Glenn Petrus Hardikusuma and Nicholas Marpaung (2023) “The Effect of Human Capital and Total Quality Management on Managerial Performance with the Reward System as A Moderation Variable at PT Pegadaian Regional Office I Medan”, Formosa Journal of Applied Sciences, 2(11), pp. 3135–3152. doi: 10.55927/fjas.v2i11.6696.