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  <front>
        <journal-meta>
            <journal-id journal-id-type="issn">2827-8259</journal-id>
            <journal-title-group>
                <journal-title>Jurnal Ekonomi dan Bisnis Digital (MINISTAL)</journal-title>
                <abbrev-journal-title>Jurnal Ekonomi dan Bisnis Digital (MINISTAL)</abbrev-journal-title>
            </journal-title-group>
            <issn pub-type="epub">2827-8259</issn>
            <issn pub-type="ppub">2827-8259</issn>
            <publisher>
                <publisher-name>Formosa Publisher</publisher-name>
                <publisher-loc>Jl. Sutomo Ujung No.28 D, Durian, Kecamatan Medan Timur, Kota Medan, Sumatera Utara 20235, Indonesia.</publisher-loc>
            </publisher>
        </journal-meta>
        <article-meta>
            <article-id pub-id-type="doi">10.55927/ministal.v4i3.14898</article-id>
            <article-categories/>

            <title-group>
                <article-title>Triggers  of  Consumer  Impulse  Buying  Behavior  on  E-Commerce Platforms: A Systematic Literature Review</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <given-names>Shely Dinar</given-names>
                        <surname>Thamara</surname>
                    </name>
                    <address>
                        <email>shelydinart@gmail.com</email>
                    </address>
                    <xref ref-type="corresp" rid="cor-0"/>
                </contrib>
                <contrib contrib-type="author">
                    <name>
                        <given-names>Muhammad</given-names>
                        <surname>Syarif</surname>
                    </name>
                </contrib>
                <contrib contrib-type="author">
                    <name>
                        <given-names>Suyono</given-names>
                        <surname></surname>
                    </name>
                </contrib>
            </contrib-group>
            <author-notes>
                <corresp id="cor-0">
                    <bold>Corresponding author: Shely Dinar Thamara</bold>
                    Email:<email>shelydinart@gmail.com</email>
                </corresp>
            </author-notes>
            <pub-date-not-available/>
            <volume>4</volume>
            <issue>3</issue>
            <issue-title>Triggers  of  Consumer  Impulse  Buying  Behavior  on  E-Commerce Platforms: A Systematic Literature Review</issue-title>
            <fpage></fpage>
            <lpage></lpage>
            <history>
                <date date-type="received" iso-8601-date="2025-7-17">
                    <day>17</day>
                    <month>7</month>
                    <year>2025</year>
                </date>
                <date date-type="rev-recd" iso-8601-date="2025-7-31">
                    <day>31</day>
                    <month>7</month>
                    <year>2025</year>
                </date>
                <date date-type="accepted" iso-8601-date="2025-8-28">
                    <day>28</day>
                    <month>8</month>
                    <year>2025</year>
                </date>
            </history>
            <permissions>
                <copyright-statement>Copyright© 2025 Formosa Publisher</copyright-statement>
                <copyright-holder>Formosa Publisher</copyright-holder>
                <license>
                    <ali:license_ref xmlns:ali="http://www.niso.org/schemas/ali/1.0/">https://creativecommons.org/licenses/by/4.0/</ali:license_ref>
                    <license-p>This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <self-uri xlink:href="https://journal.formosapublisher.org/index.php/ministal" xlink:title="Triggers  of  Consumer  Impulse  Buying  Behavior  on  E-Commerce Platforms: A Systematic Literature Review">Triggers  of  Consumer  Impulse  Buying  Behavior  on  E-Commerce Platforms: A Systematic Literature Review</self-uri>
            <abstract>
                <p>The development of digital technology has brought 
                about  significant  changes  in  consumer  shopping 
                habits,  particularly  with  the  increasing  use  of  e-
                commerce platforms. One interesting phenomenon 
                that  has  emerged  is  impulsive  buying  behavior, 
                namely the decision to purchase a product 
                suddenly  without  planning.  This  study  aims  to 
                identify  factors  that  influence  this  behavior  using 
                the Systematic Literature Review (SLR) method. A 
                total of seven relevant scientific journals were 
                reviewed in depth to understand consistent 
                patterns  and  findings  across  various  studies.  The 
                analysis results show that impulsive buying is 
                influenced by a combination of various factors such 
                as the attractive visual appearance of the platform, 
                ease of use of the technology, social influence from 
                others, and positive emotions experienced by 
                consumers  while  shopping.  This  study  also  uses 
                several major theoretical approaches, such as 
                Stimulus-Organism-Response (SOR), Theory of 
                Planned  Behavior  (TPB),  Technology  Acceptance 
                Model (TAM), and Expectation Confirmation 
                Theory (ECT). These findings indicate that 
                consumer behavior in e-commerce is not only 
                determined by rational needs, but also by 
                emotional and social experiences shaped by digital 
                technology. Therefore, businesses need to create an 
                attractive,  convenient,  and  personalized  shopping 
                experience to encourage purchasing decisions.</p>
            </abstract>
            <kwd-group>
                <kwd>Consumer Behavior</kwd>
                <kwd>Impulse Buying</kwd>
                <kwd>E-Commerce</kwd>
                <kwd>Systematic Literature Review</kwd>
            </kwd-group>
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                    <meta-name>File created by JATS Editor</meta-name>
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                </custom-meta>
                <custom-meta>
                    <meta-name>issue-created-year</meta-name>
                    <meta-value>2025</meta-value>
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        </article-meta>
  </front>
  <body>
    <sec id="introduction">
      <title>INTRODUCTION</title>
        <p>The rapid development of digital technology over the past two
    decades has brought about fundamental changes in the global trade
    landscape, including consumer behavior patterns. The emergence of
    e-commerce platforms and online shopping ecosystems has shifted
    consumer preferences from physical interactions to digital-based
    shopping experiences, characterized by high accessibility,
    personalization, and ease of product comparison. This phenomenon is
    exacerbated by the increasing use of mobile devices, the influence
    of social media, and the presence of features such as customer
    reviews, algorithmic recommendations, and digital promotions. In
    this era, consumer purchasing decisions are no longer solely
    determined by product price or quality, but also by the extent to
    which digital platforms can create a safe, convenient, and
    personally relevant shopping experience.</p>
        <p>In the academic context, numerous studies have examined various
    aspects of consumer behavior in e-commerce, but these findings are
    scattered and demonstrate diverse approaches. Therefore, a
    systematic synthesis effort is needed to identify patterns, trends,
    and remaining research gaps. This study uses a Systematic Literature
    Review (SLR) approach as a method to examine and analyze previous
    literature in a structured and methodological manner. By collecting
    and evaluating relevant scientific articles from various reputable
    journals, this study aims to formulate a more comprehensive
    understanding of the factors influencing consumer purchasing
    behavior on digital shopping platforms. Furthermore, this SLR is
    also expected to serve as a theoretical and practical foundation for
    further research and the development of more effective digital
    marketing strategies.</p>
    </sec>
    <sec id="literature-review">
      <title>LITERATURE REVIEW</title>
        <p>In today's digital era, consumer behavior has undergone
    significant changes, particularly since the advent of e-commerce
    platforms that make it easier for anyone to shop anytime, anywhere.
    Consumer interaction with technology is no longer optional; it has
    become a part of everyday life. One of the most frequently used
    theories to explain how consumers accept and use technology in this
    context is the Technology Acceptance Model (TAM) introduced by Davis
    (1989). This theory states that individuals are more likely to
    accept a technology if they perceive it to be useful (perceived
    usefulness) and easy to use (perceived ease of use). In the context
    of e-commerce, if consumers perceive an online shopping platform to
    help them shop more efficiently and that its interface is easy to
    understand and use, they are more likely to be encouraged to use it
    regularly.</p>
        <p>However, consumer purchasing decisions are not solely influenced
    by perceptions of technology. Social and psychological aspects also
    play a significant role. This is where Ajzen's (1991) Theory of
    Planned Behavior (TPB) becomes particularly relevant. This theory
    states that the intention to perform an action including online
    purchasing is influenced by three main factors: attitude toward the
    behavior, social norms (what others think of the behavior), and
    perceived behavioral control. In practice, for example, a person
    might intend to purchase a product online because they feel
    comfortable with the method (attitude), receive encouragement from friends or influencers
    (subjective norms), and feel confident in their ability to access
    and complete the transaction independently (perceived behavioral
    control).</p>
        <p>Consumer behavior isn't just about purchasing decisions; it's
    also closely related to their post-purchase experiences. To
    understand how satisfaction develops after consumers receive a
    product or service from a digital platform, we can refer to the
    Expectation-Confirmation Theory (ECT) developed by Oliver (1980).
    According to this theory, satisfaction occurs when consumers' actual
    experiences meet or even exceed their initial expectations.
    Conversely, if the experience falls short of expectations,
    disappointment sets in, reducing the likelihood of repeat purchases.
    In e-commerce, this confirmation can take various forms: whether the
    product arrived as described, whether delivery was on time, and
    whether customer service was able to assist with any issues.</p>
        <p>To illustrate how the interaction between the digital environment
    and consumers' emotions can influence their decisions, the
    Stimulus-Organism- Response (SOR) Model has become a widely used
    approach. This theory was first introduced by Mehrabian and Russell
    (1974), and explains that there are three main components in this
    process. The stimulus consists of the visual and functional elements
    of a website for example, design, color, layout, and promotions
    offered. The second component, organism, refers to the user's
    internal reactions, both cognitive and emotional. Then, the third
    component, response, refers to the consumer's decision to purchase
    or not, to remain loyal or switch to another platform. Through this
    approach, we can understand that not only logic, but also the
    consumer's feelings and overall experience play a crucial role in
    e-commerce.</p>
        <p>From the various approaches above, it can be concluded that
    consumer behavior on online shopping platforms is influenced by a
    combination of technological perceptions, social norms, personal
    expectations, and emotional stimuli created by the platform itself.
    By integrating theories such as TAM, TPB, ECT, and SOR, this study
    seeks to provide a more comprehensive understanding of the factors
    shaping consumer purchasing behavior in the digital era. This
    approach will be further analyzed using the Systematic Literature
    Review (SLR) method to develop a conceptual map and identify
    research gaps that still need to be explored.</p>
    </sec>
    <sec id="methodology">
      <title>METHODOLOGY</title>
        <p>The approach used in this study is qualitative research,
    employing the Systematic Literature Review (SLR) method. This method
    was chosen because it allows for systematic and structured
    compilation and analysis of various scientific findings based on a
    specific, predetermined topic. Data sources for this study were
    obtained from various reputable scientific journal portals, both
    national and international, to ensure the information reviewed has a
    high level of credibility and validity.</p>
        <p>The SLR implementation process in this study followed the stages
    established in the general guidelines for systematic reviews. In
    general, there are three main stages in this process:</p>
      <list list-type="order">
        <list-item>
          <p>Planning stage – the initial stage which includes determining
      the topic, problem formulation, and inclusion/exclusion criteria
      for articles to be reviewed.</p>
        </list-item>
        <list-item>
          <p>Conducting and reviewing stage – the stage where researchers
      search, identify, and select relevant articles, then carry out a
      critical review process on the contents of each article.</p>
        </list-item>
        <list-item>
          <p>Reporting stage – the final stage where researchers
      systematically compile and present the results of the literature
      review, both in the form of analytical narratives and supporting
      data representations.</p>
        </list-item>
      </list>
        <p>Through these stages, this research is expected to be able to
    provide a comprehensive literature mapping and present findings that
    can be used as a basis for further research in the same field.</p>
      <fig id="figure-hyumg5">
          <label>Figure. 1. Prisma Convidence Systematics Literature Review</label>
          <graphic xlink:href="East_Asian_Journal_of_Multidisciplinary_Research_EAJMR-4-8-3651-g1.png" mimetype="image"
              mime-subtype="png">
              <alt-text>Image</alt-text>
          </graphic>
      </fig>
      <p>Figure. 1. Prisma Convidence Systematics Literature Review</p>
    </sec>
    <sec id="research-result-and-discussion">
      <title>RESEARCH RESULT AND DISCUSSION</title>
        <p>This research was conducted by searching and summarizing various
    scientific articles discussing spontaneous or spur-of-the-moment
    online shopping habits. The approach used was a Systematic
    Literature Review (SLR), which essentially collects and evaluates
    relevant articles. After a multi-step screening, seven key journals
    were selected as most relevant to this topic. Each journal has a
    distinct perspective and utilizes specific theories, such as SOR,
    TPB, TAM, and ECT.</p>
        <p>In general, all these journals agree that many factors can
    trigger a sudden urge to purchase an item while browsing an
    e-commerce site. These include a cool or attractive website
    appearance, user-friendly features, the influence of friends or
    influencers, and even the feeling of excitement that arises when
    viewing items on the screen. In fact, several studies have shown
    that engaging hosts during live shopping or eye-catching
    advertisements can immediately tempt people to buy, even if they
    didn't intend to initially.From all these findings, this study tries
    to see the patterns that emerge and how these theories can help
    explain why impulsive shopping behavior occurs.</p>
      <p>Table 1. SLR Journal Screening Results</p>
      <table-wrap id="tbl1" position="anchor">
        <label>Table 1. SLR Journal Screening Results</label>
        <caption>
          <title>SLR Journal Screening Results</title>
        </caption>
        <table frame="hsides" rules="groups">
          <thead>
            <tr>
              <th>Journal</th>
              <th>Research Focus</th>
              <th>Key Findings</th>
              <th>Related Theories</th>
            </tr>
          </thead>
          <tbody>
            <tr>
              <td>Nguyet et al. (2024) Leveraging Hedonic Triggers for Digital Impulse Purchases</td>
              <td>Examining how hedonic factors drive impulsive behavior in online shopping</td>
              <td>This study revealed that emotional experiences such as pleasure and satisfaction are the primary triggers for digital impulse purchases. The entertainment and personal satisfaction elements of interacting with online shopping platforms significantly influence unplanned purchasing decisions. Factors such as ease of use and attractive visual displays also enhance consumer impulsivity.</td>
              <td>SOR, TAM</td>
            </tr>
            <tr>
              <td>Abdelsalam et al. (2020) Understanding Online Impulse Buying in Social Commerce</td>
              <td>SLR on impulse buying behavior in social commerce during 2005–2019</td>
              <td>This study maps research trends related to impulse buying and finds that interactivity, social relationships, and user engagement are the dominant drivers of impulsive buying behavior. Previous research has largely utilized the SOR and TPB frameworks to explain the role of psychological and social factors in impulsive decisions. The paper also identifies the need for an integration of digital behavior theory and platform design.</td>
              <td>SOR, TPB</td>
            </tr>
            <tr>
              <td>Shi et al. (2024) The Effects of Live Streamer’s Facial Attractiveness and Product Type on Purchase Intention</td>
              <td>The influence of streamer facial attractiveness and product type in the context of live commerce</td>
              <td>This study found that a streamer’s attractive face can increase consumers’ visual attention (through eye-tracking) and trigger positive emotions, leading to increased purchase intent, particularly for visual experience-based products. This effect was less pronounced for search-based products. This study demonstrates the importance of the fit between the streamer’s face and the product type.</td>
              <td>SOR, Visual experience-based products, Attention</td>
            </tr>
            <tr>
              <td>Chen et al. (2023) The Impact of Advertising Visibility on Consumers’ Online Impulse Buying</td>
              <td>Examining the influence of advertising visibility on impulse shopping behavior on digital platforms</td>
              <td>Highly visible ads (for example, in prime positions on the page or appearing for extended periods) have been shown to increase brand awareness and stimulate unplanned purchasing decisions. The awareness visibility effect is amplified through social proof and brand trust. This supports the importance of visual marketing strategies in encouraging buying.</td>
              <td>SOR, Brand Awareness Theory</td>
            </tr>
            <tr>
              <td>Liu et al. (2022) How Has the COVID-19 Pandemic Changed Urban Consumers’ Ways of Buying Agricultural Products?</td>
              <td>Changes in the way people shop for agricultural products in cities during COVID-19</td>
              <td>This study shows that the pandemic has caused a significant shift in consumer behavior toward online shopping and community-based group buying. Consumers are placing greater emphasis on safety, delivery efficiency, and convenience. This shift is driven by risk perception and the need for adaptation, and may persist post-pandemic.</td>
              <td>TPB, ECT</td>
            </tr>
            <tr>
              <td>Li et al. (2022) Understanding Consumer Online Impulse Buying in Live Streaming E-Commerce</td>
              <td>Explaining impulse buying in live commerce through social presence</td>
              <td>Using the SOR framework, this study shows that the social presence of the host (streamer) generates pleasure and arousal, which ultimately triggers impulse purchases. The social presence of fellow viewers has no significant effect. This means that emotional connection with the streamer is far stronger than community factors in influencing purchasing decisions.</td>
              <td>SOR</td>
            </tr>
            <tr>
              <td>Ou et al. (2022) Conformity Behaviors, Perceived Risks, and Customer Engagement in Group Buying</td>
              <td>Factors influencing purchase intention in community group buying platforms</td>
              <td>The results of this study indicate that conformity behavior (following friends/groups) increases customer engagement, which ultimately increases purchase intention. However, perceived risk can weaken this relationship. This highlights the importance of building a sense of security and social engagement for the success of group buying platforms.</td>
              <td>TPB, Engagement Theory</td>
            </tr>
          </tbody>
        </table>
      </table-wrap>
    </sec>
    <sec id="conclusion-and-recommendation">
      <title>CONCLUSION AND RECOMMENDATION</title>
        <p>Based on studies from various journals, it can be concluded that
    impulsive buying behavior on digital platforms is influenced by many
    interrelated factors. This includes not only price or need, but also
    how the digital experience is designed. Factors such as attractive
    appearance, ease of use, a pleasant shopping environment, and the
    influence of others are key drivers of unplanned purchases.</p>
        <p>Theories such as SOR, TAM, TPB, ECT, and theories on brand
    awareness and social engagement help us understand how purchasing
    decisions are formed. SOR demonstrates the direct influence of
    design and digital atmosphere, TAM explains the importance of
    technological convenience, TPB highlights the role of social and
    personal attitudes, and ECT explains the importance of post-
    purchase consumer experiences. The social presence of streamers,
    community involvement, and the power of advertising are also
    important in shaping consumer decisions.Therefore, to effectively
    understand and influence consumer behavior, companies need to
    simultaneously address technical, emotional, social, and
    psychological aspects. A digital marketing strategy isn't just about
    selling products; it must also create a pleasant, safe, and
    personalized experience for consumers. This way, they won't just
    make impulse purchases but will likely become loyal customers.</p>
        <p>This research provides a comprehensive overview of the complex
    and multidimensional nature of online shopping behavior. These
    findings can serve as a basis for further research and provide
    practical guidance for businesses in designing more effective
    marketing strategies that align with the habits and expectations of
    today's digital consumers.</p>
    </sec>
    <sec id="advanced-research">
      <title>ADVANCED RESEARCH</title>
        <p>Through the results of this study, we recognize that there is
    still ample room for further research in the field of consumer
    behavior, particularly as it relates to the dynamics of modern
    marketing in the digital era. Therefore, we recommend that future
    research focus on more in-depth analysis of specific issues such as
    consumer behavior, e-commerce or digital platforms, influencers, and
    purchasing decisions. Each of these topics holds significant
    relevance in the contemporary marketing context and shows
    significant potential for further exploration.</p>
        <p>Additionally, more varied methodological approaches, such as the
    extensive use of primary data-based quantitative methods, or even a
    combination of qualitative and quantitative methods (mixed methods),
    could be considered to obtain more in-depth results and stronger
    generalizability. Future research could also involve more
    heterogeneous populations or focus on specific industry sectors to
    understand the more specific nuances of consumer behavior.</p>
        <p>Furthermore, it is recommended that future studies consider other
    factors that have not been widely highlighted in previous research
    but have the potential to have significant influences, such as
    cultural values, technological trends, social media interactions,
    and digital personalization. Thus, the research findings are
    expected to provide a more comprehensive contribution to both theory
    development and real-world marketing practice.</p>
    </sec>
  </body>
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