Building Sustainable Employee Engagement in the EPC Industry: The Role of Career Development, Organizational Justice, and Perceived Organizational Support

Authors

  • Tommy Budi Hendrawan Universitas Mercu Buana
  • M. Ali Iqbal Universitas Mercu Buana

DOI:

https://doi.org/10.55927/ijba.v5i4.15270

Keywords:

Sustainable Engagement, Career Development, Organizational Justice, Perceived Organizational Support, Social Exchange Theory

Abstract

This study examines the effects of career development and organizational justice on sustainable employee engagement, with perceived organizational support (POS) as a mediating variable. Using Social Exchange Theory, the research tested a structural model based on data from 149 permanent employees of PT Enviromate Technology International (ETI), collected via questionnaire during 2025. Data were analyzed using SmartPLS. Results show that career development directly and indirectly enhances sustainable engagement via POS, while organizational justice only exerts an indirect effect through POS. The findings highlight the strategic importance of POS in fostering long-term engagement and offer theoretical insights into HR practices within the EPC sector.

Downloads

Download data is not yet available.

References

Aggarwal, A., Jaisinghani, D., & Nobi, K. (2022). Effect of Organizational Justice and Support on Organizational Commitment and Employee Turnover Intentions: The Mediating Role of Employee Engagement. International Journal of Quality and Service Sciences, 14(4), 525–554. https://doi.org/10.1108/IJQSS-08-2021-0112

Ahmed, U., Kura, K. M., Umrani, W. A., & Pahi, M. H. (2020). Modelling the Link Between Developmental Human Resource Practices and Work Engagement: The Moderation Role of Service Climate. Global Business Review, 21(1), 31–53. https://doi.org/10.1177/0972150919837813

Alshaabani, A., Naz, F., Magda, R., & Rudnák, I. (2021). Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators. Sustainability (Switzerland), 13(14). https://doi.org/10.3390/su13147800

Azizah, K., & Rokhman, N. (2021). Pengaruh Perceived Organizational Support terhadap Organizational Citizenship Behavior dengan Job Satisfaction sebagai Variabel Mediasi pada Pegawai Dinas Koperasi dan UKM DIY. Cakrawangsa Bisnis, 2(1), 69–84.

Becker, J. M., Klein, K., & Wetzels, M. (2012). Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models. Long Range Planning, 45(5–6), 359–394. https://doi.org/10.1016/j.lrp.2012.10.001

Blau, P. M. (1964). Exchange and Power in Social Life. John Wiley.

Chen, C., Wang, B., An, H., & Luo, M. (2024). Organizational Justice Perception and Employees’ Social Loafing in the Context of the COVID-19 Epidemic: The Mediating Role of Organizational Commitment. Humanities and Social Sciences Communications, 11(1). https://doi.org/10.1057/s41599-024-02612-6

Colquitt, Jason., Lepine, J. A., Wesson, M. J., & Gellatly, I. Robert. (2019). Organizational Behaviour: Improving Performance and Commitment in the Workplace. McGraw-Hill Education.

Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602

Deepa, S. M. (2020). The effects of organizational justice dimensions on facets of job engagement. International Journal of Organization Theory and Behavior, 23(4), 315–336. https://doi.org/10.1108/IJOTB-05-2019-0066

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. In Journal of Applied Psychology (Vol. 71, Issue 3).

Eisenberger, R., Shanock, L. R., & Wen, X. (2020). Perceived Organizational Support: Why Caring About Employees Counts. Annual Review of Organizational Psychology and Organizational Behavior, 7, 101–125. https://doi.org/10.1146/annurev-orgpsych-012119

Eviana, N. (2024). The Role of Perceived Organizational Support (POS) and Employee Satisfaction to Enhance Employee Engagement: Does Gender and Tenure Matter? Jurnal Manajemen Bisnis, 15(1), 13–31. https://doi.org/10.18196/mb.v15i1.19529

Gürbüz, S., Bakker, A. B., Demerouti, E., & Brouwers, E. P. M. (2023). Sustainable Employability and Work Engagement: A Three-Wave Study. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1188728

Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). SAGE Publications.

Haliansyah, Saluy, A. B., Kasmir, & Nurhayati, M. (2024). Career Development Strategies in Maintaining Turnover Intention Through Organizational Commitment. Organizacija, 57(3), 238–248. https://doi.org/10.2478/orga-2024-0017

Homans, G. C. (1958). SOCIAL BEHAVIOR AS EXCHIANGE. American Journal of Sociology, 63(6), 597–606.

Idrus, M. I., Ahmad, M. I. S., & Idrus, M. I. (2023). Career Development Strategies to Improve Human Resources Sustainability in Organisations. Student Research Journal, 1(3), 421–432. https://doi.org/10.55606/srjyappi.v1i3.428

Imran, M. Y., Elahi, N. S., Abid, G., Ashfaq, F., & Ilyas, S. (2020). Impact of Perceived Organizational Support on Work Engagement: Mediating Mechanism of Thriving and Flourishing. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030082

Istiqomah, R., Pardiman, & Khalikussabir. (2021). Pengaruh Organizational Justice dan Team Work Terhadap Employee Engagement Pada Karyawan Koperasi Unit Desa (KUD) Pakis. E-Jurnal Riset Manajemen, 10(10), 37–48. www.fe.unisma.ac.id

Jena, L., & Nayak, U. (2023).

Organizational Career Development and Retention of Millennial Employees: Role of Job Satisfaction, Organizational Engagement, and Employee Empowerment. International Journal of Organization Theory and Behavior, 26(1–2), 115–131. https://doi.org/10.1108/IJOTB-08-2022-0159

Jia-jun, Z., & Hua-ming, S. (2022). The Impact of Career Growth on Knowledge-Based Employee Engagement: The Mediating Role of Affective Commitment and the Moderating Role of Perceived Organizational Support. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.805208

Jiatong, W., Wang, Z., Alam, M., Murad, M., Gul, F., & Gill, S. A. (2022). The Impact of Transformational Leadership on Affective Organizational Commitment and Job Performance: The Mediating Role of Employee Engagement. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.831060

Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. The Academy of Management Journal, 33(4), 692–724.

Kusi, M., Zhao, F., & Rasoanirina, M. P. (2021). Evidence for Mediating Role of Affective Commitment on Green Human Resource Management and Organisational Citizenship Behaviour. Asian Academy of Management Journal, 26(1), 113–141. https://doi.org/10.21315/aamj2021.26.1.5

Li, Q., Mohamed, R., Mahomed, A., & Khan, H. (2022). The Effect of Perceived Organizational Support and Employee Care on Turnover Intention and Work Engagement: A Mediated Moderation Model Using Age in the Post Pandemic Period. Sustainability (Switzerland), 14(15). https://doi.org/10.3390/su14159125

Mathis, R. L., & Jackson, J. (2019). Manajemen Sumber Daya Manusia (Edisi 10). Salemba Empat.

Mubashar, T., Musharraf, S., Khan, S., & Butt, T. A. (2022). Impact of Organizational Justice on Employee Engagement: The Mediating Role of Organizational Trust. Cogent Psychology, 9(1). https://doi.org/10.1080/23311908.2022.2080325

Na’imah, T., Tjahjono, H. K., & Madjid, A. (2022). Validity and Reliability Testing of Organizational Justice Scale in Educational Organizations. Journal of Positive School Psychology, 6(5), 33–41. http://journalppw.com

Ogueyungbo, O. O., Moses, C. L., Igbinoba, E. E., Osibanjo, A., Falola, H., & Salau, O. (2022). Prescriptive Learning and Sustainable Employee Engagement in Selected Pharmaceutical Firms in Nigeria. Sustainability (Switzerland), 14(5). https://doi.org/10.3390/su14053043

Pakpahan, M., Eliyana, A., Dharmawan Buchdadi, A., & Ratih Bayuwati, T. (2020). The Role of Organizational Justice Dimensions: Enhancing Work Engagement and Employee Performance. Systematic Reviews in Pharmacy, 11(9), 323–332.

Piotrowski, A., Rawat, S., & Boe, O. (2021). Effects of Organizational Support and Organizational Justice on Police Officers’ Work Engagement. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.642155

Rachman, F., & Iqbal, M. A. (2025). The Effect of Career Development and Leadership Style on Turnover Intention with Job Satisfaction as a Variable. International Journal of Education, Information Technology, and Others, 8(1), 238–259.

Rahman, M. H. A., & Karim, D. N. (2022). Organizational Justice and Organizational Citizenship Behavior: The Mediating Role of Work Engagement. Heliyon, 8(5). https://doi.org/10.1016/j.heliyon.2022.e09450

Saks, A. M. (2019). Antecedents and consequences of employee engagement revisited. Journal of Organizational Effectiveness, 6(1), 19–38. https://doi.org/10.1108/JOEPP-06-2018-0034

Sharma, P. K., & Kumra, R. (2022). Examining the Mediating Role of Work Engagement on the Relationship Between Workplace Mindfulness and Organizational Justice and Its Association With Well-Being. South Asian Journal of Business Studies, 11(2), 129–148. https://doi.org/10.1108/SAJBS-10-2019-0184

Simon, K., Mulyono, A., Iskandar, H., Pratama, F. H., Astuti, D. W., & Aulia, A. (2021). Pengaruh Kepemimpinan dan Pengembangan Karir Terhadap Niat untuk Tinggal dengan Keterikatan Kerja sebagai Intervening. MASTER: Jurnal Manajemen Strategik Kewirausahaan, 1(1), 37–46. https://doi.org/10.37366/master.v1i1.135

Sinaga, M., Saluy, A. B., Kemalasari, N., & Bari, A. (2022). The Impact of Compensation and Career Development on Turnover Intention with Job Satisfaction as Intervening Variable at PT Wijaya Machinery Perkasa. Dinamika Jurnal Ekonomi Dan Bisnis (DIJEFA), 3(5), 551–563. https://doi.org/10.38035/dijefa.v3i5

Suharto, B., & Suprapto, S. (2023). The Role of Organizational Commitment and Employee Engagement in Mediating The Impact of Perceived Organizational Support on Employee Performance. Dinasti International Journal of Management Science, 4(6), 1215–1225. https://doi.org/10.31933/dijms.v4i6

Sun, L. (2019). Perceived

Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155. https://doi.org/10.5296/ijhrs.v9i3.15102

Wahyuni, R. A. (2019). Perceived Organizational Support dan Talent Management Terhadap Kinerja Karyawan Melalui Employee Engagement. Jurnal Ilmu Manajemen, 7, 905–913.

Published

2025-09-01

How to Cite

Hendrawan, T. B., & Iqbal, M. A. (2025). Building Sustainable Employee Engagement in the EPC Industry: The Role of Career Development, Organizational Justice, and Perceived Organizational Support. Indonesian Journal of Business Analytics, 5(4), 3229–3244. https://doi.org/10.55927/ijba.v5i4.15270

Issue

Section

Articles