The Role of Digital Marketing in Pharmaceutical Search Engine Reputation Management (SERM)

Authors

  • Rehan Haider Department of Pharmacy University of Karachi
  • Asghar Mehdi Fazaia Ruth Pfau Medical College, Shahrahe Faisal Karachi
  • Geetha Kumari GD Pharmaceutical Inc OPJS University Rajasthan
  • Zameer Ahmed Dow University of Health Sciences, Karachi
  • Sambreen Zameer Dow University of Health Sciences, Karachi

DOI:

https://doi.org/10.55927/cjas.v2i1.9392

Keywords:

Pharmaceutical, Digital Marketing, SERM, Online Reputation, Brand Visibility, Patient Engagement

Abstract

The function of Digital marketing in pharmaceutical Search Engine Reputation Management (SERM) is progressively important in forming the online visibility and credibility of pharmaceutical companies. This paper explores how  digital marketing strategies are employed within Pharmaceutical Industry  to manage and reinforce connected internet opinions efficiently. Digital marketing resorts to different channels, including search engine optimization (SEO), friendly publishing, content marketing, and online billing, to reach and join accompanying cases and healthcare professionals. SERM focuses on the full enthusiasm for administering a company’s name through these digital channels, guaranteeing that definite and correct facts about pharmaceutical production and parties dominate the computer program that searches results.Key SERM strategies include listening to internet mentions, directing reviews, addressing negative responses, and engaging SEO methods to advance favorable content. By mixing these methods, drug companies can safeguard their influences, build trust, and guarantee agreement accompanying regulatory flags. This paper checks current practices, case studies, and moral considerations in pharmaceutical digital marketing  and SERM. It focuses on best practices and innovative approaches that improve brand perceptibility and patient data while asserting high flags of honor and supervisory compliance

Downloads

Download data is not yet available.

References

Kinzie S, Nakashima E. Calling In Pros to Refine Your Google Image. Washington Post. July 2, 2007. Available at: http://www.washingtonpost.com/wpdyn/content/article/2007/07/01/AR2007070101355.html?hpid=artslot. Accessed September 25, 2009.

Reputation-Communications: Resources. Available at: http://www.reputation-communications.com/resources/. Accessed February 7, 2012.

Reputation Institute: Advisory Services. Available at: http://www.reputation institute.com/advisory-services/. Accessed January 31, 2012.

Schreiber E. If PR Wants to Manage Reputation, It Needs to Become More Than Messengers. PRSA Blog. March 1, 2011. Available at: http://prsay.prsa.org/index.php/2011/03/01/pr-role-in-reputation-management. Accessed January 31, 2012.

Resnick P, Zeckhauser R. Trust among strangers in internet transactions: Empirical analysis of eBay's reputation system. Available at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.123.5332&rep=rep1&type=pdf. Published May 2, 2001. Accessed May 30, 2011.

Voting/Experience System. Available at: http://www.everything2.com/index.pl?node=Voting%2FExperience%20System. Accessed [Date].

Walther JB, Van Der Heide B, Hamel LM, Shulman HC. Self-generated versus other-generated statements and impressions in computer-mediated communication: A test of warranting theory using Facebook. J Comput Mediat Commun. 2009;13(1):20-35. Available at: http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2005.tb00241.x/full#ss5. Accessed [Date].

Use Real Names. Available at: http://www.usemod.com/cgibin/mb.pl?UseRealNames. Accessed [Date].

Reward Reputation. Available at: http://www.usemod.com/cgibin/mb.pl?RewardReputation. Accessed [Date].

Leake W. Using SEO for Reputation Management. Search Engine Watch. January 29, 2008. Available at: http://searchenginewatch.com/show Page.html?page=3628265. Accessed [Date].

Online Reputation Management (ORM) versus Search Engine Optimization (SEO). Available at: http://www.reputation.com/how_to/online-reputation-management-orm-versus-search-engine-optimization-seo/. Accessed May 30, 2011.

Riley D. Facebook Polls: Don't Mention The Competition. TechCrunch. June 2, 2007. Available at: http://tech crunch.com/2007/06/02/Facebook-polls-font-mention-the-competition/. Accessed May 30, 2011.

Further reading:

Monarth H. Executive Presence: The Art of Commanding Respect Like a CEO. McGraw-Hill; 2009. ISBN: 9780071632874.

Klewes J, Wreschniok R. Building and Maintaining Trust in the 21st Century. Springer; 2010. ISBN: 978-3-642-01629-5.

Downloads

Published

2024-05-30

How to Cite

Rehan Haider, Asghar Mehdi, Geetha Kumari, Zameer Ahmed, & Sambreen Zameer. (2024). The Role of Digital Marketing in Pharmaceutical Search Engine Reputation Management (SERM). Contemporary Journal of Applied Sciences, 2(1), 55–66. https://doi.org/10.55927/cjas.v2i1.9392