Indonesian Journal of Business Analytics https://journal.formosapublisher.org/index.php/ijba <p><strong>Indonesian Journal of Business Analytics (IJBA)</strong> is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Business Analytics and related fields. IJBA provides an outlet for the increasing flow of interdisciplinary research cutting across business, business data mining, predictive analytics, descriptive analytics, prescriptive analytics, Quantitative business method, management, finance, information system, accounting, Entrepreneurship, Business ethics, Sustainability, Knowledge Management, Learning Organization and economics disciplines. It is an essential reading for academics, graduate students, policy makers and business practitioners. <strong>IJBA publishes articles twice in a year on April and October. </strong><strong>E-ISSN: 2808-0718 (Online)</strong></p> <p><strong>Indonesian Journal of Business Analytics (IJBA)</strong> has been widely indexed by:</p> <table> <tbody> <tr> <td width="111"><strong><a href="https://journals.indexcopernicus.com/search/journal/issue?issueId=all&amp;journalId=70144"><img src="https://1.bp.blogspot.com/-fFoK15EE-M0/W4zFGh0AabI/AAAAAAAADAw/22o9PghqvD4-RqccgR6vE-phuqv-0g45gCEwYBhgL/s1600/copernicus.png" /></a></strong></td> <td width="99"><strong><a href="https://research.ebsco.com/c/ylm4lv/search/results?q=%092808-0718&amp;autocorrect=y&amp;limiters=None&amp;resetPageNumber=true&amp;searchSegment=all-results"><img src="https://1.bp.blogspot.com/-Bu7QNngKxas/W4zNrP3sKqI/AAAAAAAADBY/n-WF9qwSCnIY6M0Hu9k68WbFQISifU-2ACLcBGAs/s1600/ebsco.png" /></a></strong></td> <td width="105"><strong><a href="https://garuda.kemdikbud.go.id/journal/view/24660"><img src="https://journal.yp3a.org/public/site/images/adminjurnal/garuda.png" /></a></strong></td> <td width="99"><strong><a href="https://sinta.kemdiktisaintek.go.id/journals/profile/16367"><img src="https://journal.formosapublisher.org/public/site/images/adminjournal/sinta-4-c941599169a3779413ed73d8d2a7dccb.jpg" alt="" width="222" height="77" /></a></strong></td> <td width="94"><strong><a href="https://www.base-search.net/Search/Results?type=all&amp;lookfor=East+Asian+Journal+of+Multidisciplinary+Research&amp;ling=1&amp;oaboost=1&amp;name=&amp;thes=&amp;refid=dcresen&amp;newsearch=1"><img src="https://journal.yp3a.org/public/site/images/romindo/base.png" /></a></strong></td> <td width="94"><strong><a href="https://www.scilit.net/journal/6494486"><img src="https://4.bp.blogspot.com/-Ca3K9ZRvwx4/W8lrHR_sY-I/AAAAAAAADX0/9GBzdQfk9uIs2MfWgjc2lwYordWBF1yawCLcBGAs/s1600/scilit.png" /></a></strong></td> <td width="93"><strong><a href="https://www.semanticscholar.org/search?q=Indonesian%20Journal%20of%20Business%20Analytics&amp;sort=relevance"><img src="https://journal.formosapublisher.org/public/site/images/adminjournal5/semantic-scholar.png" /></a></strong></td> </tr> <tr> <td width="111"><strong><a href="https://v2.sherpa.ac.uk/id/publication/42611"><img src="https://2.bp.blogspot.com/-wOgsf8nx59M/W4zNsXhMD6I/AAAAAAAADBw/AT8f2cLapD08zHtj6Kym4d4QA3JmJwdMACLcBGAs/s1600/serpa.png" /></a></strong></td> <td width="99"><strong><a href="https://scholar.google.com/citations?user=J47s7IoAAAAJ&amp;hl=en&amp;authuser=4"><img src="https://1.bp.blogspot.com/-LKMrMRMztIk/W4zFH01-GbI/AAAAAAAADA4/_-zVj5E0dBMzH_lnjOclgp3rKDuqjUQTACEwYBhgL/s1600/google.png" /></a></strong></td> <td width="105"><strong><a href="https://www.researchbib.com/?action=viewJournalDetails&amp;issn=28080718&amp;amp;uid=rc604e"><img src="https://3.bp.blogspot.com/-evaw1zCqnmY/W_KnSEDDUoI/AAAAAAAADdY/8rrKt_fmVtkYiRKm5nwUVhhwzZ-f6Da3wCLcBGAs/s1600/researchbib.png" /></a></strong></td> <td width="99"><strong><a href="https://explore.openaire.eu/search/find?f0=q&amp;fv0=indonesian%2520journal%2520of%2520business%2520analytics&amp;resultbestaccessright=%22Open%2520Access%22&amp;resulthostingdatasource=%22opendoar____%253A%253A856b503e276cc491e7e6e0ac1b9f4b17%257C%257CNeliti%22&amp;page=1&amp;active=result"><img src="https://2.bp.blogspot.com/-ipykrUtkjeQ/W4zFJiw6ttI/AAAAAAAADA0/jUxUNpEF1F4Uo0Rp4QE980hR8261y77mgCEwYBhgL/s1600/openaire.png" /></a></strong></td> <td width="94"><strong><a href="https://onesearch.id/Search/Results?widget=1&amp;repository_id=17325"><img src="https://journal.yp3a.org/public/site/images/romindo/onesearch.png" /></a></strong></td> <td width="94"> </td> <td width="93"> </td> </tr> </tbody> </table> <p> </p> en-US admin@formosapublisher.org (Prof. Jen Peng Huang) admin@formosapublisher.org (Roy) Thu, 30 Apr 2026 00:00:00 +0000 OJS 3.3.0.10 http://blogs.law.harvard.edu/tech/rss 60 Human Resource Development to Strengthen Competitiveness in the Global Digital Market Era https://journal.formosapublisher.org/index.php/ijba/article/view/16462 <p>Human resource development is a key pillar in a country's economic transformation. In today's digital and knowledge-based economy, human resources are no longer simply production factors like machines or land, but rather strategic assets that determine global competitiveness. In the digital world, competitive advantage no longer lies in the ownership of physical assets, but rather in data mastery, creativity in problem-solving, and the ability to build trust with consumers worldwide. Human involvement in the global digital market also includes a strategic role in navigating the complexities of varying cultures and regulations in each country. This study aims to provide an analysis of human resource development to strengthen competitiveness in the global digital market era. This analysis uses a qualitative approach from the perspective of a human resources expert. The research findings demonstrate Dave Ulrich and Josh Bersin's understanding that a paradigm shift in human resource management in the global digital market era is no longer merely an option, but a necessity for survival. In the global digital market, the competitiveness of a nation or company is no longer determined by the possession of natural resources, but by the quality of its human capital.</p> Dian Arisanti, Kevin Indajang, Ayunda Fatmasari, Muhamad Risal Tawil, Eka Kurnia Saputra Copyright (c) 2026 Dian Arisanti, Kevin Indajang, Ayunda Fatmasari, Muhamad Risal Tawil, Eka Kurnia Saputra https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16462 Thu, 30 Apr 2026 00:00:00 +0000 The Role of Job Satisfaction in Mediating the Effect of Work-Life Balance on Turnover Intention among Sales Employees at Fifgroup Cirebon https://journal.formosapublisher.org/index.php/ijba/article/view/16372 <p>The research investigates how job satisfaction functions as an intermediary in the relationship between work–life balance and employees’ intention to leave, focusing on sales staff at FIFGROUP in Cirebon. A quantitative method with an associative framework was applied. The sample consisted of 109 participants selected through purposive sampling, with the size determined using the Slovin formula. Data collection was conducted באמצעות a structured questionnaire using a Likert scale, and the analysis employed SEM-PLS techniques. The findings indicate that a better work–life balance contributes positively to higher levels of job satisfaction, while simultaneously decreasing the likelihood of turnover intention. In addition, job satisfaction itself is found to reduce employees’ intention to resign and plays a mediating role in the relationship between the two variables. Overall, the study highlights that organizational efforts to improve work–life balance.</p> Cici Sunarci, Anna Suzana Copyright (c) 2026 Cici Sunarci, Anna Suzana https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16372 Thu, 30 Apr 2026 00:00:00 +0000 Analysis of Transparency, Accountability, and Corporate Governance on Financial Performance in Digital Companies https://journal.formosapublisher.org/index.php/ijba/article/view/16460 <p>&nbsp;</p> <p>The development of financial performance in the digital company sector over the past decade reflects a highly dynamic transformation from an aggressive growth phase to a more stable profitability phase. In the early stages of growth, digital companies tended to prioritize market expansion and massive user acquisition, often recording negative operating cash flow in order to build a dominant ecosystem. The purpose of this study is to analyze the influence of transparency, accountability, and corporate governance on financial performance in digital companies. This research is a comparative causal study with a quantitative approach. The population of this study was digital companies listed on the Indonesia Stock Exchange during the reporting years 2020 to 2025, with criteria including technology issuers, data centers, and digital banks. The sampling technique used was purposive sampling. Based on predetermined criteria, the sample in this study was 15 digital companies. This research analysis uses multiple linear regression analysis. The results show that transparency has a significant effect on financial performance in digital companies. Accountability has a significant effect on financial performance in digital companies. Corporate governance has a significant effect on financial performance in digital companies.</p> Octojaya Abriyoso, Dodi Siswanto, Samsidar, Rihfenti Ernayani, Musran Munizu Copyright (c) 2026 Octojaya Abriyoso, Dodi Siswanto, Samsidar, Rihfenti Ernayani, Musran Munizu https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16460 Thu, 30 Apr 2026 00:00:00 +0000 The Influence of Competency, Communication, and Work Ethic on Employee Effectiveness at the North Sumatera Governor's Office (Case study at the North Sumatra Governor's Office) https://journal.formosapublisher.org/index.php/ijba/article/view/16494 <p>This investigation purposes to analyze the influence of competence, communication, and work ethic on employee effectiveness at the Governor’s Office of North Sumatra. The background of this research is based on the importance of human resource quality in achieving organizational goals, particularly in the public sector which requires effective and efficient public services. The study employed a quantitative approach by involving all administrative employees as respondents, and the data were analyzed utilizing multiple linear regression. The outcomes reveal that competence, communication, and work ethic each have a positive and significant impact on work effectiveness, both partially and simultaneously. This indicates that employee effectiveness is strongly affected by skills, knowledge, clear communication patterns, and a strong work ethic. These findings imply that management needs to prioritize competence development, establish effective communication, and foster a high work ethic to achieve optimal employee effectiveness</p> Kristiani Simangunsong, Andre Fitriano, Vinta Hotma Rotua Manullang, Henny Pratiwi Copyright (c) 2026 Kristiani Simangunsong, Vinta Hotma Rotua Manullang, Andre Fitriano, Henny Pratiwi https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16494 Wed, 06 May 2026 00:00:00 +0000 Anchoring Effects and Valuation Persistence in the Indonesian Consumer Non-Cyclical Sector: A Dynamic System GMM Approach https://journal.formosapublisher.org/index.php/ijba/article/view/16441 <p>This study investigates market valuation determinants within the Indonesian consumer non-cyclical sector (2018–2024). Utilizing a dynamic System Generalized Method of Moments (System GMM) approach on 58 firms, the research examines the impact of Altman Z”-Score, Piotroski F-Score, Mohanram G-Score, and Beneish M-Score on Price to Book Value. Findings reveal strong valuation persistence, where lagged Price-to-book Value (PBV) serves as the primary anchor, while traditional accounting signals exhibit limited immediate influence. This highlights the psychological-adaptive nature of defensive sector valuations in emerging markets. The results suggest that historical momentum outweighs conventional fundamental signals, contributing to the literature on valuation inertia and signaling effectiveness in stable industries. This research provides critical insights for investors navigating defensive asset pricing.</p> Mukti Soma, Mas Mochamad Shohifuddin Copyright (c) 2026 Mukti Soma, Mas Mochamad Shohifuddin https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16441 Mon, 04 May 2026 00:00:00 +0000 The Influence of Foreign Investment, Domestic Investment, and District Minimum Wages on Regional Original Income in Bali Province https://journal.formosapublisher.org/index.php/ijba/article/view/16475 <p>This study aims to analyze the effect of Foreign Direct Investment (FDI), Domestic Investment (DI), and Regency/Municipal Minimum Wages on Regional Original Revenue (ROR) in Bali Province. ROR is an important indicator of regional fiscal independence, which is influenced by various economic factors, particularly investment and labor market conditions. This study uses secondary data consisting of FDI, DI, minimum wages, and ROR across regencies/municipalities in Bali Province during the period 2020–2024, obtained from the Central Bureau of Statistics and relevant institutions. The analytical method employed is panel data regression using the Fixed Effect Model (FEM), which was selected based on the Chow test and Hausman test results. The findings indicate that, partially, FDI and minimum wages have a positive and significant effect on ROR, while domestic investment does not have a significant effect. Simultaneously, FDI, domestic investment, and minimum wages significantly affect Regional Original Revenue in Bali Province. These results suggest that foreign investment and wage policies play an important role in strengthening regional fiscal capacity through increased economic activity and purchasing power. Therefore, local governments are expected to promote a conducive environment for foreign investment and implement balanced wage policies to sustainably enhance Regional Original Revenue.</p> Bagas Nurdianto, Wenny Restikasari Copyright (c) 2026 Bagas Nurdianto, Wenny Restikasari https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16475 Thu, 30 Apr 2026 00:00:00 +0000 Marketing Public Relations Live Streaming: Case Study on Building Brand Awareness for Browie Products https://journal.formosapublisher.org/index.php/ijba/article/view/16424 <p>The development of digital technology has transformed marketing communication practices, particularly through the use of Live Straming on social media. Live Streaming enables teo-way communication between brands and audiences, thereby strengthening Marketong Public Relations (MPR) strategies in building Brand awareness. This study aimns to examine the use of Live Streaming as an MPR stratey by browie in creating brand awareness among young consumers. This research employs a qualitative approach using a case study method. The analysis is grounded in the Marketing Public Relations theory proposed by Harris (1998), specifically the concepts of pull strategy, push strategy, and pass strategy, as well as the Brand awareness theory bu Keller (1993), which includes brand recognition, brand recall, top-of-mind awareness. The study utilized observation as its mode of data gathering of the TikTok account @browie_official, detailed interviews with the management team, and live streams hosts, and also Browie audience, and other supporting documentation. It is evident from the findings that Browie Live Streaming activities also are not exclusively directed at making a sale but also serve as communication space which induces audience engagement and trust. Product demonstrations and association, and position it self as a leading Edge in a specific product category. This study concludes that Live Streaming serves as an effective MPR instrument for local brands to build sustainable Brand awareness in the digital environment.</p> Nurhasanah, Dedet Erawati Copyright (c) 2026 Nurhasanah, Dedet Erawati https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16424 Thu, 30 Apr 2026 00:00:00 +0000 A Study of Culinary Business Marketing Strategies Using Influencers Amidst Weakening Consumer Purchasing Power https://journal.formosapublisher.org/index.php/ijba/article/view/16463 <p>The culinary business economy operates within a highly complex environment where operational efficiency meets constantly evolving consumer psychology. A closer look reveals that the sector's economic foundation lies in managing production costs, which are highly sensitive to changes in fiscal policy and volatility in upstream food commodity prices. The purpose of this study is to provide a study of culinary business marketing strategies using influencers amidst weakening consumer purchasing power. This research uses a qualitative approach in the form of a strategic study. This study is supported by secondary data such as books, journals, and related sources. The results of this study indicate that marketing strategies using influencers amidst weakening consumer purchasing power require a paradigm shift from simply creating desire to justifying spending on culinary businesses. Today's consumers are more selective and tend to seek real value rather than mere visual trends. The study of culinary marketing strategies using influencers in challenging economic conditions includes a shift in selection, content emphasis, strong call-to-action promotional strategies, utilization of short video platforms, and rigorous measurement of return on investment.</p> Luckhy Natalia Anastasye Lotte, Silvia Ekasari, Dadang Suhardi, Susanto, Halim Dwi Putra Copyright (c) 2026 Luckhy Natalia Anastasye Lotte, Silvia Ekasari, Dadang Suhardi, Susanto, Halim Dwi Putra https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16463 Fri, 08 May 2026 00:00:00 +0000 The Role of Trust in Mediating the Effects of Perceived Usefulness and Perceived Ease of Use on Customer Loyalty among QRIS Users in Denpasar https://journal.formosapublisher.org/index.php/ijba/article/view/16383 <p>The purpose of this study is to examine how trust influences customer loyalty among Denpasar City QRIS users in relation to perceived usefulness and perceived ease of use. The study used a quantitative methodology, and 120 QRIS users who were chosen by purposive sampling were given questionnaires to complete. Partial Least Squares Structural Equation Modelling (PLS-SEM) was used to analyse the data in order to look at direct and mediating correlations between variables. The results show that customer loyalty is positively and significantly impacted by perceived usefulness, but not by perceived simplicity of use. Customer loyalty is greatly impacted by trust, which is heavily influenced by perceived utility and perceived simplicity of use. Additionally, mediation analysis reveals that trust fully mediates the association between perceived ease of use and customer loyalty and somewhat mediates the relationship between perceived usefulness and customer loyalty.</p> I Gusti Bagus Krisna Saputra, I Gusti Ayu Ketut Giantari, Ni Wayan Ekawati, I Gusti Ngurah Jaya Agung Widagda Copyright (c) 2026 I Gusti Bagus Krisna Saputra, I Gusti Ayu Ketut Giantari, Ni Wayan Ekawati, I Gusti Ngurah Jaya Agung Widagda https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16383 Thu, 30 Apr 2026 00:00:00 +0000 Human Resource Transformation Opportunities Towards a Golden Indonesia 2045 https://journal.formosapublisher.org/index.php/ijba/article/view/16461 <p>Human resource transformation is the most crucial pillar in realizing the vision of Golden Indonesia 2045, as this momentum coincides with the peak of the demographic bonus, which must be converted into a competitive advantage on a global scale. The purpose of this study is to provide an explanation of human resource transformation opportunities towards a Golden Indonesia 2045. This research is presented using a qualitative and descriptive approach. These qualitative and descriptive approaches are supported by secondary data such as books and journals. The results show that human resource transformation is the first pillar of the Golden Indonesia 2045 vision. With the goal of becoming one of the world's five largest economic powers, Indonesia can no longer rely solely on natural resources but must shift to an innovation and knowledge based economy. These opportunities include leveraging the demographic bonus, digital transformation and the gig economy, industrial downstreaming and the absorption of specialized labor, and reform of the education and vocational systems.</p> Nurhasanah, Sugeng Karyadi, Betty Rahayu, Nirmadarningsih Hiya, Eka Kurnia Saputra Copyright (c) 2026 Nurhasanah, Sugeng Karyadi, Betty Rahayu, Nirmadarningsih Hiya, Eka Kurnia Saputra https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16461 Thu, 30 Apr 2026 00:00:00 +0000 Green Product Marketing Strategy for Micro, Small, and Medium Enterprises in Digital-Based Markets https://journal.formosapublisher.org/index.php/ijba/article/view/16459 <p>The biggest challenge has now shifted from why we should do it to how we finance and accelerate the transition. The implementation of a green economy has evolved from a mere theoretical concept to a major agenda for global and national policy. Its development is driven by the urgency of the climate crisis and the realization that conventional, exploitative economic growth is no longer sustainable. Green product marketing has undergone a major transformation, especially entering 2026. The focus is no longer simply on eco-friendly labels, but has become a strategic necessity and a key pillar in global and local business operations. This study aims to describe green product marketing strategy for micro, small, and medium enterprises in digital-based markets. The approach chosen to explain this presentation uses a qualitative approach based on strategic analysis. The Research results show that green product marketing by micro, small, and medium enterprises in digital-based markets is not just a trend, but rather a strategic response to shifting consumer behavior, which is increasingly concerned with environmental issues. These strategic responses include value-based narratives, green branding optimization, utilization of social proof, packaging strategies, community-based audience targeting, and price transparency.</p> Tengku Kespandiar, Elizabeth, Rino Istarno, Nurlina, Ratnawita Copyright (c) 2026 Tengku Kespandiar, Elizabeth, Rino Istarno, Nurlina, Ratnawita https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16459 Thu, 30 Apr 2026 00:00:00 +0000 Building Digital Purchase Decisions through the Synergy of E-Marketing Mix and Consumer Trust https://journal.formosapublisher.org/index.php/ijba/article/view/16486 <p>The development of internet technologies has altered how individuals buy fashion things. Websites and mobile applications are becoming increasingly important to consumers for information searches, product comparisons, and purchasing. This change encourages many fashion businesses to enhance their official e-commerce platforms. However, high traffic does not always result in high sales conversion. This study examines how trust and the e-marketing mix affect purchase intention and decision using an official fashion e-commerce platform. The study employed a quantitative methodology, analysing data collected from clients who registered and made purchases through the company's mobile application or website using SEM-PLS. The findings demonstrate that while buying intention has the greatest impact on purchase decision, e-marketing mix and trust have a favourable and significant effect on purchase intention. Additionally, purchasing intention mediates the impact of both factors on the choice to buy.</p> Sukmadia Sumpena, Putu Nina Madiawati, Agus Maolana Hidayat Copyright (c) 2026 Sukmadia Sumpena, Putu Nina Madiawati, Agus Maolana Hidayat https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16486 Mon, 25 May 2026 00:00:00 +0000 The Role of Work Motivation in Mediating Human Resource Competence on MSME Performance in Serang City https://journal.formosapublisher.org/index.php/ijba/article/view/16426 <p>This study analyzes the mediating role of work motivation in the relationship between individual competency and the performance effectiveness of MSMEs in Serang City. This study adopted a quantitative methodology with a purposive sampling technique, targeting business owners with at least one year of experience. Based on comprehensive data analysis, it is evident that improving human resource competency directly drives MSME performance improvement and strengthens work motivation. Furthermore, work motivation acts as a significant mediating variable, indicating that business efficiency depends not only on professional skills but also on a strong work drive. Therefore, sustainable MSME development strategies must integrate skills enrichment with motivational enhancement programs to achieve optimal operational results</p> Salapudin, Ihwan Satria Lesmana Copyright (c) 2026 Salapudin, Ihwan Satria Lesmana https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16426 Thu, 30 Apr 2026 00:00:00 +0000 The Effect of Financial Literacy and Digital Literacy on Employee Performance at PT XYZ, Tangerang City https://journal.formosapublisher.org/index.php/ijba/article/view/16465 <p>This study examines how financial literacy and digital literacy affect employee performance at PT XYZ in Kota Tangerang, addressing gaps on combined literacy impacts and managerial mediation. Using a quantitative explanatory design, financial literacy (X1) and digital literacy (X2) were tested as predictors of employee performance (Y) via multiple linear regression in SPSS 22. A purposive sample of 48 employees provided data collected March–June 2023. Assumption tests supported parametric analysis. The model explained 67.1% of performance variance (R2 = 0.671), with both literacies showing positive relationships with employee performance. Findings imply that integrated capacity-building in financial and digital skills—paired with managerial development and digital adoption strategies—can substantially improve individual and organizational outcomes in Tangerang’s competitive MSME context.</p> Hanggono Arie Prabowo Copyright (c) 2026 Hanggono Arie Prabowo https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16465 Mon, 04 May 2026 00:00:00 +0000 The Impact of Influencer Marketing on Brand Awareness, Customer Brand Engagement, and Overall Brand Quality: Evidence from Optimum Gym Yogyakarta https://journal.formosapublisher.org/index.php/ijba/article/view/16400 <p>The objective of this study is to investigate the impact of influencer marketing on brand awareness, customer brand engagement, and overall brand quality in the fitness industry, particularly at Optimum Gym Yogyakarta. The increase in competition in the fitness industry as well as the shift toward digital marketing strategies using influencers, as applied by Optimum Gym using the fitness influencer "Om Yudis", motivate this study. Following the screening procedure, which yielded 229 replies, the data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4.0. 142 of these answers were deemed legitimate. The findings demonstrate that customer brand engagement, brand awareness, and overall brand quality are all positively and significantly impacted by influencer marketing. Overall brand quality, however, is not much impacted by brand awareness. On the other hand, Influencer Marketing and Overall Brand Quality are mediated by Customer Brand Engagement, which has a major influence on Overall Brand Quality. These results imply that improving consumer engagement is more crucial to the success of influencer marketing tactics than merely raising brand recognition. In order to improve the image of brand quality, Optimum Gym is advised to concentrate on tactics that promote customer engagement and involvement.</p> Aziz Ikko Wanaden Mantofani, Alldila Nadhira Ayu Setyaning Copyright (c) 2026 Aziz Ikko Wanaden Mantofani, Alldila Nadhira Ayu Setyaning https://creativecommons.org/licenses/by/4.0 https://journal.formosapublisher.org/index.php/ijba/article/view/16400 Thu, 30 Apr 2026 00:00:00 +0000