The Effect of Self-Efficacy and Happiness at Work on Employee Resignation Rates Through Servant Leadership (Study at PNM Mekaar PT. Permodalan Nasional Madani, Balikpapan Branch)

Lulut Endah Susanti

doi:10.55927/ijabm.v2i4.5740

Authors

Lulut Endah Susanti Institut Keuangan, Perbankan, dan Informatika Asia Perbanas Jakarta

DOI:

https://doi.org/10.55927/ijabm.v2i4.5740

Keywords:

Self-Efficacy, Resignation Rates, Servant Leadership

Abstract

The purpose of this study is to investigate, via employee servant leadership at PT. Permodalan Nasional Madani, Balikpapan Branch, the relationship between turnover intention and self-efficacy and job satisfaction. This study employs a quantitative methodology utilizing IBM Statistics SPSS 26.0 and the PLS tool for structural equation modeling (SEM). The workers at the Balikpapan Branch of PT. Permodalan Nasional Madani serve as the study's unit of analysis. The sample size is made up of 117 participants. A questionnaire that was sent online was used as the data gathering method. The study's findings demonstrate that self-efficacy and job satisfaction might moderate the impact of these factors on employees' intentions to leave PT. Permodalan Nasional Madani, Balikpapan Branch

Downloads

Download data is not yet available.

References

Agustien dan Soeling. 2020. Pengaruh organizational commitment, happiness at work, dan motivasi kerja terhadap kinerja pegawai di BKKBN. Jurnal Ilmu Administrasi Publik, 8(2).

Amalia. R. dan Setyanngrum. R. P. 2023. Pengaruh Job Stress dan Servant Leadership terhadap Turnover Intention Dimediasi Self Efficacy pada CV. Berkat Sinar Harapan Cikarang Barat. Jurnal Pendidikan Tambusai. Halaman 3718-3727 Volume 7 Nomor 1 Tahun 2023

Bandura, A. dan Watts, R. E. 2017. Self-Efficacy In Changing Societies. Journal Of Cognitive Psychotherapy

Bestari, D. dan Prasetyo, A. R. 2019. Hubungan Antara Happiness At Work Dengan Organizational Citizenship Behavior Pada Karyawan Pt. Telkom Witel Semarang. Jurnal EMPATI, 8(1), 33–39. https://doi.org/10.14710/empati.2019.23571

Cherian, J., dan Jacob, J. 2013. Impact of Self Efficacy on Motivation and Performance of Employees. International Journal of Business and Management, 8(14), 80–88. https://doi.org/10.5539/ijbm.v8n14p80.

Creswell, W. J. 2016. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. California: SAGE Publication, Inc.

Diener. 2000. Subjective well-being: the science of happiness and a proposal for a national index. American Psychologist, 55(1), 34–43

Hair, J. F. et al. 2020. APrimer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd Edition. California: SAGE Publication, Inc.

Hamif, S. W, Isyandi. dan Samsir. 2023. Pengaruh Personal Resources Dan Workplace Well Being Terhadap Keterikatan Karyawan Dan Turnover Intention Pada Pt. Indah Kiat Pulp And Paper Perawang Divisi Logistic Container. Jurnal Sosial Humaniora Terapan. Volume 5 No. 1, Juli - Desember 2022

Handoko, H. T. 2017. Manajemen Sumber Daya Manusia. Edisi Revisi Jakarta Bumi Aksara.

Hasibuan, M, S. P 2017. Manajemen Sumber Daya Manusia. Edisi Revisi. Jakarta: PT Bumi Aksara.

Hastuti, D. C , dan Wijono, S. 2023. Hubungan Self Efficacydengan Turnover Intentionkaryawan Marketing Pada Masa Pandemi Covid-19Di Pt. First State Future Surabaya. Jurnal Cakrawala IlmiahVol.2, No.5, Januari2023

Hutabarat. N. F dan Yuniawan. A. 2022. Pengaruh Efikasi Diri, Ketidakamanan Kerja Terhadap Turnover Intention Melalui Komitmen Organisasional Sebagai Variabel Intervening (Studi Pada Tavern Group). Diponegoro Journal Of Management, 11(11).

Jones. 2020. Building Brand Communities: How Organizations Succeed by Creating Belonging. Oakland: BerrettKoehler Publisher, Inc.

Kotler, P. dan Keller, K.L. 2016. Manajemen Pemasaran. Edisi 13. Jilid 1 dan 2. Alih Bahasa: Bob Sabran. Jakarta: Erlangga

Kotler, P., dan Amstrong, G., 2018, Principles of Marketing, 7th Ed., UK: Pearson Education Limited

Moleong, L. J. 2017. Metodologi Penelitian Kualitatif. Edisi Revisi. Bandung : PT Remaja Rosdakarya

Monika. S. R. dan Nurmaya. E. 2021. Pengaruh Job Embeddedness, Organizational Commitment, dan Self-Efficacy Terhadap Turnover Intention Karyawan Pada PT. PLN (Persero) UP3 Yogyakarta. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Volume 04, Nomor 04, September 2021.

Morrow, L.M. 2015. Literacy development in the early years, helping children read and write. Boston: Allyn and Bacon

Nurjanah, T., Ni Bulan, T. R dan Imelda, S. 2021. Pengaruh Self Efficacy Dan Employee Empowerment Pada Kepuasan Kerja Melalui Employee Engagement Pada PT. Astra Internasional Tbk – Astra Isuzu Medan (Cabang Sm Raja). Jurnal Ekonomi & Bisnis, 2(2)

Priansa, D. J. 2018. Manajemen Sumber Daya Manusia Dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta

Robbins, S. P. dan Judge, T. A. 2018. Perilaku Organisasi. Alih bahasa: Diana Angelica dkk. Jakarta: Salemba Empat.

Rohmawati, E. 2018. Analisis Pengaruh Efikasi Diri Terhadap Keinginan Berpindah Kerja Dengan Kepuasan Kerja Sebagai Variabel Pemediasi (Survei Pada Auditor Independen Di Indonesia). Jurnal Akuntansi dan Manajemen 14(1)

Sugiyono. 2017. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.

Sutrisno, E. 2017. Manajemen Sumber Daya Manusia. Cetakan Ke-7. Jakarta : Kencana Prenada Media Group

Yulanie, N., dan Irawanto, D. W. 2022. The Effect of Self-Efficacy on Job Performance: Gen X and Gen Y Preferences in R/D Based University. Proceedings of the International Conference on Innovation and Technology (ICIT 2021), 212(Icit), 86–92. https://doi.org/10.2991/aer.k.211221.011

Yulyanti, Y. 2022. Pengaruh Servant Leadership Dan Iklim Organisasi Terhadap Kinerja Pegawai Melalui Self Efficacy. Jurnal Ekonomi dan Bisnis, Vol. 9 No. 2 Maret 2022