Implementation of Digital Payment in Mitigation of Fraud Risk at Hotel Conrad Bali

Ni Made Tiana  Fadya; Ida Ayu Putri  Widawati; Ni Made Sri  Rukmiyati

doi:10.55927/fintech.v2i4.11270

Authors

Ni Made Tiana Fadya Politeknik Pariwisata Bali
Ida Ayu Putri Widawati Politeknik Pariwisata Bali
Ni Made Sri Rukmiyati Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55927/fintech.v2i4.11270

Keywords:

Implementation, Digital Payment, Fraud Risk

Abstract

This study aims to be a fraud risk mitigation strategy in managing payment transactions. This study is a qualitative study. Data collection by interviews, documentation studies, and observations. Data analysis techniques used in this study are data reduction, data presentation, and drawing conclusions. The results of this study indicate that digital payments in payment transactions at Conrad Bali use internet banking. Conrad Bali conducts a longitudinal risk evaluation to identify fraud and applies a clear separation of duties. Conduct routine audits of security systems and internal controls to ensure employee effectiveness. Authorization is carried out with three security procedures, namely transaction maker (account payable and paymaster), approver/checker (chief accountant, OIBH, director of finance, and general manager) and releaser (general manager and owner).

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