Tabelessy, Walter, Rainier H. Sitaniapessy, and Dian M. Lekatompessy. “Establishing Customer Satisfaction to Increase Customer Loyalty in Collin Beach Hotel”. Indonesian Journal of Contemporary Multidisciplinary Research 2, no. 2 (March 30, 2023): 165–176. Accessed April 18, 2026. https://journal.formosapublisher.org/index.php/modern/article/view/3431.