The Performance Determinants of Employees of Zakat Collector (Amil) Institution: Case Study of Collectors and Empowerers of National-Scale Zakat Collector Institutions in Indonesia

Endang Saefuddin Mubarok; Achmad Soleh; Wiwin Wiwin; Rahmat Hidayat; Rukun Santoso; Krismayadi Krismayadi; Asep Zamzam Subagja

doi:10.55927/ijar.v3i7.10066

Authors

Endang Saefuddin Mubarok Islamic University of Jakarta
Achmad Soleh Islamic University of Jakarta
Wiwin Wiwin Islamic University of Jakarta
Rahmat Hidayat Islamic University of Jakarta
Rukun Santoso Islamic University of Jakarta
Krismayadi Krismayadi Binawan University
Asep Zamzam Subagja Duta Bangsa Islamic Institute

DOI:

https://doi.org/10.55927/ijar.v3i7.10066

Keywords:

Motivation, Training, Competence, Performance

Abstract

The goal of this research was to determine how competence functions as a mediator between performance, training, and motivation. This study performed a multivariate analysis with a descriptive and explanatory quantitative strategy. The research sample consisted of 80 respondents selected by employing a proportional sampling technique. Data were collected through an instrument questionnaire and analyzed using the partial least squares (PLS) approach of structural equation modeling (SEM). The results showed that: Motivation and training both have a substantial impact on performance; Motivation and training both have a substantial impact on performance; Competence has a significant role in performance as a mediator variable, competence has a considerable ability to mediate the influence of motivation and training on performance. The results of the calculation of the square value of multiple correlations (R2) of 0.274 and 0.572 respectively show the strength of the competence dependent variable and employee performance.

Downloads

Download data is not yet available.

References

Afzalurrahman, (1997) “Prophet Muhammad as a Trader”, Jakarta, Swarna Bhumy Foundation Publisher.

Amstrong, Mickael., & Baron, Angela. 1998. Performance Management, London, Institute of Personal and Development.

Aguinis, Herman., & Kreiger, Kurt. 2009. Benefits of Training and Development for Individuals and Teams, Organizations and Society. Annual Reviews Furter 2009, 60: 451-74.

Bernarddin, H.J., & Russel, J.E.A. 2003. “Human Resources Management: An Experimental Approach” Singapore; McRaw-Hill, Inc.

Buckley, Roger., & Caple, Jim. 2009. Theory and Practice of Training. London, Kogan Page. Ica

Bagozzi, Rezard P., & Yi, Youyae. 1998. On The Use of Structural Equation Models in Experience Designs. Journal of Marketing Research, Augt.

Cushway, Barry. 2002. Human Resources Management. Singapore: Cogan Page

Campbell, J. P. 1990. Modeling The Performance Prediction Problem in Industrial and Organizational Psychology”. In M. D. Dunnette & L. M. Hough (Eds.) Handbook of Industrial and Organizational Psychology (pp. 687-732). Palo Alto, CA: Consulting Psychologists Press, Inc.

Dessler, Gary. 20113. Human Resources Management. Thirteenth Edition. USA: Pearson Global Edition.

Effendi, Sagito., & Suardi, 2020, The Influence of Leadership Style, Competence, and Compensation on Employee Performance and its Impact on Organizational Performance in Kementerian Pertanian (Ministry of Agriculture). Journal of Social Studies, Volume 1, No. 1

Fletcher, C., & Williams, R. 1996. Performance Management, Job Satisfaction and Organizational Commitment. British Journal of Management, Vol. 10. P. 169-179.

Ghazali, Imam. 2008. Structural Equation Modeling: Metode Alternatif dengan Partial Least Square (Structural Equation Modeling: Alternative Method with Partial Least Square). Semarang: Diponegoro University Publishing Department.

Habiburrahmanuddin, Nurul. 2022. “Community-Based Education in the Quran”. Jakarta, Institute PTIQ

Hair, Joseph F., Jr. Black William C., Babin Barry J. and Ralph E. Anderson. 2021. Multivariate Data Analysis: A Global Perspective. Seventh Edition. New Jersey: Pearson Prentice Hall.

Herger, Paul., & Gonczi, Andrew. 1996. “What is Competence?”, Journal of Medical Teacher, Vol. 18, No. 1

Hair, Jr, et.al. 2010. “Multivariate Data Analysis”, (7th ed.). United States: Pearson.

Kreitner, Robert., & Angelo Kinicki. 2009. Perilaku Organisasi (Organizational Behavior), Indonesian Edition, Jakarta, Salemba Empat Publisher.

Karyono, Indradew, Rhian., & R/Syah, Tantri Yanuar. 2020.‘The Work Motivation Effect, Training and Competence on the Employee Performance Over Kemayoran Hotel”. Journal of Multidisciplinary Academics”, Vol. 4. No (3)

Kumar, N., & R. C. Rosse. 2010. Examining The Link Between Islamic Work Ethic and Innovation Capability. Journal of Management Development 29 (1) p. 79-93.

Mubarok, E. Saefuddin. 2017. Manajemen Sumber Daya Manusia: Pengantar Keunggulan Bersaing (Introduction to Competitive Advantage). Jakarta, In Media Publisher.

Mubarok, Endang Saefuddin & Hidayatullah Putra. 2018. The Influence of Training, Competence, and Motivation on Employees Performance of Workers Social Security Agency in Banten Province, Indonesia. Journal of Economics and Sustainable Development Vol. 9. No. 4

Mubarok, Endang Saefuddin., Ronita & Bandawaty, Euis. 2021. Determinants of Employee Performance Mediated by Organizational Commitment. Ilomata International Journal of Management (IIJM), Volume 2, Issue 3, July 2021

Mathis, Robert L. & John H. Jackson. 2002. Manajemen Sumber Daya Manusia. Indonesian Edition. Jakarta: Salemba Empat Publisher.

Misra, Mahmud., Sapiri, Muhtar., & Zaidin, Arifin., 2021, The Influence of Leadership Style, Competence and Organizational Culture on Civil Servent Performance Through Work Motivation and Job Satisfaction et Regional IV BKN Makasar, Dinasti International Journal of Management Scince (DIJMC), Volume 2, Issue 6, July

McClelland, David.. 1987. Human Motivation. New York: Bombridge University Press

Mubarok, Endang Saefuddin., & Juwiko Darmawan. 2019. The Influence of Training, Motivation, and Work Ethics on the Internal Communication and Their Impact on The Employee Performance. European Journal of Business and Management Vol. 11 No. 24

Noe, Raymond A., et al. 2014. “Manajemen Sumber Daya Manusia: Mencapai Keunggunalan Bersaing (Human Resource Management: Achieving Competitive Advantage)” Indonesian Edition, Jakarta, Salemba Empat Publisher.

Prokesch, S. 1997. Unleashing the Power of Learning: An Interview With British Petroleum's John Browne. Harvard Business Review, Vol. 75. No. 5

Pfeffer, J. 1998. The Human Equation-Building Profits by Putting People First. Harvard Business School Press.

Peter, P. 1981. Construct Validity: A Review of Basic Issues and Marketing Practices”, Journal of Marketing Research, 18 (May), 133-145

Rees, David., & McBain, Richard. 2007. People Management: Challenges and Opportunities. Jakarta, Kencana Prenada Media Group

Robbins, Stephen P. 2003. Perilaku Organisasi (. Organizational Behavior). Indonesian Edition. Jakarta: PT Index,

Rivai, Veithzal., & Sagala, Silvia. 2012. Manajemen Sumber Daya Manusia Untuk Perusahaan (Human Resources Management for Companies). PT RajaGrafindo Persada

Robbinson, P. Stephen & Timothy A. Judge. 2011. Organizational Behavior. New Jersey: Prentise Hill.

Roeleejanto, Chaterina., Basir, Nurdu., Payaman, Qtto R., & Pahlevi, Cepi., 2015, Effect of Leadership competence, and Work Dicipline on The Application of Total Quality Management and Employee’ Performance for The Accredetation Status Achievement of Government Hospital in Jakasta, Indonesia, Scientific Research Journal (SCIRJ), Volume III, Issue XI, November

Suzan, Naftalli., Prawansa, Dian., & Umar. Fauziah. 2021. “The Effect of Motivation and Job Training on Improving Teachers Competence and Performance at “AAA: Private Schools in Makasar City”. Hasanuddin Journal of Applied Business and Entrepreneurship, Vol. 4, No. 4 (2021)

Saks, Alan M., & Coucoun, Robert R. 2010. “Managing Performance Through Training and Development”. 8th Edition, HRM. Nelson Series in Human Resources Management

Sedarmayanti. 2017. “Perencanaan dan Pengembangan Sumber Daya Manusia” (Human Resources Planning and Development). Bandung, PT Refika Aditama

Spencer, Lyle M, Jr., & Spencer, Signe M. 1993. “Competitive Work”. New York, John Wiley & Son, Inc.

Suardika, Eka., 2020, The Role of Motivation in Mediating the Effect of Competence and Leadership on Employee Performance in Outpatient Poly Instalation of Wing RSUP Sanglah Denpasar,Jurnal Ekonomi dan Bisnis JAGADHITA (JAGADHITA Journal on Economics and Business), Vol. 7 No. 2

Syahputra, Hendra. 2020. The Effect of Training, Work Ethics and Motivation on Personnel Performance with Moderated by Competence at the Centre Intelegence Army. Jakarta.

Suardika, Eka. 2020. The Role of Motivation in Mediating the Effect of Competence and Leadership on Employee Performance in Outpatient Poly Instalation of Wing RSUP Sanglah Denpasar. Jurnal Ekonomi dan Bisnis JAGADHITA (JAGADHITA Journal on Economics and Business), Vol.

Subari, S., & Riady, H. 2014. The Influence of Training, Competence, and Motivation toward Employee Performance as Moderated by Internal Communication, American Journal of Business and Management, 4(3), 133-145

Sulantara, I Made., Mareat, Putu Kenza., Sapta, I KKetut Setia., & Kadek Suryanih., 2020, The Effect of Leadership Style and Competence on Employee Performance, European Journal of Business & Management Research (EJBMR), Volume 5, No. 5

Salah, Mohammed Raja Abduraheem., 2016. The Impact of Training and Development on Employees Performance and Productivity. International Journal Management Sciences and Business Reseach, July. Vol. 5. Issue 7

Siriwardena, Prasadi. 2019. Impact on Training and Development on Employee Performance: A Study Managerial Lvel Employees in the Apparel Industry. Colombo: Journal of Advanced Research. Vol. 1. No. 2

Qardawi, Yusuf. 1991. “Hukum Zakat (Zakat Law)”, Indonesian Edition, Jakarta, Litera Antar Nusa.

Sudarmayanti. 2017. Perencanaan dan Pengembangan Sumber Daya Manusi: Untuk Meningkatkan Kompetensi, Kinerja, dan Produktivitas (Human Resources Planning and Development: To Increase Competency, Performance and Productivity). Jakarta, Refika Aditama Publisher

Trujillo, G. S. 2009. “PATHMOX Approach: Segmentation Trees in Partial Least Squares Path Modeling. Barcelona, Spain: Universitat Politecnica de Catalunya.

Wibowo. 2007. Manajemen Kinerja (Performance Management). Jakarta: PT RajaGrafindo Persada.

William, Rothwell J., & Kazanas. H. C. 2003. The Strategy Development of Talent: A Framewoek of Using Talent to Support Your Organization Strategy. Amberts, HRP PressInc

Zwell, Michael. 2000. Creating a Culture of Competence. New York: John Wiley & Son, Inc.