The Effect of Servant Leadership and Job Satisfaction on Organizational Citizenship Behavior in TOYOTA Auto2000 Cirebon Employees

Authors

  • Rifqi Faizal Rahman Universitas Swadaya Gunung Jati
  • Agi Syarif Hidayat Universitas Swadaya Gunung Jati

DOI:

https://doi.org/10.55927/ijba.v6i1.16256

Keywords:

Servant Leadership, Job Satisfaction, Organizational Citizenship Behavior

Abstract

The purpose of this study is to analyze the influence  of Servant Leadership and Job Satisfaction on Organizational Citizenship Behavior (OCB) in TOYOTA Auto2000 Cirebon Employees. The research method used an associative quantitative approach with a sample of 109 respondents. Data were collected through questionnaires and analyzed using multiple linear regression. The results of the study showed that Servant Leadership had a positive and significant effect on Organizational Citizenship Behavior, Job Satisfaction had a positive and significant effect on Organizational Citizenship Behavior, and both variables simultaneously had a significant effect on Organizational Citizenship Behavior with a contribution of 60.1%. The implications of this study emphasize the importance of a servant leadership style and job satisfaction fulfillment to encourage extra-role behaviors that support organizational effectiveness.

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Published

2026-03-17

How to Cite

Rifqi Faizal Rahman, & Agi Syarif Hidayat. (2026). The Effect of Servant Leadership and Job Satisfaction on Organizational Citizenship Behavior in TOYOTA Auto2000 Cirebon Employees. Indonesian Journal of Business Analytics, 6(1), 185–196. https://doi.org/10.55927/ijba.v6i1.16256

Issue

Vol. 6 No. 1 (2026): February 2026

Section

Articles

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Copyright (c) 2026 Rifqi Faizal Rahman, Agi Syarif Hidayat

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