Analysis of Administrative Services through Online Submission of the Surabaya KNG (Klampid New Generation) Application
DOI:
https://doi.org/10.55927/fjsr.v1i7.2350Keywords:
Administrative Services, Population Administration, KNG Surabaya ApplicationAbstract
Public services are services provided by the government to the community starting from population administration services, health services, and educational services in accordance with the 1945 Constitution regulations regarding matters to meet the basic needs of every citizen. Public services are listed in Article 1 Paragraph (1) of Law Number 25 of 2009 concerning Public Services which are activities or series in the framework of fulfilling service needs in accordance with statutory regulations for every citizen and population of goods and services that must be fulfilled by administrative state. For this reason, the government continues to develop new innovations, especially population administration so that people can easily take care of all administrative management, especially their population. Klampid New Generation) issued by the Surabaya City Population and Civil Registration Service can be an easier independent online service innovation by utilizing currently developing technology
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Dhion Gama Putra, Ratih Nur Pratiwi, T. (2015). PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT (Studi pada Dinas Kependudukan dan Pencatatan Sipil Kota Blitar) Dhion. Administrasi Publik, 3(12), 2118–2122.
Disdukcapil. (2021). Profil Perkembangan Kependudukan Kota Surabaya 2021. 1.
Dispendukcapil Surabaya. (2022). Dinas Kependudukan Dan Pencatatan Sipil Kota Surabaya. Dinas Kependudukan Dan Pencatatan Sipil Kota Surabaya. https://disdukcapil.surabaya.go.id/
Engel. (2014). gabungan Teori Administrasi. In Paper Knowledge . Toward a Media History of Documents.
Undang-undang. (2014). Undang-Undang Nomor 5 Tahun 2014 Tentang Administrasi Kependudukan. Kementerian Hukum Dan Hak Asasi Manusia, 1–104.sc.syekhnurjati.ac.id/esscamp/aturan/APARATUR_SIPIL_NEGARA_(ASN).pdf%5Cn
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Copyright (c) 2022 Tita Dwi Agustin, Yusuf Hariyoko
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