Wawan Rudi Berlianto, Usep Suhud, Hamidah. The Effect of Operational Efficiency, Technology Innovation, and Service Quality on the Competitiveness of Loading and Unloading Companies at the Port: Government Regulation as a Moderating Variable and Customer Satisfaction as a Mediation Variable. IJIS [Internet]. 2024 Dec. 27 [cited 2026 Jun. 24];3(12):1573-600. Available from: https://journal.formosapublisher.org/index.php/ijis/article/view/12994