Fatimah, S., Jasmawati, and R. Firdaus. “Factors Influencing Patient Satisfaction on Service Quality at Gynecology Polyclinic at Harapan Insan Sendawar General Hospital”. Formosa Journal of Science and Technology, vol. 1, no. 8, Dec. 2022, pp. 1245-60, doi:10.55927/fjst.v1i8.2255.