Harnessing TikTok's Marketing Potential: A Case Study of @KUCA.OFFICIAL's Communication Strategy in Inspiring Consumer Purchase Intentions

Authors

  • Nathaniel Bryan Universitas Multimedia Nusantara
  • Silvanus Alvin Universitas Multimedia Nusantara

DOI:

https://doi.org/10.55927/ijba.v3i5.5329

Keywords:

Marketing Communication, Marketing Mix, TikTok, Social Media Marketing, Digital Marketing

Abstract

This research explores the marketing potential of TikTok in Indonesia, focusing on the case study of @KUCA.OFFICIAL, a brand specializing in gaming chairs. With TikTok's rapid popularity growth in Indonesia and its 113 million users, businesses are recognizing its vast marketing potential. The qualitative case study method is used, involving interviews, observations, and document analysis. The study highlights the brand's effective use of the marketing mix (4Ps) – product strategy with diverse designs, pricing strategy through discounts, interactive promotion strategy, and a distribution approach combining offline and online presence. This research provides valuable insights for businesses seeking to leverage TikTok for effective marketing in Indonesia.

Downloads

Download data is not yet available.

References

Alvin, S. (2022a). Pariwisata Metaverse Indonesia dalam Kacamata Gen-Z. In T. H. Rachmad (Ed.), Ruang Pariwisata (pp. 89–108). Inteligensia Media (Intrans Publishing Group).

Alvin, S. (2022b). Penerapan Integrated Marketing Communication (IMC) di Situs Judi Online Bandar55. Jurnal Komunikasi, 16(2). https://doi.org/https://doi.org/10.21107/ilkom.v16i2.14389

Alvin, S., & Dewi, H. L. C. (2022). Gen-Z dan Masa Depan Pembelajaran Jarak Jauh. In Merangkul Ragam Capaian Akreditasi Unggul di Era 5.0: Eksistensi Insan Komunikasi di Era Digitalisasi (pp. 111–120). Salemba Humanika.

Backman, K. F. (2018). Event management research: The focus today and in the future. Tourism Management Perspectives, 25, 169–171. https://doi.org/10.1016/j.tmp.2017.12.004

Borden, N. H. (1964). The concept of the marketing mix. Journal of Advertising Research, 4(2), 2–7.

Chauhan, S., Banerjee, R., & Dagar, V. (2023). Analysis of Impulse Buying Behaviour of Consumer During COVID-19: An Empirical Study. Millennial Asia, 14(2), 278–299. https://doi.org/10.1177/09763996211041215

Durmaz, Y., & Efendioglu, I. H. (2016). Travel from Traditional Marketing to Digital Marketing. Global Journal of Management and Business Research, 35–40. https://doi.org/10.34257/GJMBREVOL22IS2PG35

Ferdinandus, D. D., & Alvin, S. (2023). SNACKABLE CONTENT CREATION IN THE DIGITAL AGE: A CASE STUDY OF SOCIAL MEDIA CONTENT PRODUCTION AT NET TV. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS), 3(3), 669–680. https://doi.org/10.54443/ijebas.v3i3.878

Firmansyah. (2020). Komunikasi Pemasaran. CV Qiara Media.

Fuaddah, Z., Nurhaeni, I. D. A., & Rahmanto, A. (2022). Digital Marketing Strategy for Campaigning @kedasbeutypusat Social Media Accounts on TikTok Application. https://doi.org/10.2991/assehr.k.220705.002

Guarda, T., Augusto, M. F., Victor, J. A., Mazón, L. M., Lopes, I., & Oliveira, P. (2021). The Impact of TikTok on Digital Marketing (pp. 35–44). https://doi.org/10.1007/978-981-33-4183-8_4

Haenlein, M., Anadol, E., Farnsworth, T., Hugo, H., Hunichen, J., & Welte, D. (2020). Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co. California Management Review, 63(1), 5–25. https://doi.org/10.1177/0008125620958166

Hashim, N., & Hamzah, M. I. (2014). 7P’s: A Literature Review of Islamic Marketing and Contemporary Marketing Mix. Procedia - Social and Behavioral Sciences, 130, 155–159. https://doi.org/10.1016/j.sbspro.2014.04.019

Klein, A., & Sharma, V. M. (2022). Consumer decision-making styles, involvement, and the intention to participate in online group buying. Journal of Retailing and Consumer Services, 64, 102808. https://doi.org/10.1016/j.jretconser.2021.102808

Leavy, P. (2017). Quantitative, Qualitative, Mixed Methods, Arts-Based, and Community-Based Participatory Research Approaches. In THE GUILFORD PRESS.

Lestari, H. P. (2022). Viral di TikTok, Begini Cara Cek Total Pengeluaran Gojek selama Satu Tahun. Bisnis Indonesia. https://teknologi.bisnis.com/read/20221104/280/1594867/viral-di-tiktok-begini-cara-cek-total-pengeluaran-gojek-selama-satu-tahun

Octora, H., & Alvin, S. (2022). Strategi Komunikasi Pemasaran Terpadu Digital Pada Proses Penerimaan Mahasiswa Baru Untar. Profesional: Jurnal Komunikasi Dan Administrasi Publik, 9(2), 261–270. https://jurnal.unived.ac.id/index.php/prof/article/view/3098

Putri, N. K. W. D., & Alvin, S. (2023). Social Media Activities at Ulam Tawa Restaurant. Indonesian Journal of Business Analytics, 3(2), 261–274. https://doi.org/https://doi.org/10.55927/ijba.v3i2.3420

Riyanto, G. P. (2023). Pengguna TikTok di Indonesia Tembus 113 Juta, Terbesar Kedua di Dunia. Kompas.Com.

Robin, P., Alvin, S., & Hasugian, T. (2022). Gen-Z Perspective on Politics: High Interest, Uninformed, and Urging Political Education. Jurnal Ilmu Sosial Dan Ilmu Politik, 11(3), 183–189.

Schweidel, D. A., Bart, Y., Inman, J. J., Stephen, A. T., Libai, B., Andrews, M., Rosario, A. B., Chae, I., Chen, Z., Kupor, D., Longoni, C., & Thomaz, F. (2022). How consumer digital signals are reshaping the customer journey. Journal of the Academy of Marketing Science, 50(6), 1257–1276. https://doi.org/10.1007/s11747-022-00839-w

Septiani, L. (2023). Perbandingan Transaksi TikTok, Shopee, Tokopedia saat Ramadan. Katadata. https://katadata.co.id/desysetyowati/digital/644a205344dae/perbandingan-transaksi-tiktok-shopee-tokopedia-saat-ramadan

Unilever. (2023). #CleanTok is making cleaning fun and we’re seizing the opportunity. Unilever. https://www.unilever.com/news/news-search/2023/cleantok-is-making-cleaning-fun-and-were-seizing-the-opportunity/

Yasmin, A., & Alvin, S. (2023). Digital Marketing Activities at IDEMU by Vivere. Jurnal Ekonomi Dan Bisnis Digital, 2(2), 507–522. https://doi.org/https://doi.org/10.55927/ministal.v2i2.3386

Yin, R. K. (2018). Case Study Research and Applications. Sixth Edition. Sage Publication.

Zhang, X. (2022). Research on Marketing Strategy of Short Video based on the Rapid Development of Internet Era -- Taking TikTok as an Example. https://doi.org/10.2991/aebmr.k.220307.352

Downloads

Published

2023-10-15

How to Cite

Bryan, N., & Alvin, S. (2023). Harnessing TikTok’s Marketing Potential: A Case Study of @KUCA.OFFICIAL’s Communication Strategy in Inspiring Consumer Purchase Intentions: . Indonesian Journal of Business Analytics, 3(5), 1443–1456. https://doi.org/10.55927/ijba.v3i5.5329