Fahlepi, R. A. ., Rahmanto, A. N. and Hastjarjo, S. (2023) “Overcoming Uncertainty when WhatsApp Errors/Downs: Convergence of Interpersonal Communication and Mass Communication”, Formosa Journal of Social Sciences (FJSS), 2(4), pp. 643–666. doi: 10.55927/fjss.v2i4.6499.