The Effect of Trust, Communication and Commitment on Relationship Quality and its Impact on Oyster Mushroom Supply Chain Performance in Kuningan Regency

Alex Busro Hamdani; Ade Yusuf; Yayat Rahmat Hidayat

doi:10.55927/ijar.v3i9.11330

Authors

Alex Busro Hamdani Program Studi Agribisnis, Fakultas Pertanian, Universitas Swadaya Gunung Jati Cirebon
Ade Yusuf Program Studi Agribisnis, Fakultas Pertanian, Universitas Swadaya Gunung Jati Cirebon
Yayat Rahmat Hidayat Program Studi Agribisnis, Fakultas Pertanian, Universitas Swadaya Gunung Jati Cirebon

DOI:

https://doi.org/10.55927/ijar.v3i9.11330

Keywords:

Trust, Communication, Commitment of Relations, Quality of Relation, Supply Chain Performance

Abstract

The purpose of this study is to determine whether trust, communication, and commitment in relationships have an impact on supply chain performance, with relationship quality as the intervening variable. This study is a case study conducted on mushroom farmers and processors in Kuningan Regency. This study uses trust, communication, and relationship commitment as independent variables, and supply chain performance as the dependent variable, and relationship quality as an intervening variable. The method used is quantitative research with a survey approach. Data from the five variables were analyzed using the Structural Equation Model (SEM) with the help of Smart PLS (Partial Least Square) Software version 3.0. This study involved 150 respondents as samples. The results of the data analysis showed that trust, communication, and relationship commitment positively and significantly affect relationship quality, and the quality of the relationship is able to mediate the influence of the three variables on supply chain performance.

Downloads

Download data is not yet available.

References

Ahda FA. 2009. The influence of supply chain form and supplier company relationship quality in realizing marketing performance through improving supply chain performance [thesis], Semarang: UNDIP

Postgraduate Program. Ahmadi. 2009. Human Resource Management. Jakarta: Rineka Cipta.

Ball O. Michael, Ma Meng, Louiqa Raschid, and Zhao Zhengying. 2002. Supply Chain Infrastructures: System Integration and Information Sharing. School of Business, 1-6.

Capaldo, A. and Giannoccaro, I. (2015), “How does trust affect performance in the supply chain? The moderating role of interdependence”, International Journal of Production Economics, Vol. 166 No. 1, pp. 36-49.

Ferdinand (2006). Management Research Methods: Research Guidelines for Writing Management Science Theses, Dissertations and Dissertations. Semarang: Diponegoro University Publishing Agency.

Ghozali, I. (2006). Multivariate Analysis Application with SPSS Program. Fourth Edition. Semarang: Diponegoro University Publishing Agency.

Hair, et al,. 1995. Multivariate Data Analysis with Reading 4th Edition. New Jersey: Pretince-Hall.

Handoko, T. Hani. 2008. Management. Yogyakarta: BPFE.

Hair, et al,. 1995. Multivariate Data Analysis with Reading 4th Edition. New Jersey: Pretince-Hall.

Hesti Aprianingsih. 2013. Analysis of the Influence of Information Technology Implementation on Supply Chain Performance with Supply Chain Integration as a Mediator in the Textile Industry Sector (TPT). Journal

I Made Sucipta, I Wayan Widia, and I Made Supartha Utama (2016), Strategy for Improving the Performance of Siam Orange Supply Chain Management in the Gunung Mekar Farmers Group, Gianyar Regency, Agricultural Engineering Study Program, Faculty of Agricultural Technology, Udayana University http://ojs.unud.ac.id/index.php/beta Volume 4, Number 2, September, 2016.

Kotler, P., & Keller, K. L. (2009). Marketing Management (12th ed.). Jakarta: Erlangga.

Munizu, M. (2017). The influence of trust, commitment, and information technology on supply chain performance (Case study of passion fruit processing SMEs in Makassar City). Journal of Management & Agribusiness , 14 (1), 32-32.

Narayanan, S., Narasimhan, R., & Schoenherr, T. (2015). Assessing the Contingent Effects of Collaboration on Agility Performance in Buyer-Supplier Relationships. Journal of Operations Management, 33-34, 140-154. https://doi.org/10.1016/j.jom.2014.11.00 .

Panayides, P. M., & Lun, Y. V. (2009). The impact of trust on innovativeness and supply chain performance. International journal of production Economics , 122 (1), 35-46.

Prahinski Carol. 2001. Communication Strategies and Supplier Performance Evaluation in an Industrial Supply Chain. UMI Microform.

Rashed AAC, Azeem A., Halim Z. 2010. Effect of information and knowledge sharing on Supply Chain Performance: A Survey Based Approach. Journal of Operations and Supply Chain Management, 3(2), 61-77.

Rippa Pierluigi. 2009. Information sharing in buyer-supplier relationships. Industrial Marketing Management, 121-134.

Shin, Y., Thai, V., & Yuen, K. F. (2018). The impact of supply chain relationship quality on performance in the maritime logistics industry in light of firm characteristics. International Journal of Logistics Management, 29(3), 1077–1097. https://doi.org/10.1108/IJLM-10-2016-0227 .

Sugiyono. (2017). Quantitative, Qualitative, and R&D Research Methods. Bandung: Alphabeta, CV

Sugiyono. (2020). Quantitative, Qualitative and R&D Research Methods. Bandung: Alfabeta.

Wagner M. Stephan and Krause R. Daniel. 2007. Supplier Development: Communication Approaches, Activities and Goals. International Journal of Production Research. 47(12), 3161-3177.