The Influence of Transactional and Transformational Leadership Styles on Employee Performance Through Job Satisfaction PT. PNM Pematang Siantar


  • Yandry Maroli ABFII Perbanas
  • Siti Safaria ABFII Perbanas



Service Quality, PKU Program, WOM, Customer Satisfaction, Customer Loyalty


Effect of transactional leadership style and transformational leadership on employee performance through job satisfaction. Leadership Style relationship affecting employee Job Satisfaction, Transactional Leadership Style not affecting employee performance, Job Satisfaction affecting  employee performance. Transformational leadership style affecting job satisfaction, Transformational Leadership Style affecting Job Satisfaction Transformational Leadership Style affecting Employee Performance


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How to Cite

Yandry Maroli, & Siti Safaria. (2023). The Influence of Transactional and Transformational Leadership Styles on Employee Performance Through Job Satisfaction PT. PNM Pematang Siantar . Formosa Journal of Sustainable Research, 2(8), 2083–2098.