ALDI SYAFRI. Analysis of the Customer Satisfaction Index (CSI) for Sales of Dynamix Ready-Mix Products in Bekasi Regency Based on ISO 20252. Indonesian Journal of Business Analytics , [S. l.], v. 6, n. 4, p. 835–844, 2026. DOI: 10.55927/ijba.v6i4.16665. Disponível em: https://journal.formosapublisher.org/index.php/ijba/article/view/16665. Acesso em: 30 aug. 2026.