SIHALOHO, R.; YULIANTO, Y.; ASTUTI, M. T. Analysis of the Communication Strategy of the Head of Business Development in Improving Service Quality for Customers Case Study of PT Catur Prima Perkasa. Formosa Journal of Applied Sciences, [S. l.], v. 3, n. 8, p. 3361–3376, 2024. DOI: 10.55927/fjas.v3i8.10697. Disponível em: https://journal.formosapublisher.org/index.php/fjas/article/view/10697. Acesso em: 23 apr. 2026.