The Effect of Self-Efficacy, Competence, Work Discipline, Employee Engagement on Work Performance and Work Motivation: Empirical Study on Umrah Travel Agency

Didin  Sjarifudin; Tri Widyastuti; Istianingsih; Sugeng Suroso

doi:10.55927/fjsr.v2i12.6963

Authors

Didin Sjarifudin Universitas Bhayangkara Jakarta Raya, Jakarta
Tri Widyastuti Universitas Bhayangkara Jakarta Raya, Jakarta
Istianingsih Universitas Bhayangkara Jakarta Raya, Jakarta
Sugeng Suroso Universitas Bhayangkara Jakarta Raya, Jakarta

DOI:

https://doi.org/10.55927/fjsr.v2i12.6963

Keywords:

Self Efficacy, Competence, Work Discipline, Employee Engagement, Work Performance, Work Motivation

Abstract

The purpose of the research to be conveyed is to find the influence between the variables in this paper between independent variables and dependent variables. This study used a survey method. Testing the proposed hypothesis involves the use of statistical expressions or structural models suitable for causal analysis. Therefore, the method used in this study is a quantitative approach with correlational research, which is a type of research that aims to find out whether there is a relationship between several variables (Cooper and Schlinder, 2006). The population in this study is employees of Umrah travel agencies from several Umrah bureaus in Jakarta, Bekasi, Depok, a population of 37 employees with purposive Sampling, Data Analysis Techniques using simple regression analysis assisted by SPSS version 25

Downloads

Download data is not yet available.

References

Ali, I., & Simamora, R. (2022). Effect of Work Discipline and Work Motivation on Employee Performance. Almana : Jurnal Manajemen Dan Bisnis.

Andriana, M., & Ardi, A. (2022). Pengaruh Servant Leadership dan Digital Competence terhadap Job Satisfaction dan Work Performance dengan Mediasi Work Motivation di Sekolah XYZ Jakarta Barat. JIIP - Jurnal Ilmiah Ilmu Pendidikan.

Bentué, J. M., Ávila-Rondón, M., & Alfaro-Pozo, R. (2018). ANALYSIS OF KNOWLEDGE, PERCEPTION AND ASSESSMENT OF INNOVATION AND ENTREPRENEURSHIP COMPETENCE BY BACHELOR’S DEGREE STUDENTS.

Binwani, N. H. (2022). A Study to Identify Intrinsic Factors Influencing Job Motivation of Employees in the Hotel Industry in Malaysia: A Case Study on THKL, a Five-Star Hotel in Kuala Lumpur, Malaysia. Asian Journal of Research in Business and Management.

Brekke, J. S. (2014). A Science of Social Work, and Social Work as an Integrative Scientific Discipline. Research on Social Work Practice, 24, 517–523.

Campbell, J. P., & Wiernik, B. M. (2015). The Modeling and Assessment of Work Performance.

Çetin, F., & Aşkun, D. (2018). The effect of occupational self-efficacy on work performance through intrinsic work motivation. Management Research Review, 41(2), 186–201. https://doi.org/10.1108/MRR-03-2017-0062

Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89–136.

Dåderman, A. M., Ingelgård, A., & Koopmans, L. (2020). Cross-cultural adaptation, from Dutch to Swedish language, of the Individual Work Performance Questionnaire. Work, 65(1), 97–109. https://doi.org/10.3233/WOR-193062

Dari, S. U. (2022). The Effect of Work Discipline and Work Motivation on the Performance of Abab Subdistrict Office Employees, PALI Regency. International Journal of Marketing & Human Resource Research.

Dhiman, M. C., & Katou, A. A. (2019). Idiosyncratic Deals and Organizational Performance. Handbook of Research on International Travel Agency and Tour Operation Management.

Djunaid, I. S. (2021). PENYULUHAN PENTINGNYA PEMAHAMAN SISWA SMK PARIWISATA TENTANG SKILL YANG DIBUTUHKAN DALAM DUNIA KERJA PARIWISATA DI SMK DARMAWAN BOGOR. Jurnal Pengabdian Dan Kewirausahaan.

Eller, L. S., Lev, E. L., Yuan, C., & Watkins, A. V. (2016). Measurement , Outcomes , and Implications Search terms : Author contact : 0(0), 1–11.

Fahriana, C., & Sopiah. (2022). The influence of work motivation on employee performance. Asian Journal of Economics and Business Management.

Febri, C. A., & Susilawati, A. (2022). Productivity Improvement Based Systematic Layout Planning and 5S (Case Study: CV. Mutya, Indonesia). The Journal of Ocean, Mechanical and Aerospace -Science and Engineering- (JOMAse).

Gottman, J. M., Coan, J., Carrere, S., Swanson, C., Gottman, J. M., Coan, J., Carrere, S., & Swanson, C. (1998). Predicting Marital Happiness and Stability from Newlywed Interactions Published by : National Council on Family Relations Predicting Marital Happiness and Stability from Newlywed Interactions. Journal of Marriage and Family, 60(1), 5–22. https://doi.org/10.1002/job

Hadi, P. (2023). The influence of self-efficacy on employee performance mediated by work motivation and work engagement. International Journal of Research in Business and Social Science (2147- 4478).

Hunter, J. R., Gordon, B. A., Bird, S. R., & Benson, A. C. (2018). Perceived barriers and facilitators to workplace exercise participation. International Journal of Workplace Health Management.

Irshad, H., Umar, K. M., Rehmani, M., Khokhar, M. N., Anwar, N., Qaiser, A., & Naveed, R. T. (2021). Impact of Work-From-Home Human Resource Practices on the Performance of Online Teaching Faculty During Coronavirus Disease 2019. Frontiers in Psychology, 12(October), 1–10. https://doi.org/10.3389/fpsyg.2021.740644

Landers, R. N., Bauer, K. N., & Callan, R. C. (2017). Gamification of task performance with leaderboards: A goal setting experiment. Computers in Human Behavior, 71, 508–515.

Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705.

Longo, L., Wickens, C. D., Hancock, P. A., & Hancock, G. M. (2022). Human Mental Workload: A Survey and a Novel Inclusive Definition. Frontiers in Psychology, 13(June), 1–26. https://doi.org/10.3389/fpsyg.2022.883321

Ma, K., Chutiyami, M., Zhang, Y., & Nicoll, S. (2021). Online teaching self-efficacy during COVID-19: Changes, its associated factors and moderators. Education and Information Technologies, 26(6), 6675–6697. https://doi.org/10.1007/s10639-021-10486-3

Mandey, S. L. (2015). PENGARUH DISIPLIN KERJA, KOMPETENSI, DAN MOTIVASI TERHADAP KINERJA PEGAWAI PADA KANTOR BADAN PENANGGULANGAN BENCANA DAERAH PROVINSI SULAWESI UTARA INFLUENCE OF WORK DISCIPLINE, COMPETENCE, AND MOTIVATION TOWARD EMPLOYEES WORK PERFORMANCE TO REGIONALDISASTER MANAGEMENT AGENCY.

Maryani, Y., Entang, M., & Tukiran, M. (2021). The Relationship between Work Motivation, Work Discipline and Employee Performance at the Regional Secretariat of Bogor City. IJOSMAS : International Journal of Social and Management Studies, 2(2), 1–16.

Monteiro, R., Monteiro, D., Torregrossa, M., & Travassos, B. (2021). Career Planning in Elite Soccer: The Mediating Role of Self-Efficacy, Career Goals, and Athletic Identity. Frontiers in Psychology, 12(July), 1–7. https://doi.org/10.3389/fpsyg.2021.694868

Munir, M., & Arifin, S. (2021). The Influence of Work Motivation and Self-Efficacy on Employee Performance. Jurnal Simki Economic.

Nawangsari, L. C., & Sutawidjaya, A. H. (2019). Talent Management in Mediating Competencies and Motivation to Improve Employee’s Engagement. International Journal of Economics and Business Administration.

Ng, I. Y. H. (2014). New Social Work Definition, New Research Opportunities, New Perspectives. Asia Pacific Journal of Social Work and Development, 24, 127–128.

Nuraeni, N., Ahmad, G., Matin, M., Sulaiman, S., & Izhari, F. (2022). The Effect of Work Motivation and Work Discipline on Employee Performance and Work Competency As a Mediating Variable At Pt. Bprs Al Salaam Amal Salman, Depok City, West Java. Journal of Economics, Management, Entrepreneurship, and Business (JEMEB), 2(1), 13–20. https://doi.org/10.52909/jemeb.v2i1.80

Odag, Ö., Wallin, H. R., & Kedzior, K. K. (2016). Definition of Intercultural Competence According to Undergraduate Students at an International University in Germany. Journal of Studies in International Education, 20, 118–139.

Ok, A. B., & Vandenberghe, C. (2016). Organizational and career-oriented commitment and employee development behaviors. Journal of Managerial Psychology, 31(5), 930–945. https://doi.org/10.1108/JMP-04-2015-0157

Pozzi, G., Pigni, F., & Vitari, C. (2014). Affordance Theory in the IS Discipline: a Review and Synthesis of the Literature. Americas Conference on Information Systems.

Putra, A., & Nilasari, M. (2023). PENGARUH WORK DESIGN, ORGANIZATIONAL CULTURE, WORK COMPETENCE TERHADAP EMPLOYEE PERFORMANCE MELALUI WORK MOTIVATION. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi).

Russel, J. (2014). Work Motivation of Secondary School Teachers in Relation to Organizational Climate.

Sandi, H., Yunita, N. A., Heikal, M., ilham, R. N., & Sinta, I. (2021). Relationship Between Budget Participation, Job Characteristics, Emotional Intelligence and Work Motivation As Mediator Variables to Strengthening User Power Performance: An Emperical Evidence From Indonesia Government. MORFAI JOURNAL.

Sanpakdee, M., Somjai, S., & Suksod, P. (2019). THE INFLUENCE OF EMPLOYEE WELBEING, EMPLOYEE MOTIVATION, EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL CULTURE FOR TOURISM FIRM PERFORMANCE IN THAILAND.

Schuck, M., & Wollard, K. K. (2013). A Historical Perspective of Employee Engagement: An Emerging Definition.

Shrestha, N. K., Burke, P. C., Nowacki, A. S., Terpeluk, P., & Gordon, S. M. (2022). ce pt e d an us cr ip t Ac ce pt e us cr t. 1–22.

Siefer, K., Leuders, T., & Obersteiner, A. (2021). Which Task Characteristics Do Students Rely on When They Evaluate Their Abilities to Solve Linear Function Tasks? – A Task-Specific Assessment of Self-Efficacy. Frontiers in Psychology, 12(March), 1–14. https://doi.org/10.3389/fpsyg.2021.596901

Sierra-Huedo, M. L., & Nevado-Llopis, A. (2022). Promoting the Development of Intercultural Competence in Higher Education Through Intercultural Learning Interventions. Revista Electrónica Educare.

Spirin, O. M., Mintii, I. S., Rakov, S. A., Mariya, P., Shyshkina, Spivakovsky, A., Tsidylo, I., & Yaroshenko, O. (2020). Digital competence of pedagogical university student: definition, structure and didactical conditions of formation. CTE.

Strizhova, E. A., & Gusev, A. N. (2014). Diagnostics of work motivation in situation of solving task: methodology and method. National Psychological Journal, 14, 52–59.

Susanto, P. C. (2021). COACHING AND MENTORING EDUCATION TO IMPROVE THE COMPETENCE OF FINAL-SEMESTER STUDENTS. Proceedings International Conference on Education Od Suryakencana 2023, 321–326.

Susanto, P. C., Ali, H., Sawitri, N. N., & Widyastuti, T. (2023). Strategic Management: Concept, Implementation, and Indicators of Success (Literature Review). Siber Journal of Advanced Multidisciplinary, 1(2), 1–11.

Susanto, P. C., Hidayat, W. W., Widyastuti, T., Transportasi, I., Jakarta, U. B., Keuangan, I., Asia, I., Author, C., & Candra, P. (2023). Analysis of Resilience and Competence on Employee Performance through Intervening Key Performance Indicator Variables. Indonesian Journal of Business Analytics (IJBA), 3(3), 899–910. https://doi.org/https://doi.org/10.55927/ijba.v3i3.4274

Susanto, P. C., Sawitri, N. N., & Suroso, S. (2023). Human Resource Business Partners : Recruitment , Coaching , and Leadership Development. Internasional Journal of Integrative Sciences, 2(4), 469–482. https://doi.org/https://doi.org/10.55927/ijis.v2i4.3680

Susanto, P. C., Soehaditama, J. P., & Benned, M. (2023). Determination of Motivation and Career Development : Analysis of Training , Competence. Proceeding International Conference on Religion, Science and Education, 2, 273–279.

Thamrin AR, M., Saribanon, E., Rahmawati, A., D Sucipto, Y., & Susanto, P. C. (2022). Determinant Job Satisfication and Performance Employee: Analysis Competence, Training, Job Experince. International Journal Of Artificial Intelligence Research, 6(1.2). https://doi.org/https://doi.org/10.29099/ijair.v6i1.2.641

van Tuin, L., Schaufeli, W. B., Van den Broeck, A., & van Rhenen, W. (2020). A Corporate Purpose as an Antecedent to Employee Motivation and Work Engagement. Frontiers in Psychology, 11(September). https://doi.org/10.3389/fpsyg.2020.572343

Ward, E. (2019). Junior doctor engagement: what is it, why does it matter and what the workplace can do to improve it. BMJ Leader, 3, 62–64.

Wisesa, P. N. P. A., Kepramareni, P., & Widnyana, I. W. (2022). The Effect of Work Discipline and Communication on Work Motivation and Performance of Agricultural Officer of Denpasar City, Indonesia. European Journal of Business and Management Research.

Witemeyer, H., Ellen, P. S., & Straub, D. W. (2013). Validating a Practice-Informed Definition of Employee Engagement. Organizations & Markets: Motivation & Incentives EJournal.

Wiyanto, H., Widayati, C. C., & Marliya, S. (2022). THE INFLUENCE OF ORGANIZATIONAL CULTURE, SELF EFFICACY AND WORK MOTIVATION FOR EMPLOYEE PERFORMANCE. Dinasti International Journal of Education Management And Social Science.

Zammitti, A., Magnano, P., & Santisi, G. (2021). The Concepts of Work and Decent Work in Relationship With Self-Efficacy and Career Adaptability: Research With Quantitative and Qualitative Methods in Adolescence. Frontiers in Psychology, 12(March), 1–9. https://doi.org/10.3389/fpsyg.2021.660721