Project Clinik: A Cross-Platform Scheduling and Appointment Reservation System

Authors

  • Mark Angelo M. Dela Fuente College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Joshua A. Facunla College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Hannah Noreen F. De Guzman College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Emille F. Jacinto College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Justine B. Hilario College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Cris Norman P. Olipas College of Information and Communications Technology, Nueva Ecija University of Science and Technology
  • Angelito I. Cunanan College of Information and Communications Technology, Nueva Ecija University of Science and Technology

DOI:

https://doi.org/10.55927/fjcis.v2i1.4077

Keywords:

Appointment System, Cross-Platform Technology, Developmental Research, Reservation System

Abstract

This study aimed to design, develop, and assess a cross-platform scheduling and appointment reservation system for clinics. The software development life cycle (SDLC) was used to guide the development of the system, which included planning, defining requirements, design and prototyping, development, testing, and operations and maintenance. A developmental experts research design was employed, and the technical features of the system were assessed by IT following the ISO 25010 standards, while end-users evaluated the quality of using the system based on selected ISO 25010 standards. The results showed that the SDLC was appropriate in developing the system, and both IT experts and end-users found the system to be of high quality. Based on the results, the researchers drew conclusions and provided recommendations for future studies. The study revealed that a cross-platform scheduling and appointment reservation system for clinics can be developed using the SDLC with the involvement of IT experts and end-users in the assessment process. It is crucial to incorporate the ISO 25010 standards to ensure that the system is of high quality and meets the needs of the end-users

Downloads

Download data is not yet available.

References

Akinode, J.K. & Oloruntoba, S.A. (2017). Design and Implementation of a Patient Appointment and Scheduling System. International Advanced Research Journal in Science, Engineering, and Technology, 4(12), 16-23.

Azadeh, A., Baghersad, M., Farahani, M. H., & Zarrin, M. (2015). Semi-online patient scheduling in pathology laboratories. Artificial Intelligence in Medicine, 64(3), 217–226. https://doi.org/10.1016/j.artmed.2015.05.001

Fix, G. M., Lukas, C. V., Bolton, R. E., Hill, J., Mueller, N., LaVela, S. L., & Bokhour, B. G. (2018). Patient-centred care is a way of doing things: How healthcare employees conceptualize patient-centred care. Health Expectations, 21(1), 300–307. https://doi.org/10.1111/hex.12615

Hasley, A. (2021). The Benefits Of Online Scheduling For Healthcare Practices. HHM Global | B2B Online Platform & Magazine. Retrieved from https://www.hhmglobal.com/knowledge-bank/articles/the-benefits-of-online-scheduling-for-healthcare-practices

Olga, C.R. (2017). Online Medical Appointment Scheduling System. Retrieved from https://rb.gy/46b1l

Sanjana (2019). Benefits of online appointment system in healthcare industry. Retrieved from https://mocdoc.in/blog/benefits-of-an-online-appointment-management-system-in-healthcare-industry4

Siddiqui, Z., & Rashid, R. (2013). Cancellations and patient access to physicians: ZocDoc and the evolution of e-medicine. Dermatology Online Journal, 19(4), 14.

Skousen, T., Safadi, H., Young, C., Karahanna, E., Safadi, S., & Chebib, F. (2020). Successful Moderation in Online Patient Communities: Inductive Case Study. Journal of Medical Internet Research, 22(3), e15983. https://doi.org/10.2196/15983

Thimbleby, H. (2013). Technology and the Future of Healthcare. Journal of Public Health Research, 2(3), jphr.2013.e28. https://doi.org/10.4081/jphr.2013.e28

Zhao, P., Yoo, I., Lavoie, J. P., Lavoie, B. J., & Simoes, E. J. (2017). Web-Based Medical Appointment Systems: A Systematic Review. Journal of Medical Internet Research, 19(4), e134. https://doi.org/10.2196/jmir.6747

Downloads

Published

2023-05-13

How to Cite

Mark Angelo M. Dela Fuente, Joshua A. Facunla, Hannah Noreen F. De Guzman, Emille F. Jacinto, Justine B. Hilario, Cris Norman P. Olipas, & Angelito I. Cunanan. (2023). Project Clinik: A Cross-Platform Scheduling and Appointment Reservation System. Formosa Journal of Computer and Information Science, 2(1), 13–24. https://doi.org/10.55927/fjcis.v2i1.4077

Issue

Section

Articles