Organizational Communication Analysis on Work Performance and Organizational Commitment to Student and Lecturer Satisfaction at the STIAMI Institute

Danang Aji Pangestu; Tri  Indahsari; Ria  Alifah; Vikky  Berliana; Firdaus  Suwarta; Geofakta  Razali

doi:10.55927/ijes.v1i2.5145

Authors

Danang Aji Pangestu Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI
Tri Indahsari Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI
Ria Alifah Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI
Vikky Berliana Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI
Firdaus Suwarta Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI
Geofakta Razali Ilmu Komunikasi, Sekolah Pascasarjana Institut STIAMI

DOI:

https://doi.org/10.55927/ijes.v1i2.5145

Keywords:

Organizational Communication, Work Achievement, Organizational Commitment, Student and Lecturer Satisfaction

Abstract

This study aims to analyze the effect of organizational communication on work performance, organizational commitment, and student and lecturer satisfaction at the STIAMI Institute. A qualitative approach with case studies is used, and the variables tested include internal communication, openness, participation, recognition, and interpersonal communication. Survey methods and academic consultants are applied to strengthen communication and improve the teaching quality of lecturers. The results of the research show the importance of organizational communication in building a harmonious relationship between lecturers and students. This study recommends increasing the acceptance of input from students by lecturers, strengthening communication programs, maintaining the quality of interaction between lecturers and students, and improving services to students. The implication is increasing the effectiveness of organizational communication which has an impact on work performance, organizational commitment, and satisfaction of lecturers and students within the STIAMI Institute

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