Caring Behavior of Nurses in a Hospital: a Descriptive Phenomenological Study

Nova Lina Langingi; Ma. Elizabeth Baua

doi:10.55927/mudima.v3i1.2321

Authors

Nova Lina Langingi Faculty of Nursing, Universitas Klabat, Manado
Ma. Elizabeth Baua College of Nursing, St. Paul University Philippines, Tuguegarao Philippines

DOI:

https://doi.org/10.55927/mudima.v3i1.2321

Keywords:

Behavior, Caring, Nurses

Abstract

The caring behavior of the nurses is the core of professional nursing practice and the culture of the nursing profession that affects the quality of service, patient satisfaction, patient health, and well-being. This study aims to analyze the caring behavior of nurses in a private hospital in Manado, Indonesia. Philosophical underpinning based on Husserlian’s thought and descriptive phenomenological research design was used, with six participants in the hospital obtained through the snowball sampling technique. Collaizi's seven-step methodological interpretation was used in the analysis. This study found that nurses have seven caring behaviors: compassion, responsiveness, self-control, thoroughness, critical thinking, comforting, and educating. It is recommended that nurses maintain and improve their caring behavior, and for the next study, it is recommended to do the interview directly face-face

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