The Influence of Human, Organization, and Technological Factors on User Satisfaction of the MCH E-Cohort Application in Jambi (Case Study of Jambi City Puskesmas)

Ghinanissa Azzahra Dustar; Sri Achadi Nugraheni; Cahya Tri  Purnami

doi:10.55927/mudima.v4i1.7689

Authors

Ghinanissa Azzahra Dustar Diponegoro University
Sri Achadi Nugraheni Diponegoro University
Cahya Tri Purnami Diponegoro University

DOI:

https://doi.org/10.55927/mudima.v4i1.7689

Keywords:

HOT-Fit Model, MCH E-Cohort, User Satisfaction

Abstract

The study aims to determine the direct influence of Human, Organizational, and Technological Factors on Maternal and Child Health (MCH) e-Cohort user satisfaction. This type of research is quantitative research using SEM-PLS. using primary data with a total sampling of 78 respondents from twenty health centers in Jambi City. The results showed that there was a direct relationship between Human and Technological factors on MCH e-cohort user satisfaction at the Jambi City Health Center, and there was no relationship between Organization and MCH e-cohort user satisfaction at the Jambi City Health Center

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