The Influence of Online Reviews and Online Ratings on Consumer Purchase Decisions of Somethinc Products in Pekanbaru Area with Korean Wave as a Moderating Variable

Putri Alisa  H; Lailan Tawila Berampu; Taufiqurrahman Taufiqurrahman

doi:10.55927/ajma.v4i3.14897

Authors

Putri Alisa H Universitas Riau
Lailan Tawila Berampu Universitas Riau
Taufiqurrahman Taufiqurrahman Universitas Riau

DOI:

https://doi.org/10.55927/ajma.v4i3.14897

Keywords:

Online Reviews, Online Ratings, Consumer Purchase Decisions, Korean Wave

Abstract

In Indonesia's growing beauty industry, online reviews and online ratings are critical in shaping consumer purchase decisions. Local beauty brands like Somethinc leverage eWOM to build trust, while the Korean Wave (Hallyu) influences consumer preferences. This study explores the impact of online reviews and online ratings on Somethinc product purchases, with the Korean Wave as a moderating factor. This study designed using a quantitative research design, data was collected via structured questionnaires, and analyzed using Structural Equation Modeling (SEM). The results reveal that online ratings significantly influence purchase decisions, while online reviews show a weaker effect. The Korean Wave moderates the relationship between online ratings and purchase decisions, enhancing their effect, but has a negative moderating effect on online reviews. These results suggest that local beauty brands like Somethinc can benefit from aligning their marketing strategies with global cultural trends, especially those related to Korean beauty standards.

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