The Influence of Transformational Leadership, Job Satisfaction on Organizational Citizenship Behavior Mediated by Employee Engagement at Bank Sumsel Babel

Andry Fallash; Sulaiman Helmi; Muji Gujarto; Dina Mellita

doi:10.55927/fjmr.v3i10.11545

Authors

Andry Fallash Universitas Bina Darma
Sulaiman Helmi Universitas Bina Darma
Muji Gujarto Universitas Bina Darma
Dina Mellita Universitas Bina Darma

DOI:

https://doi.org/10.55927/fjmr.v3i10.11545

Keywords:

Transformational Leadership, Job Satisfaction, Employee Engagement

Abstract

This article examines the effect of transformational leadership and job satisfaction on Organizational Citizenship Behavior (OCB) with employee engagement as the mediation at Bank Sumsel Babel. This study uses a quantitative approach with data collection through employee surveys. The results of the analysis indicate that transformational leadership and job satisfaction have a significant positive effect on OCB. In addition, employee engagement is proven to mediate the relationship between transformational leadership, job satisfaction, and OCB. These findings underscore the importance of strengthening employee engagement in improving constructive organizational behavior, with implications for human resource management practices in the banking sector.

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