The Influence of Human, Organization, and Technological Factors on User Satisfaction of the MCH E-Cohort Application in Jambi (Case Study of Jambi City Puskesmas)
DOI:
https://doi.org/10.55927/mudima.v4i1.7689Keywords:
HOT-Fit Model, MCH E-Cohort, User SatisfactionAbstract
The study aims to determine the direct influence of Human, Organizational, and Technological Factors on Maternal and Child Health (MCH) e-Cohort user satisfaction. This type of research is quantitative research using SEM-PLS. using primary data with a total sampling of 78 respondents from twenty health centers in Jambi City. The results showed that there was a direct relationship between Human and Technological factors on MCH e-cohort user satisfaction at the Jambi City Health Center, and there was no relationship between Organization and MCH e-cohort user satisfaction at the Jambi City Health Center
References
Asih Prasetyowati, R. K. (2016). The Influence of Hot Factors (Human, Organizational, and Technological) on Primary Care Information System User Satisfaction in the Semarang City Region.63–67.
Bappenas. (2022). Minimum Service Standard (MSS) Levelling Study Report. https://sikompak.bappenas.go.id/pembelajaran/view/56/id/other_doc/Laporan Minimum Service Standard Levelling Study/download.pdf
Febrita, H., Martunis, Syahrizal, D., Abdat, M., & Bakhtiar. (2021). Analysis of Hospital Information Management System Using Human Organization Fit Model. Indonesian Journal of Health Administration, 9(1), 23–32. https://doi.org/10.20473/jaki.v9i1.2021.23-32
Gibson, & Ivancevich, D. (1996). Organisasi Jilid I (8th ed.). Binarupa Aksara.
Ningrum, N. S., & Budiani, M. S. (2023). The Relationship between Perceived Usefulness and Customer Satisfaction in Users of Health Application X. Udayana Journal of Psychology,10(1), 261. https://doi.org/10.24843/jpu.2023.v10.i01.p06
Puspita, S. C., Supriyantoro, ., & Hasyim, . (2020). Analysis of Hospital Information System Implementation Using the Human-Organization-Technology (HOT) Fit Method: A Case Study Hospital in Indonesia. European Journal of Business and Management Research, 5(6), 1–8. https://doi.org/10.24018/ejbmr.2020.5.6.592
Soraya, I., Adawiyah, W. R., & Sutrisna, E. (2019). Testing the Hot Fit Model on the Drug Management Information System at the Pharmacy Installation Rsgmp Unsoed Purwokerto. Journal of Economics, Business, and Accounting, 21(1), 1–16. https://doi.org/10.32424/jeba.v21i1.1261
Yusof, M. M., Kuljis, J., Papazafeiropoulou, A., & Stergioulas, L. K. (2008). An evaluation framework for Health Information Systems: human, organization and technology-fit factors (HOT-fit). International Journal of Medical Informatics, 77(6), 386–398.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Ghinanissa Azzahra Dustar, Sri Achadi Nugraheni, Cahya Tri Purnami
This work is licensed under a Creative Commons Attribution 4.0 International License.