The Influence of Human Resource Management on Employee Performance in the Digital Era

Authors

  • Edi Riesnandar Universitas Mitra Bangsa
  • Dewi Listiorini Universitas Mitra Bangsa
  • Feriandy Feriandy Universitas Mitra Bangsa

DOI:

https://doi.org/10.55927/ministal.v4i2.14223

Keywords:

Digital HRM, Employee Performance, Digital Recruitment, Technology Training, Performance Management

Abstract

The rapid development of digital technology has significantly changed Human Resource Management (HRM) practices. This study aims to analyze the influence of digital HRM practices specifically digital recruitment, technology-based training, and information system supported performance management on employee performance in the digital era. This study uses a quantitative approach through a survey of 120 employees in the information technology services sector in Jakarta. Data analysis was carried out using multiple linear regression to determine the extent to which each digital HRM variable influences performance. The results of the study indicate that all three digital HRM practices have a positive and significant effect on employee performance. Digital recruitment accelerates the process of searching for and selecting more appropriate candidates. Technology-based training increases flexibility and learning effectiveness. Meanwhile, digital performance management allows for more transparent, accurate, and real-time evaluations. Overall, the three variables explain 67% of the variation in employee performance.

Downloads

Download data is not yet available.

References

Bondarouk, T., & Ruël, H. (2009). Electronic human resource management: Challenges in the digital era. The International Journal of Human Resource Management, 20(3), 505–514. https://doi.org/10.1080/09585190802707235

Breaugh, J. A. (2017). Talent acquisition: A guide to understanding and managing the recruitment process. SHRM Foundation.

Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. W. W. Norton & Company.

Caldwell, R. (2003). The changing roles of personnel managers: Old ambiguities, new uncertainties. Journal of Management Studies, 40(4), 983–1004. https://doi.org/10.1111/1467-6486.00363

Dessler, G. (2017). Human resource management (15th ed.). Pearson Education.

Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). SAGE Publications.

Ghosh, P., Sekiguchi, T., & Fujimoto, Y. (2020). HRM in the era of Industry 4.0: Challenges and future research. Human Resource Management Review, 30(4), 100695. https://doi.org/10.1016/j.hrmr.2019.100695

Huang, J., & Rust, R. T. (2021). Artificial intelligence in service. Journal of Service Research, 24(1), 3–20. https://doi.org/10.1177/1094670520902266

Kavanagh, M. J., Thite, M., & Johnson, R. D. (2014). Human resource information systems: Basics, applications, and future directions (3rd ed.). SAGE Publications.

Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR Analytics. The International Journal of Human Resource Management, 28(1), 3–26. https://doi.org/10.1080/09585192.2016.1244699

Mathis, R. L., & Jackson, J. H. (2010). Human resource management (13th ed.). South-Western Cengage Learning.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2020). Fundamentals of human resource management (8th ed.). McGraw-Hill Education.

Parry, E., & Battista, V. (2019). The impact of emerging technologies on work: A review of the evidence and implications for the human resource function. Employee Relations, 41(6), 1271–1285. https://doi.org/10.1108/ER-12-2018-0310

Ployhart, R. E., & Moliterno, T. P. (2011). Emergence of the human capital resource: A multilevel model. Academy of Management Review, 36(1), 127–150. https://doi.org/10.5465/amr.2009.0318

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson Education.

Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2015). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74–101. https://doi.org/10.1177/1529100612436661

Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach (7th ed.) Wiley.

Stone, D. L., & Deadrick, D. L. (2015). Challenges and opportunities affecting the future of human resource management. Human Resource Management Review, 25(2), 139–145. https://doi.org/10.1016/j.hrmr.2015.01.003

Strohmeier, S. (2007). Research in e-HRM: Review and implications. Human Resource Management Review, 17(1), 19–37. https://doi.org/10.1016/j.hrmr.2006.11.002

Ulrich, D., Brockbank, W., Johnson, D., Sandholtz, K., & Younger, J. (2008). HR competencies: Mastery at the intersection of people and business. SHRM.

Downloads

Published

2025-04-26

How to Cite

Riesnandar, E., Listiorini, D., & Feriandy, F. (2025). The Influence of Human Resource Management on Employee Performance in the Digital Era. Jurnal Ekonomi Dan Bisnis Digital, 4(2), 131–138. https://doi.org/10.55927/ministal.v4i2.14223

Issue

Section

Articles