Ardiansyah, K. E., and R. A. Suwaidi. “The Influence of Service Quality on Customer Satisfaction in Asik Creative Gresik, East Java”. East Asian Journal of Multidisciplinary Research, vol. 3, no. 2, Mar. 2024, pp. 937-48, doi:10.55927/eajmr.v3i2.7643.