I KETUT ANDIKA PUTRA LAKSANA; IDA AYU KALPIKAWATI; NI LUH KETUT SRI SULISTYAWATI. The Influence of Service Quality on Customer Satisfaction at The Ritz-Carlton Bali Hotel. Indonesian Journal of Applied and Industrial Sciences (ESA), [S. l.], v. 4, n. 1, p. 93–102, 2025. DOI: 10.55927/esa.v4i1.12181. Disponível em: https://journal.formosapublisher.org/index.php/esa/article/view/12181. Acesso em: 26 may. 2026.