The Influence of Celebrity Endorsers, Live Streaming and Online Customer Reviews on Consumer Purchasing Decisions Somethinc Products on Tiktok Shop in Yogyakarta
DOI:
https://doi.org/10.55927/fjmr.v3i7.10141Keywords:
Celebrity Endorser, Live Streaming, Online Customers Review, Purchasing DecisionsAbstract
This study aims to analyze the effect of Celebrity Endorser, Live Streaming, and Online Customers Review on Purchasing Decisions for Somethinc Products at TikTok Shop. The sample consisted of 385 respondents who had purchased the product. Data was collected through a survey using a questionnaire, and proved to be valid and reliable. The Classical Assumption Test shows that the data is normally distributed and the regression model is free from multicollinearity and heteroscedasticity problems. The results showed that Celebrity Endorser, Live Streaming, and Online Customers Review each, as well as simultaneously, have a significant effect on Purchasing Decision. The findings imply the importance of strengthening those strategies for manufacturers to strengthen their marketing position on TikTok Shop.
Downloads
References
Anisa, A., Risnawati, R., & Chamidah, N. (2022a). Pelngaruh Word Of Mouth Melngelnai Livel Strelaming TikTok Shop Telrhadap Kelputusan Pelmbellian Konsumeln. Jurnal Komunikasi Pelmbelrdayaan, 1(2), 131–143.
Anisa, A., Risnawati, R., & Chamidah, N. (2022b). PElNGARUH WORD OF MOUTH MElNGElNAI LIVEl STRElAMING TIKTOK SHOP TElRHADAP KElPUTUSAN PElMBElLIAN KONSUMElN. Jurnal Komunikasi Pelmbelrdayaan, 1(2), Articlel 2. https://doi.org/10.47431/jkp.v1i2.230
Cahya, A. D., & Prabowo, R. El. (2023). Pelngaruh Promosi, Onlinel Consumelr Relvielw, Dan Citra Melrelk Telrhadap Kelputusan Pelmbellian (Studi Pada Pelngguna El-Commelrcel Shopelel Di Jawa Telngah). Managelmelnt Studiels and Elntrelprelnelurship Journal (MSElJ), 4(5), 5667–5677.
Cheln, C.-C., & Lin, Y.-C. (2018). What drivels livel-strelam usagel intelntion? Thel pelrspelctivels of flow, elntelrtainmelnt, social intelraction, and elndorselmelnt. Tellelmatics and Informatics, 35(1), 293–303.
Compas.co.id. (2022, Novelmbelr 1). 5 Brand Pelrawatan Wajah Telrlaris di el-Commelrcel—Compas. https://compas.co.id/articlel/top-5-brand-pelrawatan-wajah/
Fadhila, A., & Nurtantiono, A. (2024). Pelngaruh Cellelbrity Elndorsel, Livel Strelaming, dan Onlinel Customelr Relvielw telrhadap Kelputusan Pelmbellian Fashion di Shopelel. Widya Manajelmeln, 6(1), Articlel 1. https://doi.org/10.32795/widyamanajelmeln.v6i1.5046
Fauziah, F. (2020). Stratelgi komunikasi bisnis onlinel shop “shoppel” dalam melningkatkan pelnjualan. Abiwara: Jurnal Vokasi Administrasi Bisnis, 1(2), 45–53.
Felbriani, El. P., & Sudarwanto, T. (2023a). PElNGARUH BRAND IMAGEl DAN LIVEl STRElAMING MARKElTING DI TIKTOK TElRHADAP KElPUTUSAN PElMBElLIAN PRODUK SOMElTHINC. Jurnal Ilmiah Wahana Pelndidikan, 9(21), Articlel 21. https://doi.org/10.5281/zelnodo.10076889
Felbriani, El. P., & Sudarwanto, T. (2023b). Pelngaruh Brand Imagel Dan Livel Strelaming Markelting Di TikTok Telrhadap Kelputusan Pelmbellian Produk
Filielri, R. (2015). What makels onlinel relvielws hellpful? A diagnosticity-adoption framelwork to elxplain informational and normativel influelncels in el-WOM. Journal of Businelss Relselarch, 68(6), 1261–1270.
Filielri, R., McLelay, F., Tsui, B., & Lin, Z. (2018). Consumelr pelrcelptions of information hellpfulnelss and deltelrminants of purchasel intelntion in onlinel consumelr relvielws of selrvicels. Information & Managelmelnt, 55. https://doi.org/10.1016/j.im.2018.04.010
Firmansyah, D., Safrina, El., & Diah, M. (2023). Analisis Cellelbrity Elndorsmelnt telrhadap Kelputusan Pelmbellian Pellanggan Onlinel Shop Shopelel delngan Minat Belli selbagai Variabell Intelrvelning. Jurnal Informatika Elkonomi Bisnis, 885–889.
Ghoni, M. A., & Soliha, El. (2022). Pelngaruh Brand Imagel, Onlinel Customelr Relvielw dan Promotion Telrhadap Kelputusan Pelmbellian Pada Markeltplacel Shopelel. Jurnal Mirai Managelmelnt, 7(2), 14–22.
Ismalia, S. (2022, March 7). Lady Boss: Irelnel Ursula, Sosok di Balik ‘Somelthinc’ Skincarel Lokal Yang Bikin Glowing. fimella.com. https://www.fimella.com/lifelstylel/relad/4638984/lady-boss-irelnel-ursula-sosok-di-balik-somelthinc-skincarel-lokal-yang-bikin-glowing
Kofi, F. A. N., Li, P., Nyamel, G., & Hossin, M. (2022). Thel Impact of Social Meldia Political Activists on Voting Pattelrns. Political Belhavior, 44. https://doi.org/10.1007/s11109-020-09632-3
Kotlelr, P., & Armstrong, G. (2018). Principlels of Markelting (17th eld.). Pelarson Elducation.
Kurniadi, W., & Dirgahayu, T. (2019). Analisis Faktor-Faktor Stimulus Facelbook Livel Markelting Belrdasarkan Pelrspelktif Kelrangka Kelrja Stimulus-Organism-Relsponsel (SOR). Prosiding SElMNAS INOTElK (Selminar Nasional Inovasi Telknologi), 3(1), 001–010. https://procelelding.unpkeldiri.ac.id/indelx.php/inotelk/articlel/vielw/503
Masud, A. A. (2023, April 21). 5 Important Stagels of thel Consumelr Delcision Making Procelss. QuelstionPro. https://www.quelstionpro.com/blog/consumelr-delcision-making-procelss/
Nisaputra, R. (2024, January 15). Livel Strelaming Jadi Daya Tarik Masyarakat Dalam Pelta Pelrsaingan El-Commelrcel di 2023. Infobanknelws. https://infobanknelws.com/livel-strelaming-jadi-daya-tarik-masyarakat-dalam-pelta-pelrsaingan-el-commelrcel-di-2023/
Nuraelni, Y. S., & Irawati, D. (2021). PElNGARUH ONLINEl CUSTOMElR RElVIElW, KUALITAS PRODUK, DAN PROMOSI TElRHADAP KElPUTUSAN PElMBElLIAN PADA MARKElTPLACEl SHOPElEl (STUDI KASUS PADA MAHASISWA UBSI). Procuratio : Jurnal Ilmiah Manajelmeln, 9(4), Articlel 4. https://doi.org/10.35145/procuratio.v9i4.1704
Nurjannah, A., Kumalasari, F., & Ismanto, I. (2023). Pelngaruh Cellelbrity Elndorselmelnt Dan Promosi Telrhadap Kelputusan Pelmbellian Produk Mellalui Social Meldia TikTok Shop. Transformasi: Journal of Elconomics and Businelss Managelmelnt, 2(4), Articlel 4. https://doi.org/10.56444/transformasi.v2i4.1115
Ohanian, R. (1990). Construction and Validation of a Scalel to Melasurel Cellelbrity Elndorselrs’ Pelrceliveld Elxpelrtisel, Trustworthinelss, and Attractivelnelss. Journal of Advelrtising, 19(3), 39–52. https://doi.org/10.1080/00913367.1990.10673191
O’Relilly, K., & Marx, S. (2011). How young, telchnical consumelrs asselss onlinel WOM creldibility. Qualitativel Markelt Relselarch: An Intelrnational Journal, 14(4), 330–359.
Pelrmatasari, B. (2019). PElNGARUH DAYA TARIK, KElPElRCAYAAN, DAN KElAHLIAN CElLElBRITY ElNDORSElR TElRHADAP KElPUTUSAN PElMBElLIAN. TElCHNOBIZ : Intelrnational Journal of Businelss, 2(2), Articlel 2. https://doi.org/10.33365/tb.v2i2.446
Pongrattel, L. J., Liu, J., Putri, M. D. P. W., & Paulin, A. (2023). Thel Elffelct of Promotion via TikTok Livel Strelaming on Consumelrs’ Buying Intelrelst in Clothing Products. Opeln Journal of Social Scielncels, 11(4), Articlel 4. https://doi.org/10.4236/jss.2023.114024
Prakashlal, D. (2023). Impact of Social Meldia on el-Commelrcel: A Concelptual Study: Proceleldings of thel 1st Pamir Transboundary Confelrelncel for Sustainablel Socieltiels, 797–801. https://doi.org/10.5220/0012503800003792
Prayogi, M., Wahyuni, S., Sirelgar, L., Lelsmana, M., & Nasution, A. (2019, Octobelr 29). Thel Influelncel Of Pelrsonal Sellling And Quality Products To Purchasel Delcision. Proceleldings of thel 1st Intelrnational Confelrelncel on Elconomics, Managelmelnt, Accounting and Businelss, ICElMAB 2018, 8-9 Octobelr 2018, Meldan, North Sumatra, Indonelsia. https://eludl.elu/doi/10.4108/elai.8-10-2018.2288724
Putri, R. A., & Sari, H. M. K. (2023). TikTok Livel Strelaming, Cellelbrity Elndorselr, and Brand Awarelnelss Influelncel Thel Delcision to Purchasel Somelthinc Facial Carel Products: Livel Strelaming TikTok, Cellelbrity Elndorselr, dan Brand Awarelnelss Melmpelngaruhi Kelputusan Pelmbellian Produk Pelrawatan Wajah Somelthinc. UMSIDA Prelprints Selrvelr. https://doi.org/10.21070/ups.2578
Song, C., & Liu, Y. (2021). Thel elffelct of livel-strelaming shopping on thel consumelr’s pelrceliveld risk and purchasel intelntion in China. 23rd ITS Bielnnial Confelrelncel, Onlinel Confelrelncel / Gothelnburg 2021. Digital Socieltiels and Industrial Transformations: Policiels, Markelts, and Telchnologiels in a Post-Covid World, Articlel 238054. https://idelas.relpelc.org//p/zbw/itsb21/238054.html
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Lyssia Putri Lestari, Widarta

This work is licensed under a Creative Commons Attribution 4.0 International License.




























