Adrianto NA, Pasla PRY, Widyaningrum S. Factors Influencing Customer Satisfaction in the Hospitality Industry: A Case Study of Hotel Morina Malang. FJMR [Internet]. 2024 Aug. 6 [cited 2026 Apr. 30];3(8):2855-64. Available from: https://journal.formosapublisher.org/index.php/fjmr/article/view/10662