And Authentic Leadership On Innovation Work Behavior. International Journal Of Social And Management Studies (Ijosmas). Http://Www.Ijosmas.Org
Qiu, X., Yan, X., & Lv, Y. (2015). The Effect Of Psychological Capital And Knowledge Sharing On Innovation Performance For Professional Technical Employees. Journal Of Service Science And Management, August, 545–551.
Ra’ed Masa’deh, B. Y. O. A. T. (2016). A Jordanian Empirical Study Of The Associations Among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, And Firm Performance: A Structural Equation Modelling Proach. Journal Of Management Development, 35, No. 5, 681–705.
Rafique, M. A., Hou, Y., Chudhery, M. A. Z., Waheed, M., Zia, T., & Chan, F. (2022). Investigating The Impact Of Pandemic Job Stress And Transformational Leadership On Innovative Work Behavior: The Mediating And Moderating Role Of Knowledge Sharing. Journal Of Innovation And Knowledge, 7(3). Https://Doi.Org/10.1016/J.Jik.2022.100214
Rio, K., Zamralita, Z., & Lie, D. (2022). Pengaruh Modal Psikologis Terhadap Kesejahteraan Subjektif Karyawan Sales Start-Up Di Pt. X. Psikodimensia, 21(2), 165–173. Https://Doi.Org/10.24167/Psidim.V21i2.4649
Saifudin, I. (2023). Transformational Leadership Untuk Meningkatkan Innovative Work Behaviour Dengan Psychological Empowerment Sebagai Variabel Moderasi Pada Karyawan Speaking Partner By Kampung Inggris Di Kediri Latar Belakang.
Singh, S., Khan, E., & Rehman, A. (2023). The Impact Of Transformational Leadership On Innovative Work Behavior, The Mediating Role Of Employee Engagement And Psychological Capital In Karachi Hospitals. International Journal Of Business And Economic Affairs, 8(3). Https://Doi.Org/10.24088/Ijbea-2023-83009
Sofyan, Y. (2023). Olah Data Statistik Smartpls 3 Smartpls 4 Amos & Stata (Mudah & Praktis) (A. Rasyid (Ed.); Lll). Dewangga Energi Internasional Publishing.
Sudibjo, N., & Prameswari, R. K. (2021). The Effects Of Knowledge Sharing And Person–Organization Fit On The Relationship Between Transformational Leadership On Innovative Work Behavior. Heliyon, 7(6). Https://Doi.Org/10.1016/J.Heliyon.2021.E07334
Sueb. (2023). Exploring The Relationship Between Transformational Leadership And Innovative Work Behavior: A Systematic Literature Review. Jurnal Visi Manajemen, 9(2).
Sumarwoto. (2024, June 4). Phri: Okupansi Hotel Di Banyumas Alami Peningkatan. Antara Kantor Berita Indonesia. Https://Www.Antaranews.Com/Berita/4135623/Phri-Okupansi-Hotel-Di-Banyumas-Alami-Peningkatan
Suroya, A. F., Bagis, F., Widhiandono, H., & Rahmawati, I. Y. (2023). Examining The Influence Of Transformational Leadership And Job Satisfaction To Reduce Turnover Intention With Organizational Commitment As A Mediator. Asian Journal Of Economics, Business And Accounting, 23(24), 124–140. Https://Doi.Org/10.9734/Ajeba/2023/V23i241192
Sutardi, D., Nuryanti, Y., Ferdiyatmoko Cahya Kumoro, D., Mariyanah, S., Agistiawati, E., Tinggi Ilmu Ekonomi Insan Pembangunan, S., & Insan Pembangunan, S. (2022). International Journal Of Social And Management Studies (Ijosmas) Innovative Work Behavior: A Strong Combination Of Leadership, Learning, And Climate.
Tripathi, A., & Kalia, P. (2024). Examining The Effects Of Supportive Work Environment And Organisational Learning Culture On Organisational Performance In Information Technology Companies: The Mediating Role Of Learning Agility And Organisational Innovation. Innovation: Organization And Management, 26(2), 257–277. Https://Doi.Org/10.1080/14479338.2022.2116640
Vidya Pandanningrum, G., & Nugraheni, R. (2021). Pengaruh Knowledge Sharing Terhadap Perilaku Kerja Inovatif Dengan Kepemimpinan Transformasional Sebagai Variabel Moderasi (Studi Kasus Pada Pegawai Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Provinsi Jawa Tengah). Diponegoro Journal Of Management, 10(1). Http://Ejournal-S1.Undip.Ac.Id/Index.Php/Dbr
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Sukmadianto Tri Ramadhan, Fatmah Bagis, Naelati Tubastuvi, Rifka Utami Arofah

This work is licensed under a Creative Commons Attribution 4.0 International License.

























