Glenn Petrus Hardikusuma and Nicholas Marpaung 2023. The Effect of Human Capital and Total Quality Management on Managerial Performance with the Reward System as A Moderation Variable at PT Pegadaian Regional Office I Medan. Formosa Journal of Applied Sciences. 2, 11 (Dec. 2023), 3135–3152. DOI:https://doi.org/10.55927/fjas.v2i11.6696.