Ginting, I. N. B. ., I. U. B. . Sitepu, and B. . Purba. “The Effect of Service Quality and Location on Customer Satisfaction at Serdika Pavilion Lodging, Berastagi”. Indonesian Journal of Advanced Research, vol. 5, no. 7, July 2026, pp. 1061-80, doi:10.55927/ijar.v5i7.16781.