LINDA OKTAVIONA; INDIRA SHOFIA MAULIDA; IKE SUSANTI; LILIK UZLIFATUL JANNAH. The Influence of Brand Image and CRM on Customer Loyalty in the Fashion Industry in Lamongan (Case Study at World Hijab Outlet). Formosa Journal of Applied Sciences, [S. l.], v. 3, n. 4, p. 1365–1380, 2024. DOI: 10.55927/fjas.v3i4.8741. Disponível em: https://journal.formosapublisher.org/index.php/fjas/article/view/8741. Acesso em: 29 apr. 2026.