MARISA NOVANI; DJOKO WIDADGO. Analisis Pengaruh Pelayanan Terhadap Kepuasan Penumpang di Area Drop Zone dan Pick Up Zone Bandar Udara Internasional Lombok ( Nusa Tenggara Barat ). Jurnal Multidisiplin Madani, [S. l.], v. 2, n. 4, p. 1779–1794, 2022. DOI: 10.55927/mudima.v2i4.295. Disponível em: https://journal.formosapublisher.org/index.php/mudima/article/view/295. Acesso em: 7 jun. 2026.