Marisa Novani, and Djoko Widadgo. “Analisis Pengaruh Pelayanan Terhadap Kepuasan Penumpang Di Area Drop Zone Dan Pick Up Zone Bandar Udara Internasional Lombok ( Nusa Tenggara Barat )”. Jurnal Multidisiplin Madani 2, no. 4 (April 29, 2022): 1779–1794. Accessed August 31, 2026. https://journal.formosapublisher.org/index.php/mudima/article/view/295.