Deriandara, R. and Nuvriasari, A. . (2024) “The Influence of Service Quality and Customer Satisfaction on Customer Loyalty with Customer Engagement as Mediation: a Study at ‘Kopi Dari Hati’, Madiun”, East Asian Journal of Multidisciplinary Research , 3(11), pp. 5285 –. doi: 10.55927/eajmr.v3i11.12124.