The Relationship between Nurse's Caring Behavior and Inpatient Satisfaction Level in Tepian Baru Puskesmas Blud, East Kutai District

Authors

  • Witha Alfriani Lantang Mahasiswa Prodi Sarjana Terapan Keperawatan, Poltekkes Kaltim
  • Lamri B Dosen Jurusan Keperawatan, Poltekkes Kaltim
  • Lukman Nulhakim Dosen Jurusan Keperawatan, Poltekkes Kaltim

DOI:

https://doi.org/10.55927/fjst.v2i9.5937

Keywords:

Caring, Satisfaction, Hospitalization

Abstract

Caring is central in nursing practice because caring is a dynamic approach, where a professional nurse at work must be more attentive and responsible to her client. Patient satisfaction depends on the nursing services provided by nurses, whether they are as expected or not yet. This study uses a correlation research design with a cross-sectional research design. The sample size in this study was 35 people. Statistical test results for the relationship between Caring nurses and patient satisfaction in hospitalization with the chi-square test obtained p-value = 0.028. There is a significant relationship between nurse caring and the level of patient satisfaction inpatient care at the BLUD of the Tepian Baru Health Center, East Kutai Regency.

Downloads

Download data is not yet available.

References

Aiken. (2012). Hubungan Antara Tingkat Emotional Intelligence Dengan Perilaku Caring Perawat Pelaksana Di RSUD Dr. Rasidin Padang. 1–11.

Andriani, A. (2017). Hubungan Mutu Pelayanan Kesehatan dengan Kepuasan Pasien di Ruangan Poli Umum Puskesmas Bukittinggi. 45–52.

Arikunto, S. (2016). Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta.

Berman. (2016). Kozier & Erb’s Fundamental of Nursing: Concepts, Process, & Practice. Pearson.

Firmansyah, Noprianty, & Karana. (2019). Perilaku Caring Perawat Berdasarkan Teori Jean Watson di Ruang Rawat Inap. Jurnal Kesehatan Vokasional, 33.

Kusnanto. (2019). Pengantar profesi dan praktik keperawatan profesional. Penerbit Buku Kedokteran.

Laila. (2012). Hubungan perilaku caring yang dilakukan perawat dengan tingkat kepuasan klien di ruangan penyakit dalam RSUD Pariaman tahun 2012.

Mailani, F., & Fitri, N. (2017). HUBUNGAN DUKUNGAN KELUARGA DENGAN KEPATUHAN DIET PADA PASIEN GAGAL GINJAL KRONIK YANG MENJALANI HEMODIALISIS. 203–208.

Notoatmodjo, S. (2019). Metode Penelitian Kesehatan. Rineka Cipta. https://doi.org/19.01.1284

Novitasari, A. (2013). GAMBARAN TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN DI INSTALASI RAWAT INAP RUANG B2 THT & KULIT KELAMIN RSUP DR. KARIADI SEMARANG.

Nursalam. (2016). Manajemen Keperawatan: Aplikasi dalam Praktik Keperawatan Profesional Edisi 4. 117.

Ozan, Hulya, & Ayhan. (2015). Theory of Human Caring: A Case Study. International Journal of Caring Sciences, 25.

Potter. (2019). Buku Ajar Fundamental Keperawatan: Konsep, Proses dan Praktik. ECG.

Purwaningsih, D. F. (2015). Perilaku Meningkatkan Caring Perawat Dalam Mutu Pelayanan Perawat. Jurnal Manajemen Keperawatan, 3(1), 1–6. https://ppnijateng.org/wp-content/uploads/2016/10/Manajemen-Keperawatan-_-Vol-3-No-1.5-10.pdf

Rusnoto, A., Purnomo, M., & Utomo, T. P. (2019). Hubungan Komunikasi Dan Pelayanan Keperawatan. 343–349.

Sabarguna, & Rubaya. (2020). “Kepuasan Pasien dan Kualitas Pelayanan di Rumah Sakit dan Puskesmas. PT. Gramedia Pustaka.

Sugiyono. (2018). Metode Penelitian Pendidikan: Pendekatan Kuantitatif, Kualitatif, dan R&D. CV Alfabeta.

Triyana. (2013). Teknik Prosedural keperawatan. D-Medika.

Watson. (2019). Perilaku Caring Perawat Berdasarkan Teori Jean Watson di Ruang Rawat Inap. Jurnal Kesehatan Vokasional, 1, 33.

Downloads

Published

2023-10-03

How to Cite

Lantang, W. A. ., B, L. ., & Nulhakim, L. . (2023). The Relationship between Nurse’s Caring Behavior and Inpatient Satisfaction Level in Tepian Baru Puskesmas Blud, East Kutai District. Formosa Journal of Science and Technology, 2(9). https://doi.org/10.55927/fjst.v2i9.5937