The Effect of Digital Culture on Employee Performance: A Conceptual Paper

Authors

  • Alfayza Diva Azra Departement of Communication and Business, Telkom University, Bandung
  • R. Nurafni Rubiyanti Departement of Communication and Business, Telkom University, Bandung
  • Anita Silvianita Departement of Communication and Business, Telkom University, Bandung
  • Arry Widodo Departement of Communication and Business, Telkom University, Bandung

DOI:

https://doi.org/10.55927/ijsmr.v2i5.9162

Keywords:

Digital Culture, Employee Performance

Abstract

Successful digital transformation in an organization is supported by a digital culture. The aim of this study is to determine the influence of digital culture in the organization on the performance of employees at the Main Branch Office of PT Pos Indonesia Bandung. The quantitative method used in this research is simple linear regression analysis techniques and descriptive analysis. This paper is framed as a concept paper. A comprehensive literature review and previous research were used as the main research tools. This study shows that digital culture has a positive effect on employee performance. A digital culture that increases employee awareness and participation in digital transformation can increase employee capabilities in providing more effective and efficient service quality

Downloads

Download data is not yet available.

References

Bachtiar, R., & Susanty, A. I. (2020). Corporate transformation, digital culture, and employee performance in a digital company. Understanding Digital Industry, 85-89.

Bakar, M. R., Razali, N. A., Wook, M., Ismail, M. N., & Sembok, T. M. (2021). The Mediating Role of Cloud Computing and Moderating Influence of Digital Organizational Culture Towards Enhancing SMEs Performance. Advances in Visual Informatics (pp. 447-458). Kuala Lumpur: Springer Nature Switzerland. https://doi.org/10.1007/978-3-030-90235-3_39

Bambang. (2021). DAMPAK KINERJA KARYAWAN TERHADAP KEMAJUAN ORGANISASI. In R. Yuniarti, R. Irwansyah, M. A. Hasyim, P. Riswandi, S. Septania, A. Rochmi, . . . S. Ekowati, Kinerja Karyawan: Tinjauan Teori dan Praktis (p. 167). Bandung: WIDINA BHAKTI PERSADA BANDUNG.

Buvat, J., Crummenerl, C., Kar, K., Sengupta, A., Solis, B., Aboud, C., & Aoufi, H. E. (2017). The Digital Culture Challenge: Closing the Employee-Leadership Gap. Capgemini.

Duerr, S., Holotiuk, F., Beimborn, D., Wagner, H.-T., & Weitzel, T. (2018). What is Digital Organizational Culture? Insights from Exploratory Case Studies. 51st Hawaii International Conference on System Sciences (pp. 5126-5135). Honolulu: University of Hawaiʻi at Mānoa.

Elijah, N. (2016). Digital Culture versus Change. IOSR Journal of Engineering, 21-34. http://dx.doi.org/10.9790/3021-068012134

Ferdian, A., & Rahmawati, A. (2019). PENGARUH BUDAYA DIGITAL TERHADAP KINERJA KARYAWAN DI YAYASAN PENDIDIKAN TELKOM (STUDI KASUS KANTOR BADAN PELAKSANA KEGIATAN YPT). Journal of Management and Business Review, 129-148.

Hadi, S., & Baskaran, S. (2021). Examining sustainable business performance determinants in Malaysia upstream petroleum industry. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2021.126231

Irwansyah, R. (2021). Penilaian Kinerja. In R. Yuniarti, R. Irwansyah, M. A. Hasyi, P. Riswandi, S. Septania, A. Rochmi, . . . S. Ekowati, Kinerja Karyawan: Tinjauan Teori dan Praktis (p. 17). Bandung: WIDINA BHAKTI PERSADA BANDUNG.

Junaedi, A. T., Renaldo, N., Yovita, I., Veronica, K., & Jahrizal. (2024). Digital Culture Revolution in Improving Firm Performance in Indonesia. Journal of System and Management Sciences, 452-470. http://dx.doi.org/10.33168/JSMS.2024.0126

Kasmir. (2016). Manajemen Sumber Daya Manusia. Jakarta: PT Rajagrafindo Persada.

Khansa, A. Z., & Ferdian, A. (2021). The Effect of Digital Culture on Employee Performance at Telkom Pension Fund. Asian Journal of Research in Business and Management, 158-162. http://myjms.mohe.gov.my/index.php/ajrbm

Mangkunegara, A. A. (2017). Manajemen Sumber Daya Perusahaan. Bandung: Remaja Rosdakarya.

Martínez-Caro, E., Cegarra-Navarro, J. G., & Alfonso-Ruiz, F. J. (2020). Digital technologies and firm performance: The role of digital organisational . Technological Forecasting & Social Change, 1-10. https://doi.org/10.1016/j.techfore.2020.119962

Meher, J. R., & Mishra, R. K. (2020). Examining the role of knowledge sharing on employee performance with a mediating effect of organizational learning. VINE Journal of Information and Knowledge Management Systems, 205-223. http://dx.doi.org/10.1108/VJIKMS-12-2020-0232

Muzaki, I., & Supriyanto, A. S. (2021). The Effect of Islamic Leadership on Performance Mediated by Organizational Culture: Case Study at PT. Pos Indonesia Malang City. THE American Journal of Humanities and Social Sciences Research, 348-354.

Navaridas-Nalda, F., Emeterio, M. C.-S., Fernández-Ortiz, R., & Arias-Oliva, M. (2020). The strategic influence of school principal leadership in the digital transformation of schools. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2020.106481

Pangarso, A., Winarno, A., Aulia, P., & Ritonga, D. A. (2022). Exploring the predictor and the consequence of digital organisational culture: a quantitative investigation using sufficient and necessity approach. Leadership & Organization Development Journal, 370-385. https://doi.org/10.1108/LODJ-11-2021-0516

Pradana, M., Silvianita, A., Syarifuddin, & Renaldi. (2022). The Implication od Digital Organisatonal Culture on Firm Performance. Frontiers in Psychology, 1-7. https://doi.org/10.3389/fpsyg.2022.840699

Putranto, P. (2022). Uji Statistik Pada Analisis Deskriptif, Asosiatif dan Komparatif. In Amruddin, R. Priyanda, T. S. Agustina, N. S. Ariantini, N. G. Rusmayani, D. A. Aslindar, . . . D. Wicaksono, Metodologi Penelitian Kuantitatif (p. 129). Sukoharjo: Pradina Pustaka.

Robbins, S., & Judge, T. (2017). Perilaku Organisasi Edisi 16. Jakarta: Salemba Empat.

Shin, J., Mollah, M. A., & Choi, J. (2023). Sustainability and Organizational Performance in South Korea: The Effect of Digital Leadership on Digital Culture and Employees’ Digital Capabilities. Sustainability, 1-15. https://doi.org/10.3390/su15032027

Sihombing, S., Astuti, E. S., Musadieq, M. A., Hamied, D., & Rahardjo, K. (2017). The effect of servant leadership on rewards, organizational culture and its implication for employee’s performance. International Journal of Law and Management, 505-5016. http://dx.doi.org/10.1108/IJLMA-12-2016-0174

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Wokurka, G., Banschbach, Y., Houlder, D., & Jolly, R. (2017). Digital culture: Why strategy and culture should eat breakfast together. Shaping the digital enterprise: Trends and use cases in digital innovation and transformation, 109-120.

Downloads

Published

2024-05-31

How to Cite

Alfayza Diva Azra, R. Nurafni Rubiyanti, Anita Silvianita, & Arry Widodo. (2024). The Effect of Digital Culture on Employee Performance: A Conceptual Paper. International Journal of Scientific Multidisciplinary Research, 2(5), 467–476. https://doi.org/10.55927/ijsmr.v2i5.9162

Issue

Section

Articles