Pratiwi Bimalaya, and Yulia Aji Puspitasari. “Pengaruh Kualitas Pelayanan Petugas Check-in Counter Terhadap Kepuasan Penumpang Maskapai Wings Air Di Bandar Udara Sultan Muhammad Salahuddin Bima”. Jurnal Multidisiplin Madani 2, no. 9 (September 30, 2022): 3583–3588. Accessed November 10, 2024. https://journal.formosapublisher.org/index.php/mudima/article/view/1223.