Wilujeng, F.R. and Herlina, H. 2025. Analysis of Factors Affecting Customer Satisfaction in Bread SMEs in Jakarta Using SERVQUAL (Service Quality) Method). Formosa Journal of Applied Sciences. 4, 1 (Jan. 2025), 47–56. DOI:https://doi.org/10.55927/fjas.v4i1.12758.