Systematic Literature Review: Implementation of Mobile Banking

Sisi Maghfirah Rahmah  Sembiring; Sambas Ade  Kesuma; Risanty; Muhammad Simba  Sembiring

doi:10.55927/ministal.v2i2.2987

Authors

Sisi Maghfirah Rahmah Sembiring Universitas Sumatera Utara
Sambas Ade Kesuma Universitas Sumatera Utara
Risanty Universitas Sumatera Utara
Muhammad Simba Sembiring Universitas Sumatera Utara

DOI:

https://doi.org/10.55927/ministal.v2i2.2987

Keywords:

Systematic Literature Review, Implementation, Implementation of Mobile Banking

Abstract

The main purpose of SLR is to answer the RQ with the results of previous studies as evidence that has been identified, assessed, and interpreted. The RQs on SLR identify the significant journals, the most influential researchers, topics, methods, and theories. Based on inclusion and exclusion criteria, 20 papers indexed by Scopus were obtained that discuss the implementation of mobile banking, with publication years ranging from 2010 to 2021. The implementation of mobile banking focuses on six topics. The most widely used method is survey research with a cross-sectional design. While TAM is the most commonly used theory, the SLR outlines implications that can assist practitioners in surmounting the deceleration issue in implementing mobile banking and preparing for the cashless era in Indonesia.

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