The Influence of Organizational Culture on Organizational Citizenship Behavior Through Organizational Commitment (Study of Employees at the Mona Plaza Hotel Pekanbaru)

Ririn Ambarwati; Kasmiruddin; Mandataris

doi:10.55927/fjmr.v3i2.8156

Authors

Ririn Ambarwati Business Administration, FISIP, Riau University
Kasmiruddin Business Administration, FISIP, Riau University
Mandataris Business Administration, FISIP, Riau University

DOI:

https://doi.org/10.55927/fjmr.v3i2.8156

Keywords:

Product Innovation, Pricing, Purchasing Decisions

Abstract

This research was conducted because the author found problems regarding weak organizational citizenship behavior of employees seen from the development of the number of employees who experienced fluctuations and the development of employee absenteeism levels which showed that every year all employees were still found to be absent from work. The purpose of this study was to ascertain and examine how organisational culture affects organisational citizenship behaviour in Mona Plaza Pekanbaru hotel workers through organisational commitment. There were two categories of data that were gathered for this study: primary and secondary data. Respondents filled out surveys in order to provide primary data. The results of the Indirect Effect test indicate that the results are significant for the organisational culture variable on organisational citizenship behaviour through organisational commitment at the Hotel Mona Plaza, Pekanbaru. The results of the Direct Effect test showed that the results were not significant on the organisational culture variable on organisational citizenship behaviour at the Mona Plaza Hotel Pekanbaru. The results of the Significant Results test showed that the results were significant on the Organisational Culture variable on Organisational Commitment at the Mona Plaza Hotel Pekanbaru.

Downloads

Download data is not yet available.

References

Affandi, A., Rozi, A., & Sunarsi, D. (2021). Strategic HR Management: Strategies for Managing Employees in Era 4.0. Bintang Visitama Publisher.

Alpandi, I., & Masrifah, I. (2023). The Influence of Knowledge Management and Organizational Culture on Organizational Commitment at PT Adis Dimension Footwear. JIMPS: Scientific Journal of History Education Students, 8(4), 3540–3549.

Asih, IAKT, & Sugianingrat, IAPW (2023). The Influence of Work Ethic, Organizational Culture and Work Environment on Organizational Commitment at Villa Danoya Seminyak in Badung (Vol. 3, Issue 8).

Asrunputri, AP, Supriyadi, E., & Putriana, L. (2020). The Influence of Leadership Style, Organizational Culture and Organizational Climate on Organizational Citizenship Behavior in Companies with Job Satisfaction as a Mediating Variable (Case Study: PT EVI). Ecobiism Journal, 4(3).

Badaruddin, B., Masuan, D., & Dwijayati, T. (2023). The Influence of Job Satisfaction, Organizational Commitment and Work Motivation on Organizational Citizenship Behavior. STIE Muhammadiyah Palopo Management Journal, 9(1), 72–83.

Hair, J.F., Risher, J.J., Sarstedt, M., & Ringle, C.M. (2019). When to use and how to report the results of PLS-SEM. In European Business Review (Vol. 31, Issue 1, pp. 2–24). Emerald Group Publishing Ltd.

Hairani, C., Suryatni, M., & Suryani, E. (2022). The Influence of Personality and Organizational Culture on Organizational Citizenship Behavior (OCB) with Organizational Commitment as an Intervening Variable (Study of NTB Province Trade Service Employees).

Handayani, AN, Riadi, SS, & Dirga, L. AS. (2020). The Influence of Servant Leadership and Organizational Culture on Employee Affective Commitment and Organizational Citizenship Behavior. Journal of Syntax Admiration, 1(8).

Hu, L. T., & Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling, 6(1), 1–55.

Ibrahim. (2021). The Influence of Perceived Value on Toyota Customers' Repurchase Intentions: "Customer Satisfaction as a Mediating Variable" (Case Study of Toyota Customers in Pidie District).

Jazilah, K. (2023). The influence of organizational culture on organizational commitment through work motivation.

Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1).

Narimawati, U., & Munandar, D. (2022). Capita Selecta Human Resources. Cipta Media Nusantara.

Nahrisah, E., & Imelda, S. (2019). Dimensions of Organizational Citizenship Behavior (OCB) in Organizational Performance.

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. Sage Publications.

Robbins, S.P., & Judge, T.A. (2013). Organizational Behavior 15th Edition. Pearson Prentice Hall.

Rostiawati, E. (2020). Improving Organizational Citizenship Behavior in State Civil Apparatus. Widina Bhakti Persada Bandung.

Setyowati, KY, Kirana, KC, & Subiyanto, D. (2023). The Influence of Organizational Culture, Transformational Leadership, and Work Discipline on Organizational Citizenship Behavior (OCB) (Study at PT. Derma Beauty Indonesia). Economics: Journal of Economics and Business, 7(1), 136–139.

Subu, NVD, & Rokhman, N. (2022). The Influence of the Work Environment and Organizational Commitment on the Performance of Kopi nJongke Employees with Organizational Citizenship Behavior (OCB) as a Mediator (Vol. 3, Issue 2).

Suryani, D., & Budiono. (2016). The Influence of Organizational Culture on Employee Performance Through Organizational Commitment as an Intervening Variable at PT. Kerta Rajasa Raya. In Journal of Research in Economics and Management (Vol. 16, Issue 1).

Sutrisno, E. (2018). Organizational culture. Prenadamedia Group.

Wulandari, R., & Utari, W. (2023). The Influence of Organizational Culture and Work Motivation on Organizational Citizenship Behavior Through Organizational Commitment. Journal of Applied Management and Accounting Science, 4(2), 75–90.

Yusuf, RM, & Syarif, D. (2017). Organizational Commitment: Definition, Influence and Influence. CV Nas Media Pustaka.

Zahreni, S., Simarmata, R., & Nainggolan, Y. (2021). The Influence of Organizational Culture on Work Engagement and Organizational Citizenship Behavior (OCB). UMA Master of Psychology Journal, 13(1), 2502–4590.