The Role of Communication Technology in Building Social Interaction and Increasing Digital Literacy in Ibu Sibuk Community

Juan Prince Adeliant; Tangguh Okta Wibowo; Andiani Fitri Febrina; Chelsea Roxanne; Gabriella Christie Kartadibrata; Khairul Syafuddin

doi:10.55927/mudima.v3i8.4919

Authors

Juan Prince Adeliant Faculty of Communication Science, Multimedia Nusantara University
Tangguh Okta Wibowo Faculty of Communication Science, Multimedia Nusantara University
Andiani Fitri Febrina Faculty of Communication Science, Multimedia Nusantara University
Chelsea Roxanne Faculty of Communication Science, Multimedia Nusantara University
Gabriella Christie Kartadibrata Faculty of Communication Science, Multimedia Nusantara University
Khairul Syafuddin Faculty of Communication Science, Universitas Sahid

DOI:

https://doi.org/10.55927/mudima.v3i8.4919

Keywords:

Communication, Community, Technology, Ibu Sibuk, Digital Literacy

Abstract

Digital transformation involves deep changes in businesses and organizations, with maximizing changes and opportunities in technology and social impact as top priorities. Further research was conducted to analyze the effects of digital transformation on communication in communities and identify effective strategies to overcome communication breakdowns arising from technological change. This research discusses the important role of communication technology in a community, namely the IbuSibuk community. The method used is a case study, with the data collection technique being structured interviews. The results showed that the use of communication technology has a significant role in facilitating social interaction, information exchange, and the self-development of members in the IbuSibuk Community. Platforms such as Instagram, WhatsApp, and Telegram allow members to share information, ideas, and support, while identity as a member of IbuSibuk provides additional benefits, such as the opportunity to collaborate with brands or companies. There are some technical barriers and a lack of digital literacy that affect the use of technology in the community. Therefore, efforts are needed to improve digital literacy so that all members can utilize technology effectively and participate actively in the community. Improving digital literacy includes aspects of digital ethics, digital culture, and digital safety. Support and education on the use of technology can be organized through external initiatives as well as internal activities within the IbuSibuk community

References

Ahmad, I. F. (2022). Urgensi Literasi Digital di Indonesia pada Masa Pandemi COVID-19 : Sebuah Tinjauan Sistematis. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 2(1), 1–18.

Apriliani, S. R. (2020). Computer-Mediated Communication sebagai Sarana Presentasi Diri Guru PAUD. Jurnal Ilmu Komunikasi dan Humaniora. 2(2), 80-94.

Epranata, D. R., & Bangun, C. R. (2022). Strava: participatory culture and community engagement of rocc members. Jurnal Komunikasi Profesional, 6(1), 1–15. https://doi.org/10.25139/jkp.v6i1.4324

Ginting, R. V. B., Arindani, D., Lubis, C. M. W., & Shella, A. P. (2022). Literasi Digital Sebagai Wujud Pemberdayaan Masyarakat di Era Globalisasi. Jurnal Pasopati, 3(2), 118–122.

Hutchinson, A. (24 Februari 2021). New Report Looks at the Rising Influence of Online Communities. Social Media Today. Diakses pada 28 Maret 2023, dari https://www.socialmediatoday.com/news/new-report-looks-at-the-rising-influence-of-online-communities/595677/

Juditha, C. (2020). People Behavior Related To The Spread Of Covid-19’s Hoax. Jurnal Pekommas, 5(2), 105–116. https://doi.org/10.30818/jpkm.2020.2050201

Kurniawan, D. (2018). Komunikasi model laswell dan stimulus-organism-response dalam mewujudkan pembelajaran menyenangkan. Jurnal Komunikasi Pendidikan. 2(1). 60

Nugroho, A. C., & Stoffers, J. (2020). Market competition and agency problem: A study in Indonesian manufacturing companies. Jurnal Dinamika Manajemen. 11(1).

Pradana, Y. (2018). Atribusi Kewargaan Digital dalam Literasi Digital. Untirta Civic Educational Journal, 3(2), 168–182.

Prawiro, M. (2018) Pengertian Komunitas: Arti, Manfaat, Jenis, dan Contohnya, Maxmanroe. Available at: https://www.maxmanroe.com/vid/sosial/pengertian-komunitas.html (Accessed: 03 July 2023).

Rahmawan, D., Mahameruaji, J. N., & Anisa, R. (2019). Pengembangan Konten Positif Sebagai Bagian dari Gerakan Literasi Digital. Jurnal Kajian Komunikasi, 7(1), 31.

Rianto, P. (2019). Literasi Digital dan Etika Media Sosial di Era Post-Truth. Interaksi: Jurnal Ilmu Komunikasi, 8(2), 24–35.

Sahidillah, M. W., & Miftahurrisqi, P. (2019). Whatsapp Sebagai Media Literasi Digital Siswa. Varia Pendidikan, 31(1), 52–57.

Siswanto, R. (2022) Transformasi Digital Dalam Pemulihan pendidikan Pasca Pandemi, Beranda - Direktorat Guru Pendidikan Dasar. Available at: https://gurudikdas.kemdikbud.go.id/news/transformasi-digital-dalam-pemulihan-pendidikan-pasca-pandemi (Accessed: 03 July 2023).

Soerono, A. N., Tjahjono, M. E. S., & Sutjipto, H. (2019). Pengaruh media richness terhadap user trust dan persepsi corporate social responsibility. Jurnal Akuntansi. 6(1), 20-38. http://dx.doi.org/10.30656/jak.v6i1.944

Sutrisna, I. P. G. (2020). Gerakan Literasi Digital pada Masa Pandemi Covid-19. Stilistika, 8(2), 268–283.

Syah, R., Darmawan, D., & Purnawan, A. (2019). Analisis faktor yang mempengaruhi kemampuan literasi digital. Jurnal Akrab. 10(2), 60-69.

Szakács-Behling, Simona. (2010). Book Review: William Outhwaite's "European Society". European Societies. 12. 597-598.

Utomo, P., Kurniasari, F., & Purnamaningsih, P. (2021). The Effects of Performance Expectancy, Effort Expectancy, Facilitating Condition, and Habit on Behavior Intention in Using Mobile Healthcare Application. International Journal of Community Service & Engagement, 2(4), 183–197. https://doi.org/10.47747/ijcse.v2i4.529