Viajeros: The Assessment of an Online Minibus Ticket Reservation System

Jerome P. Cabatit Jr; Mariya Donica Leinne B. Capia; Jan Lorenz P. Tubije; Sean Kent P. Hermoso; Cris Norman P. Olipas

doi:10.55927/ijis.v2i8.5430

Authors

Jerome P. Cabatit Jr Nueva Ecija University of Science and Technology
Mariya Donica Leinne B. Capia Nueva Ecija University of Science and Technology
Jan Lorenz P. Tubije Nueva Ecija University of Science and Technology
Sean Kent P. Hermoso Nueva Ecija University of Science and Technology
Cris Norman P. Olipas Nueva Ecija University of Science and Technology

DOI:

https://doi.org/10.55927/ijis.v2i8.5430

Keywords:

Developmental Research, Minibus, Online Ticket and Seat Reservation, System, Viajeros

Abstract

Transportation issues persist due to the pandemic, limited public transportation, and strict passenger capacity regulations. Traditional systems requiring physical visits to terminals for ticket purchases and fare payments pose difficulties for commuters. To address these challenges, the researchers developed the Viajeros web application, benefiting both the company and customers. Using a developmental research design, they assessed the system's technical aspects and quality with input from IT experts and end-users. Results revealed high satisfaction with the system's technical features and usability. The solution effectively resolved problems related to ticket and seat reservations for minibuses, improving transportation efficiency and convenience. Recommendations include incorporating an alternative payment option to accommodate smartphones without QR scanning capabilities and enhancing the user interface for better user experience. These findings can guide the development of similar reservation and management systems, benefiting future researchers and practitioners. Implementing these recommendations can advance the field, benefiting residents of Rizal, Nueva Ecija, and potentially influencing global systems

Downloads

Download data is not yet available.

References

Cabigting, H. P. C., Amen, M. C., Lico, M. J. A., Marcelo, J. M. A., Olipas, C. N. P., Villegas, A. C. A., & Luciano, R. G. (2023). Metacare: A Cross-Platform Healthcare Management System Using Progressive UI Framework and MySQL. Formosa Journal of Computer and Information Science, 2(1), 37–50. https://doi.org/10.55927/fjcis.v2i1.4074

Dela Fuente, M. A. M., Facunla, J. A., De Guzman, H. N. F., Jacinto, E. F., Hilario, J. B., Olipas, C. N. P., & Cunanan, A. I. (2023). Project Clinik: A Cross-Platform Scheduling and Appointment Reservation System. Formosa Journal of Computer and Information Science, 2(1), 13–24. https://doi.org/10.55927/fjcis.v2i1.4077

DO 2020-021 (2020). Guidelines for the scrapping of old public utility vehicle units (PUVs) under the Department Order 2017-011 otherwise known as the omnibus franchising guidelines. https://law.upd.edu.ph/wp-content/uploads/2021/02/DOTr-Department-Order-No-2020-021.pdf

Lema, Karen (2007). "Manila's jeepney pioneer fears the end of the road". Reuters. Archived from the original on December 8, 2015.

Olipas, C. N. P. (2019). The Development and Assessment of an Online Student Affairs System with Short Message Service. Online Submission, 8(12), 1674-1681.

Olipas, C. N. P., & Villanueva, E. M. (2019). Dug-Uhay: A blood donor finder application. International Journal of Trend in Scientific Research and Development, 4(1), 757-762.

Otsuka, K., Kikuchi, M., & Hayami, Y. (1986, January). Community and Market in Contract Choice: The Jeepney in the Philippines. Economic Development and Cultural Change, 34(2), 279–298. https://doi.org/10.1086/451528

Reguyal, J. M. T., Agno, A. M. S., Martinez, M. C., Castro, J. T., Cariazo, B. V., Olipas, C. N. P., & Alegado, R. T. (2023). Ob-Gyn Clinic Online Scheduling System. Formosa Journal of Computer and Information Science, 2(1), 25–36. https://doi.org/10.55927/fjcis.v2i1.4076

San Juan, A.D. (2020). End of the road for ‘The King’?. Manila Bulletin. https://mb.com.ph/2020/08/27/end-of-the-road-for-the-king/

Seels, B.B. & Rickey, R.C. (1994). Instructional technology: The definition and domains of the field. Washington DC. Association of Educational Communications and Technology

Viado, M.V. (2023). What you need to know about the proposed jeepney modernization. Philippine Information Agency. https://pia.gov.ph/news/2023/03/06/what-you-need-to-know-about-the-proposed-jeepney-modernization