When Defense Technologies Meet Human Experience: Evaluating the UX of F-16 Strikes, BM-21 Rockets, and White Phosphorus in the Thailand–Cambodia Conflict

Syariefa Alya; I.B Putra  Jandhana; Gregorius Henu  Basworo

doi:10.55927/ijar.v4i11.15714

Authors

Syariefa Alya Universitas Pertahanan
I.B Putra Jandhana Universitas Pertahanan
Gregorius Henu Basworo Universitas Pertahanan

DOI:

https://doi.org/10.55927/ijar.v4i11.15714

Keywords:

User Experience, Defense Technology, Thailand Cambodia Conflict, F-16 and BM-21, White Phosphorus

Abstract

This study examines civilian experiences during the 2025 Thailand–Cambodia border conflict using a User Experience (UX) approach. Through diary studies and the experience sampling method (ESM), supported by an adapted HEART framework, the research shows that F-16 strikes created anticipatory fear, BM-21 rockets disrupted essential daily activities, and white phosphorus caused long-term trauma and reduced trust in state institutions. The findings highlight that military technology assessment must consider humanitarian impacts and civilian experiences rather than focusing solely on tactical effectiveness.

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